Customer Ratings & Reviews
- Model:
- GUD24ESSMWW
- SKU:
- 10891563
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit came and dryer wasn’t working and install team left without verifying; they had to come back and I stall a new unit. We’ll see how long it lasts. I’m more upset with the rude delivery team than the unit itself.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your laundry center had to be replaced and that you had a poor experience with the team who delivered it. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
1950sHousewife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for this beautiful product! The safety lock feature is important. The manual guide helps with new ideas and maintaining the appliance.
I would recommend this to a friendDo not buy this!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer set has been a nightmare. After many issues with delivery from Best Buy, the actual set was replaced once and I’ve had one maintenance call on it already one month after purchase. I’m writing this review as I have unplugged the unit at least a half a dozen times because the washer just gets stuck and won’t cycle through. I will be returning this unit for a full refund.
No, I would not recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! it fit great in our spot and was what I was looking for.
I would recommend this to a friendPurchaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an all of the items I have ordered from Best Buy so far have exceeded normal expectations of any normal consumer in my opinion. Great job you guys.
I would recommend this to a friendunit as expected and delivery-hook-up went well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced the one we had and it fit nicely and is working well. Hopefully it will continue to do so
I would recommend this to a friendTwo Washer/Dryer Units in a Row Did Not Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first GE washer I bought didn't have a functioning spin cycle and the clothing was left sopping wet. Best Buy exchanged it and the second one they brought the lid would not lock and so it would not run a wash cycle. I returned it as well. To install it initially, I had to hire workers to cut a hole in my house for the vent, change the electrical outlet, and make other adjustments so it could be installed. It cost me about $700 in labor. And I have no washer/dryer. Best Buy was great to work with, but will avoid this unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Maria, thanks for your review! We're so sorry to hear about the issues that you had with your new appliance. We can understand how that would be frustrating. If you're currently having issues with your unit, please feel free to send us an email or reach out to us via social media with some details about the current situation. We hope that this helps and that you're staying safe. -Michael@GEA
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fist time I ordered one it broke 3 days in , they had to bring me a new one
I would recommend this to a friendBrand response from GE Answers
Posted .We are sorry that your new washer broke. However, we are happy that our team was able to get this unit replaced, and we are confident that this replacement washer will serve you well for many years to come.
Special Order Combo Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time we have had to buy this unit it is a specific size so we had to buy it again. The unit is built to last for about three years and that’s it
No, I would not recommend this to a friendStackable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it but because of size I guess the clothes come out wrinkled from the dryer
I would recommend this to a friendSpace saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a compact stackable washer/dryer. This GE compact stackable was the only item for sale that would fit my designated laundry area. The product is solid if your space is limited but if space isn’t a concern get a full size unit.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing and welcome to the GE family! It's always exciting to get a new appliance and we're glad this one is accommodating your home well. It's a pleasure having your business and if there are any questions or concerns let us know. Have a great day! -Sylvia@GEA
Space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good choice for compact spaces. Installation was done by bb technicians, good job.
I would recommend this to a friendProducts may be good if they ever get delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You keep screwing up my delivery. Missed the 1st day (7/11) so told me you'll put me top priority on the following Monday (7/14). NO SHOW AND NO CALL. I had to reschedule delivery for the 1st available which is today (7/18). Delivery guy called to say they are 5-10 minutes away and that was 1.5 hours ago. And again, NO SHOW AND NO CALL. I tried calling them back at that number and NOBODY ANSWERS! AGAIN! Called Best Buy store for help and on hold for the last 15 minutes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
stackable washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for a rental unit and I'm happy with purchase
I would recommend this to a friendgreat for small space
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small space. Washed laundry is very well cleaned! The tub holds much more that I expected. Drying is quick and thorough. Noise level for washing is reasonable with the dryer being quiet
I would recommend this to a friendNice washer and dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer combo has been a great upgrade since my last washer and dryer was manufactured in 1993. Hopefully this one lasts as long as my last one!
I would recommend this to a friendgreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good time on the delivery , drivers was on time and very helpful
I would recommend this to a friendGreat washer dryer combo for tight spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer/dryer combo for our townhouse which has a very narrow opening for laundry. This fit perfectly and does a good job, especially for the price. Obviously you can't fit giant loads of laundry in this one, but it is good for one or two people's laundry.
I would recommend this to a friendBest ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seem everything I buy from Best Buy lasts longer and with less problems.
I would recommend this to a friendGood laundry machine for a small space.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laundry set. Works great, not loud. Happy with the product.
I would recommend this to a friend