Customer Ratings & Reviews
- Model:
- JNM7196SKSS
- |
- SKU:
- 5291501
Customer reviews
Rating 4.5 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints.. looks and works great. Easy to install.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great looking and performing microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with how well this performed and how spacious it is including perfectly matching with my stainless steel GE refrigerator and dishwasher! I definitely recommend this model!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great replacement. easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect replacement for a more expensive that had all the bells and whistles. Has only been a couple of months but works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product!!. spacious and great to use . All options are very nice.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very happy with new microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We having been using this product for a month now. We find it easy to use. I like the quieter sound compared to our older unit. The temperature for heat food is great and the preset buttons (for example: baked potato) are excellent.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you’re enjoying your new microwave! It’s great that the quieter operation, reliable heating, and helpful preset options are all making a positive difference in your kitchen. Thanks for sharing your helpful insight! Lauren@GEAppliances
- Pros mentioned:Ease of useCons mentioned:Noise level
Rated 4 out of 5 stars
Great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great features but it is a bit noisy especially as it starts up. Except for that I love it. Easy to operate. It does a great job of replacing an exhaust fan, cooks food evenly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE 1.9 Cu. Ft. Over the range microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my original GE over-the-range microwave. Installation including removal of old microwave was less than an hour (almost a plug-n-play replacement). I like this one better than the old one, as it has sensor cooking, nicer keypad with more options, easier mounting, and better, more predictable performance (this unit is 1000 watt, old one was 1100). If there was a con, it would be that it took a little over a month to get the unit due to current supply issues. Also, this unit was manufactured in China, not in Kentucky by GE. However, the quality of this unit appears to be just as good as the one it replaced (so far, so good). The unit being on sale didn't hurt either and was a deciding factor in purchasing (Best Buy had the best price and selection). Would recommend this unit and Best Buy highly. :)
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Best microwave I've ever had.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It's got so much room, I could fit a full-size turkey in there if I wanted to nuke a turkey... which I don't, but still. Nice to have options. Easy to use, as well. I really like the control panel layout.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good replacement Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy controls looks good install fit perfectly replacing the old unit. Price was right.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 5 out of 5 stars
Finger Print Free
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very nice and heats foods quicker than my previous one. The stainless steel is smudge proof - no finger prints.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Product exactly as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great, all just as expected. Best Buy staff were very efficient and helpful with ordering.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
If you get this, buy that extended warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this microwave, for the 18 months I got to use it. Now, not so much. The fearures are great, it worked well heated well. The vent was so-so, not great but we were not vented to the outside and it was about what i expected. But less than 7 months after the 1 year warranty ended, the microwave died. It runs, but won't heat. The potential issues that could be fixed were ruled out, and it is the magnatron that went bad. A part that is almost as expensive as the microwave was new to replace. Just about a year and a half and it is going in the trash. If you buy this, get the extended warranty. Or get a nrand that has the extea warranty on the magnatron (some brands have a 5 or 10 year warranty on that part.) I'm really over having appliances that are built to be disposable.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with the magnetron of the microwave. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
Very Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced a previous one and we had a few goals in mind. 1. A better working hood 2. quiet and 3. doesn't look like a train-wreck. GE hit it out of the park with this one. I don't like the way over the range microwaves work and look one bit, but still wasn't in a position to replace with a much costlier vent hood, so in an effort to replace our broken one in the interim, we didn't want to spend too much either. The vent hood could still draw more, but given the fan sizes and limited space, it does a good job. Actually draws way more than our old Fridgidaire and 10db quieter. That's 10x quieter. We can finally think while cooking for a change. GE got the look right too. Very sleek and modern looking by hiding the vent hood just behind the door, instead of the traditional grill. Price wise it was a bargain too. There are lesser priced ones, but this one ticked all the right boxes.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Ok product. Make sure you install it per directions. This one needs to protrude from cabinet face. Not much but not flush.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Over the range microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tim who delivered and installed did excellent job. He was efficient, friendly and knew what he was doing. I hope microwave works as well. It is beautiful.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working with no problems. Best Buy had the best price compare to other stores.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. The controls are simple to use and well positioned. The machine cooks quickly and is relatively quiet to operate.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very easy to use and install. We like the large inside and the dark color. It is easy to clean and so far as caused us no problems. We are happy with our purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. A few nit picky things we would have liked changed. The lightbulb that comes with it, needs an LED bulb otherwise the area is so hot (including the inside of the microwave when not in use). Easy fix as we ordered a new bulb and had it delivered. In this day and age, it should be LED to begin with. It would have been nice to have 2 bulbs - as having just one is not as bright. The last item is the control panel - very difficult to see as they are not back lit or labeled in a better readable color.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performing microwave. Looks great in the kitchen too!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend






