Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- SKU:
- 6587845
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Broken Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received on 11Sep24 and on 12Nov24 the microwave stopped working. It stopped heating the food. Would not buy again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave met all my expectations and more! It Cooks fast and evenly. I like that it has two light settings as well as multiple fan settings. I can't say enough good things about it!
I would recommend this to a friendMissing Parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was/is missing internal hardware to secure microwave to the cabinet above the unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. We're sorry to hear that parts were missing upon delivery! We'd recommend reaching out to Best Buy to se if they're able to assist with the situation. If you have already, and are still experiencing issues, feel free to reach out to us on social media with your complete model and serial numbers. Hope you're staying safe. -Michael@GEA
Worth the money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great buy. I would say it heats up food pretty fast and conveniently. I’ve used GE for majority of my kitchen appliances and have never been disappointed!
I would recommend this to a friendMicrowave with a brain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived with the installers and they were EXCELLENT. We are busy exploring the new features and very happy with our choice
I would recommend this to a friendWorks great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about 6 months and it works great. I only wish it had a shelf like the old one it replaced did. But this is still a great upgrade/replacement item.
I would recommend this to a friendReplaced Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well. Installation was a breeze. Cooks faster than our previous model.
I would recommend this to a friendGE - 1.9 Cu. Ft. Over-the-Range Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! I did a Google review also,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friend- Cons mentioned:Keypad
Broke upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't know if this microwave works or not because the key pad was broken after being installed. Waiting on replacement now
No, I would not recommend this to a friend Mark from California
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave. It cooks the food evenly and heats it really fast
I would recommend this to a friendRidiculous wait time to get item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for item…put an order in a while ago and nothing yet
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you haven't received your order yet. We encourage you to reach out to Best Buy directly, by calling your local store, for additional information on when the item will be delivered. Best Buy is truly best equipped to assist you in this case.
Ge mircowave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super sleek , build quality is very good, color of the Microwave is very nice , making my kitchen look very fancy / expensive
I would recommend this to a friendDisappointing quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item worked for 3 days and then had to be replaced. The replacement GE microwave was a different model because this one was out of stock. That replacement broke several times within a year.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Purchased for family member! They love the microwave
I would recommend this to a friendGE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product better than our last microwave which is a Samsung
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the heating time I don't know if it’s the watts or what. It takes longer than my old one.
I would recommend this to a friendGE microwave Model JVM7195BL6TS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the new microwave. Works good but not quite as powerful as previous GE.
I would recommend this to a friendBad microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave felt on me 18 months down the road no warranty The fan stays on and won't quit running
No, I would not recommend this to a friendlove this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet the micro runs and how quiet the buttons are. Also like the black color on the inside. Glad I purchased the higher wattage microwave.
I would recommend this to a friendMicrowave lasted only 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great, but unfortunately lasted only 3 weeks. It stops warming the food and started making louder noise when using it.
No, I would not recommend this to a friend