Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- SKU:
- 6587845
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
We are NOT happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the wrong microwave still in the box sitting in our garage.
No, I would not recommend this to a friendDied within a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave died today. Less than one month of usage and during the Covid-19 stay at home order. This is not a quality product and I am at a loss since its past the 15 day return for best buy. I don't think I will ever shop at Best Buy again since I can't get any support for this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello cannon, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Overall performance
Really good looking appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance so far is very functional- works good. The product was delivered with no damages. Set up easy. Product look exactly as advertised. Thanks!
I would recommend this to a friend - Pros mentioned:Overall performance
nice microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, easy install and set up. works great, a little loud though
I would recommend this to a friend - Pros mentioned:Overall performance
New Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition tio our kitchen. The newer model performs well
I would recommend this to a friend - Pros mentioned:Features
Very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Its not the most high tech, but it has some nice features
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is wonderful. It is super easy to use.
I would recommend this to a friend Does not hear food after 1 day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 3 weeks for it to arrive and install. Worked a couple of times then no longer heats food nor a cup of water. Now need to wait another month to get it replaced.
No, I would not recommend this to a friend- Pros mentioned:Size
Nice upgrade from my older GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an older GE microwave that wasn't worth repairing due to its age. First thing I noticed was the space inside. I didn't realize how much more space there really is in a 1.9 cu. ft. one compared to a 1.6 cu. ft. one. The outside dimensions were the same, so it fit perfect in the existing spot. The inside is also coated, making it easier to clean. The cooking features are standard, mostly the same as on my old one. In addition to those it has a steam self-clean option which I like. So far everything is working like it should and I'm happy with the purchase.
I would recommend this to a friend - Pros mentioned:Installation, Size
Aok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large microwave. Fit almost perfectly replacing a previous GE that died. Easy install. The only negative I’ll say for now is the obnoxious Silver GE emblem at the top is too big. Also, the warehouse pickup at BB did not go smooth so I had to make a return trip.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the microwave, easy to understand controls, nice looking
I would recommend this to a friend Nice features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good device. Many nice features.Good appearance, .looks nice I n kitchen. Easy to use.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid and easy to operate. I would highly recommend this model
I would recommend this to a friendNew and improved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product. Switched fron samsung because tgeir appliances kept breaking
I would recommend this to a friend- Pros mentioned:Installation, Overall performance
Top notch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was about an hour with 2 people. Works right out of the box. Ordering and pickup a breeze.
I would recommend this to a friend Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my microwave purchase terrific features
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Pleasantly happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Micro wave heats well. Looks very neat and easy to clean
I would recommend this to a friend I would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I love this microwave and the features but the only problem is after a three minute warm up, a plate if food is not fully hot. There is still parts of the plate were its partly not properly heated, unlike my previously similar model. So basically I just stir up the food and/or put it back in for another minute.
I would recommend this to a friend- Pros mentioned:Installation
DIY Install on Microwave worked greate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went fine with the DIYS install. The base that the bolts screw into from the top don't have a very broad base, therefore, it flexed the sheet metal on the top of the microwave more that it should, but when I tightened everything up, it snugged up fine. Looks pretty good. If you look close, you can still see the bow in the sheet metal slightly.
I would recommend this to a friend - Pros mentioned:Features, Installation
Good microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was decent to install. Works well with a lot of features.
I would recommend this to a friend