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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $512.99

Customer reviews

Rating 4.5 out of 5 stars with 1110 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, size, and features of the 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning. Many appreciate the microwave's performance, quiet operation, and attractive appearance. While some users noted minor concerns about the door's sturdiness and the fan's functionality, the positive feedback significantly outweighs the negative. Overall, the microwave receives high praise for its user-friendliness and convenient features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,110 reviews
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality over the range microwave, very quiet, display is bright .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks beautiful and is SO quiet! My husband used to wake me up when he heated things in the morning with our old microwave despite the fact our bedroom is the opposite side of the house. This microwave you can barely hear. Installation was super easy even tho we’re not very handy. Food cooking wise seems very good tho I’ve only had a week so haven’t used extensively. But everything I have heated has come out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Simple and convenient. Easy to clean. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEMicrowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation,we like the 4 speed fan ,controls easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like all our GE products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fairly easy (for two people). The things we like most are the large areas of stainless steel for appearance, the turntable, the reheat choices, and the countdown, which gives you precise timing.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality, Light brightness

    Rated 2 out of 5 stars

    the light hangs down under the microve,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light hangs down to low under the unit, and on the inside it looks like a piece of cardboard on the right side which covers the vent. The door is very flimsy when you open and close it sounds very loud, not nice and quite like my old GE. I do not like the dark color on the inside and the light is very small so it is dark inside.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello 1542 - thank you for providing a review of your over-the-range microwave. We're sorry to hear that it hangs too low. It should be installed so the top of the microwave is at least 66" from the floor. The cardboard is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. The difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension. We appreciate your feedback regarding the door color and light and will share same with our product team Thanks for your feedback and for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 4 out of 5 stars

    Simplicity w/ just the right features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in Stainless steel; has all features needed but not none of the silly unnecessary "functions" less to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a perfect purchase and was easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bev’s microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect microwave for my needs. Love how smooth the door closes. Easy to read the controls on the screen. Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd generation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 14 yo microwave with another GE same specs. Easy to install has strong heat power and operates smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great and looks good. Close match to the older GE appliances, but not perfect. The stainless shows fingerprints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear Plugs Needed!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE microwave replaced another GE microwave that lasted 5 1/2 years. This one is made more cheaply, especially the handle going from stainless to plastic. The vent sound level is deafening. You will not be able to have a conversation with someone next to you. Nothing says cheap more than a jet engine in your kitchen. Do not use Best Buy contractor installation services. This particular Best Buy is using a poorly rated contractor that damaged our cabinets.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. There are sounds you can expect from your unit. These include dull thumping and a humming sound. We encourage you to view the article "Normal Operational Characteristics for a Microwave" on our GE Appliances website to get a better idea of what you can expect. If needed, you can take advantage of your warranty by calling 833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    Mr. Acevedo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up the food great with less time add. Doesn't over heat and Useless energy. I never had a problem yet i should say, but i don't see that happen anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order it online, works well. Easy to install. Really powerful, so I have to adjust my standard time, the door opens easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It has options that are automatic. I would definitely recommend this to anyone looking for a microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size inside

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the inside is & how your fingerprints wipe off so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Love the express cooking times. Mounting was not too difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 6 months then a power surge destroyed it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please read before purchasing this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave but I gave it only one star with the hope you read this and don't go to all the trouble like I did to install it only to find out the door won't swing open. Let me explain ... if you have a cabinet configuration like I have (see photo) where the cabinet on the door-hinged side of the microwave is deeper than the standard upper cabinet depth (in my case to accommodate a double oven), DON'T BUY THIS MICROWAVE! Once installed, the door will only open a few inches!! Due to the design of this door and its hinge, when the door swings open the left side of it "swings out" so to speak and hits the cabinet almost immediately. My old GE microwave was not an issue because the hinge was designed such that when the door opens, it does not increase the overall width of the microwave and hence doesn't come in contact with the side of the cabinet whatsoever. ONLY BUY THIS MICROWAVE IF YOU HAVE A NORMAL-DEPTH UPPER CABINET ON THE SAME SIDE AS THE MICROWAVE DOOR HINGE.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello SeffT - Thank you for sharing your experience with our microwave. We're sorry to hear the unit did not work with your configuration of cabinets. The model JVM7195SKSS is meant to be installed into 13" depth cabinets. Should you have 15" cabinets instead, this microwave can still be used, but will need to be installed with the bump out kit JX15BUMPWW/BB. Please let us know if you have any more questions. - John@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Poor Quality Workmanship. Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at the pictures... I regretfully purchased this GE over the range microwave to match two of the other recent GE appliances I purchased for our kitchen (Range and Dishwasher). My perception of GE has always been that it is a high quality brand but this microwave does not live up to that expectation and now my perception has changed. The quality from the factory is not what I expected. I went to install this yesterday and opened the box and the "stainless steel" finishing plate on the door is out of alignment and it makes the door look like it is bent or crooked. If something this obvious left the factory it makes you wonder what else they missed. There must be absolutely no quality control for this to have passed. I didn't even have to take it out of the box or remove any of the plastic and I could see the flaw. Notice the attached pictures with the appliance still in the box. Don't buy this. Even if its cheap or on sale. The problem is if you buy it you'll have to drill a bunch of new holes to install it and then when it fails you'll have yet another set of range install holes in your studs / walls to worry about for the next microwave you buy.

    No, I would not recommend this to a friend