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Customer Ratings & Reviews

$557.99

Customer reviews

Rating 4.5 out of 5 stars with 1737 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,737 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cooking up a storm...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OKAY so far. Does everything I need it to. Keeps my life simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DebbieJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. The GE brand is the best brand to buy. My last one lasted 17 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kitchen remodel. Installed. Working perfectly. Love the melt feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. It heats, cooks and defrosts thoroughly and the stainless exterior looks great in my kitchen. I really like the dark interior and steam cleaning feature. The online purchase and curbside pickup process was very smooth. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Replaced Builder provided GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this GE microwave to replace a cheaper 1.6 cu ft GE microwave which was provided by the builder and lasted less than a year and a half. This new microwave is loaded with bells and whistles. My favorite feature though was the more powerful exhaust fan with four speeds. It also matches well with all my other stainless steel GE appliances. I’ve had this microwave for about a month and like it very much so far. Fingers crossed this one will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is beautiful. It works very nice and the installation was easy and fast.. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Performance, Sold Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and performs accurately and thoroughly. So far, very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and works very well while being simple to use. I like that it has an actually plug instead of having to hardwire it in during install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice oven but why are both the stove top and oven lights so dim and still incandescent bulbs and not LED? These lights should be much brighter. FYI for anyone replacing a GE from 2006 - the mounting holes are NOT the same. This would have been nice to know when I was selecting the replacement oven but the hole templates were not available on the GE website while doing research.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and I haven’t had any problems with the microwave so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Enrique & Devon were professional and gave excellent customer service to help fix an issue with a previous delivery no show

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New microwave is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very knowable and helpful. Oven is exactly what we were seeking and is performing perfectly. It was to replace an older GE Microwave. This one fit the space and performs nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a pretty decent microwave. Nothing too special, but has most of the bells and whistles that are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use looks so nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use multiple times a day love love it very easy to use and multiple functions that I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service that I received, best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, we are happy that we purchased The Microwave at BestBuy, the service at the store was very nice and the Lady that took care of us was very nice, she answer all the questions that we asked and she responded very nicely, the technicians that came to install the Microwave, were very professional, there were 3 of them, the service as very good, I had recommended 2 of my friends to visit the store, Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has many features and is easy to use - perfect fit to replace one that no longer worked. Very good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave seems to be quite satisfactory, Waited too long for delivery, Not happy with all the additional charges thar used to be included with Best Buy Membership.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear your microwave is working well overall! -- To best address your purchasing concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    It's ok but worse than my 20 year old GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too thrilled with this microwave. I had a GE before that lasted over 20 years and was still working but the handle kept breaking so we got this one. #1 - doesn't heat up as fast as the last which was not a high wattage as this one. #2 - the beverage takes forever to heat up. before it was really quick. #3 - there is a "thumping" noise when it comes on (it sounds like the plate is not on properly but it is). #4 - the popcorn option doesn't work well. Stops too fast and still a lot of popcorn to be popped. I don't understand the sensor because I thought that if I selected "beverage" it would heat up and stop eventually when it "sensed" it was hot but it brings my coffee to a boil if I don't stop it. Maybe there is a default adjustment? I like the quick time buttons and the melt feature and the way it looks, I didn't think I would like the inside being so dark but I actually like it. I haven't used the steam clean feature yet. Anyway, I thought we would have an upgraded microwave, instead it takes longer to heat up food/drinks and makes that annoying thumping sound. I read other reviews about the thumping sound.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. Thank you so much for your detailed feedback! We will be sure to pass this on to the appropriate team for future design and development. We can understand your concern about the thumping sound. We recommend service. You can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
      We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great countertop microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched my over the counter GE microwave and that opinion was seconded by the Best Buy sales person. She discussed size, features and the reliability of GE products. She was very knowledgeable. The size is perfect and my contractor said it was a simple installation. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE - 1.9 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected and its look is perfection.

    I would recommend this to a friend