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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.3 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the compact size, overall performance, and washing capabilities of the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Electric Dryer Laundry Center. The appliance is also praised for its capacity, ease of use, and reasonable price. However, some customers have noted concerns about the noise level during operation and the quality of the lint trap, while a few have mentioned the spin cycle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 625 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit works like it is supposed to and I would be happy to recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for my tenants

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for one of our properties that we manage. Had to be stackable due to size. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1950sHousewife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this beautiful product! The safety lock feature is important. The manual guide helps with new ideas and maintaining the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older larger combo unit finally died. We realized we didn’t need a larger combo so we just downsized. Very happy with this unit it’s quieter than our old one. It spins your clothes almost dry so less drying time. I recommend this unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect size for compact space and standard load.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, this unit has multiple issue where the quality is not worth the money. The dryer latch is so tight, you have to force And slam the door shut, which Frequently causes fuses to become loose on the electrical panel. So you have to call GE technician out to repair. Luckily I am still in the one year warranty period. The plastic lint catcher is poorly designed and I am always cautious cleaning it because I may cut my finger. The compatibility with Alexa or Google is a joke. Unfortunately this model was not available to preview in store. I read reviews which were mixed, but needed this particular item because my condo has limited space. Wish I would have went with a different brand and paid a little more. I hate having wet clothes sit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful ser. Just what I wanted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful set. Just what I was looking for. A great set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer set has been a nightmare. After many issues with delivery from Best Buy, the actual set was replaced once and I’ve had one maintenance call on it already one month after purchase. I’m writing this review as I have unplugged the unit at least a half a dozen times because the washer just gets stuck and won’t cycle through. I will be returning this unit for a full refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product; easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a condo & because of limited space I needed a stackable washer/dryer. This does a good job washing & drying my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers what it promises. Good and Compact machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Liked so much the priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect, unit working nicely and no concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the location and space I have to work with

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    looks small but it is efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for price It was the right combo for my small spa e

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit came and dryer wasn’t working and install team left without verifying; they had to come back and I stall a new unit. We’ll see how long it lasts. I’m more upset with the rude delivery team than the unit itself.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that your laundry center had to be replaced and that you had a poor experience with the team who delivered it. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an all of the items I have ordered from Best Buy so far have exceeded normal expectations of any normal consumer in my opinion. Great job you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and simple to use. Energy efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Stack Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was for a rental property that I manage. The tenant was very happy to get a new unit. So far, he has no complaints so it's a good sign!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned the unit 6 months and have had non stop issues with the washer which is finally being replaced, but has caused me nothing but a headache. We'll see how the replacement goes..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize for the experience you're having with this washer. We're glad to hear that you were provided a resolution. Thanks for taking the time to share your feedback. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good time on the delivery , drivers was on time and very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Two Washer/Dryer Units in a Row Did Not Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first GE washer I bought didn't have a functioning spin cycle and the clothing was left sopping wet. Best Buy exchanged it and the second one they brought the lid would not lock and so it would not run a wash cycle. I returned it as well. To install it initially, I had to hire workers to cut a hole in my house for the vent, change the electrical outlet, and make other adjustments so it could be installed. It cost me about $700 in labor. And I have no washer/dryer. Best Buy was great to work with, but will avoid this unit.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Maria, thanks for your review! We're so sorry to hear about the issues that you had with your new appliance. We can understand how that would be frustrating. If you're currently having issues with your unit, please feel free to send us an email or reach out to us via social media with some details about the current situation. We hope that this helps and that you're staying safe. -Michael@GEA GE_Appliances

  • Rated 4 out of 5 stars

    unit as expected and delivery-hook-up went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced the one we had and it fit nicely and is working well. Hopefully it will continue to do so

    I would recommend this to a friend