Customer Ratings & Reviews

Love this microwave! My only quip is that the one sensor that it has that helps the microwave know how long to cook the food on the ceiling of the microwave - so…if butter splatters, it gets on the sensor and then makes it so it no longer will read correctly. It’s not easy to take the sensor out and clean it either - so…I guess just keep everything covered in the microwave? Maybe most people already do that but the microwave has this specific “melt” feature - which works like a dream as long as the sensor is not broken/dirty. I understand the need for the sensor to be where it is in the microwave, I just wish they would’ve put in a way to clean it easily.

Excellent product! Work very good and looks very nice!

Work great, great size and the mounting was easy..

This my third Slate GE microwave, last two were the 1.7's first lasted about 3 years, stopped working didn't have warranty. Got another on sale and great price so got 5 year warranty. it lasted two years. After long back and fourth on repair or not to repair they concluded they would replace, warranty only paid what I paid, no more which was $150 difference to replace, so just happens the 1.9 also slate color and more features goes on sale and wow I can get for same warranty price, also got 5 year warranty. Another story about installation but microwave works and looks great so far.

Love the microwave. Performs very well! Looks very nice. Great purchase!

Exactly what we were looking for based on prior microwave dimensions and the outline of our backsplash. Good features for the money. install was a little more difficult for us because the overhead cabinets were not exactly square to the wall and the left hand portion was slightly wider/longer from the center of the enclosed template. The charcoal color on the inside took some getting used to (the original microwave had a white interior). Overall pleased with the product and I especially like not having physical buttons that could potentially break in the future.

After reading reviews, we were excited to purchase this unit. We did just before we went on vacation. We got back and it two about two more weeks before we could get it installed. Once installed, it worked fine for about 2 days. Then on day 3 we noticed that, when we would open the door, place a plate of food in, and hit the numeric keypad for auto time (such as 1 for 1 minute, 2 for 2 minutes, etc) it would perform a series of clicks, and the timer would start counting down, BUT, the microwave would not turn on and start heating. Hitting the cancel button, and repeating, would produce the same result. We then discovered if we open the door and shut it once again, it would work as intended. So, we called Best Buy, and lo and behold we were at the 31 day mark since our purchase, and we were told that was NOT in the return window for Best Buy and we now have to work with the manufacturer. So we have a brand new microwave that is already having issues. ONE DAY outside the window, I really wish Best Buy would have made an exception ... we have been very loyal and active customers for MANY years. So overall, I am disappointed in Best Buy as much as I am in this product. You do not spend several hundred dollars for an appliance and installation and expect to have troubles right from the start.

Easy to install. Easy to use. Works great. Highly recommend!

It looks like we've had this microwave for around 9 months now. I mean, it's a microwave. We don't personally use our microwaves for much more than reheating leftovers, so you would think I wouldn't have much to complain about but... I have two things that I don't like about this microwave. 1. The door feels flimsy... like it will definitely wear and break overtime. Feels really cheap. I don't like that. 2. At first, the heating was great... but over the last couple of months the microwave has been unreliable. For example, if we heat something up using the 1:00 minute quick button, one attempt might not heat the meal up at all. Feels like we only had it in there for about 10 seconds. But then another time, that same setting will have the food cooking as if we had it on max power for several minutes. Disturbing to me. So, It works for now. We'll keep it until it dies because we don't necessarily have the means to just go out and buy a new microwave every year, but I would have liked to be able to write a review that was like, yeah! It's a microwave! It does what microwaves are supposed to do! Oh well.

Great replacement for a old Microwave. This model is eay to operate and clean.

I bought a suite of GE appliances for my kitchen remodel and recently had the microwave installed. So far, so good. I like the sensor cook option where you pick a number based on what you're reheating. i just wish microwaves came with the soft close door option like my cabinets, because the glass detached from my last microwave from closing the door too hard at times, but you can't have everything.

I recently updated my kitchen with new GE Appliances. I was originally going to order the microwave a notch under this one but my husband convinced me to go with this one. There are a couple of things annoy me about this but that is just because I am a creature of habit. I don't like to let it beep once it is done so I am usually there and ready to hit CANCEL. On this microwave the button is where the Add 30 Seconds button is located. As you might guess, I keep hitting the wrong one. On the bright side, you can turn off the beep. I have not gotten used to the Express Cook buttons and should probably read the manual to get a better understanding of the options.

Perfect size & streamline appearance. Love some of the new options such as steam clean, melt, & turntable on/off option.

We love the microwave. Lots of room,we like the dark interior. Great buy. We have not had any problems.

This newer model is louder than my previous GE microwave.

It's ok..noisier than the 18 yr old one I replaced though

This is a large and very nice looking microwave. The only drawbacks are the lack of lighting on the control panel and more importantly the lighting over the cooktop. One small incandescent bulb is not much more than a night light and the lower level is a night light. It was easy to order and pick up from Best Buy.

The product looks good and the grey slate finishing goes well with white cabinets. The installation templates provided are not good. So if you are installing yourself read them carefully many times. Also use check your installation multiple times and take independent measurements. The metal plate for the wall is extremely sharp and cut my fingers at 2 places. The plate got bent during installation so I had to put 2 additional screws. I would expect a better quality heavier place with edges deburred.

This is a replacement for a Samsung that didn’t last as long as it was expected, my wife actually hated it. We had a GE Microwave previously and lasted several years under heavy use, so we decided to get another GE based on that experience. The new microwave was easy to install with the help of another person to hold it in place while screws were being put in place. And the most important part, my wife is happy with the performance and functions of this microwave.

Excellent build, well engineered, easy to install. Great performance.