Customer Ratings & Reviews
- Model:
- JNM7196SKSS
- |
- SKU:
- 5291501
Customer reviews
Rating 4.5 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Over-the-Range Microwave, Installed Easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven works just like it should: quietly and evenly. The over-the-range features are solid (lighting and venting) and the unit is attractive. The Best Buy Geek Squad installed it quickly, cleanly and with zero problems. I am happy with this purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues to date with unit. The installation was done on time and in a timely manner.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Replaced Microwave with updated model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were disappointed when our first GE over-the-range microwave quit after only 6 years. It had had one major repair. We always liked the way it worked though. Slate color is very hard to find and we had purchased the GE suite in slate. We ordered the updated version of the same microwave. Installation was a bit tricky as they had changed the brackets and the fan had to be moved as we vent through the roof. Once installed it looked great and fit very well. The handle doesn't feel as sturdy and the closing latch sounds kind of weak. We had seen reviews noting the handle didn't hold up. Keeping our fingers crossed and using the microwave multiple times every single day. It works well!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your thoughts and experience with us. We're sorry to hear the installation process wasn't as smooth as we would hope. Please note, when installing a new microwave, you must always use the mounting hardware that comes with the new model. As for your concerns with the design of this model, we're confident this unit will last for many years, however, we will be sure to share your feedback with the design and engineering teams for further review. Thank you for continuing to choose GE Appliances for your home. - Julia@GEAppliances
- Pros mentioned:Design, Overall performance, Size
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy to use. The size is perfect and looks great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New mocrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave fits perfect and works, unlike our last one.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was almost an exact duplicate of the microwave we replaced except .2 cubic in larger. The keyboard has a few more keys on it and it has a few more options to use. Best Buy came out and took out the old one that was broken after about 6 years and replaced it with this new one. Installation was wonderful and the crew was so nice and careful when they installed it and left no mess behind. The microwave works very well, heats nicely and has some nice quick key functions on it as well. We will be very happy with this one for its life (hopefully longer than 5-6 years) but that's the expected life of a microwave I guess. I think it was a good buy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Works great! Easy to clean! Easy to use!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it matches with rest of appliances
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look! Extra roomy inside. Easy to clean. Highly recommend
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing! We're glad you're enjoying this model and we want to welcome you to the GE family. It's a pleasure having your business and if you ever need assistance we'll be here to help. Have a great day! -Sylvia@GEA
Rated 5 out of 5 stars
GE OTR Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not been able to use this unit to any great degree, but it is noticeably quiet during operation, is easy to use and appears to cook thoroughly and evenly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is great. i like the affordable cost. the microwave came without all the unnecessary frills keeping my cost low. the young man at pickup even helped me put it on the truck. ty
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got a new microwave, and it's been awesome! It fits right in with my stove and fridge, making my kitchen look great. It shipped fast and was pretty cheap for all the features it has. I'm really impressed with how well it works and how it adds to my kitchen's style!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend Rated 5 out of 5 stars
Ease of Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old Convection/Microwave with new sensor cooking microwave. Much easier to use, great features and new black enamel inside. Works wonderful and you don’t need to be constantly pulling out an instruction book to figure out to use it. My husband even enjoys using it. BestBuy delivered it and installed it over the range and hauled the old one away. It was quick and easy! Great value and price!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
It’s great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This big black box cooks my food very well And looks good doing it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to clean, and how big it is inside. Very easy to use control screen that doesn’t take long to figure out.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
GE above-the-range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 1.9 cu. ft. GE above-the-range microwave is similar to what we were using. I wish the interior was finished in white instead of dark gray. It would be so much easier to clean inside if food splatters were more visible. Operation of microwave is good. Bought this microwave during a Black Friday sale.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Like the sensor cooking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on a mega sale at Best Buy but glad I spent the extra money for it. I really like the sensor cooking, it takes the guess work out of heating up left overs and other food with out good instructions. It is really large on the inside but doesn’t seem to big on the exterior. Very easy to use and looks nice too.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Perfect fit Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was by chance that we bought this Over the Range model. Our Best Buy sales person found the perfect fit. We were concerned because we have a high granite backsplash and our old unit barely fit and most of the new ones would not because of greater rear height. This G.E. unit, however, is perfect and actual fits better than the old one. But a surprise was coming: It works great and has a larger capacity and large turntable. Controls are easy to use and the unit is twice as quiet as the one it replaced. Excellent purchase!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly as advertised. I'm very happy with it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
GE appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made as well as same model that failed that was almost 5 years old. The stainless panels over the plastic shells are thinner metals. Keypad requires harder press than previous one,Wall mounting plate is thinner gauge metal than previous one ( same model number).Size is good. power seems accurate.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend






