Customer Ratings & Reviews
- Model:
- GUD24ESSMWW
- SKU:
- 6175641
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Electric Dryer Laundry Center's size, overall performance, and washing capabilities, with many noting its larger-than-expected capacity and ease of use. The price point is also a highlight for many users. However, some customers have concerns about the noise level during operation and the quality of the lint trap. A few users also mentioned that the spin cycle could be more powerful.
This summary was generated by AI based on customer reviews.
Surprisingly quick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this unit! It's quiet and fast. Best investment of the year!
I would recommend this to a friendGE-2.3 Laundry Center/Great for small space.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic for small space. Put a GE floor liner underneath for any water overflow...should this ever occur. Great product. I personal wish I had the space for a gas connection....
I would recommend this to a friendGood product for smallSpace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Only downside is it is a bit small to wash a comforter but other that that it is great. The product is very compact.
I would recommend this to a friendGreat combo washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance are great! The best purchased ever. However, the people that supposed to install very rude. The man he even wanted to bother to take a look. I end up paying someone to get rid of the old washer and dryer.
I would recommend this to a friendDefective unit
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only owned the unit 6 months and have had non stop issues with the washer which is finally being replaced, but has caused me nothing but a headache. We'll see how the replacement goes..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the experience you're having with this washer. We're glad to hear that you were provided a resolution. Thanks for taking the time to share your feedback. -Don@GEAppliances
DO NOT BUY AN APPLIANCE FROM BEST BUY!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance itself is great but it is still sitting in the middle of the bathroom. It is hooked up, but not hooked up correctly. On 2 installation appointments, the tech did not have the equipment or skill to install. On another, it was a no-show and then today - even though I have a confirmation e-mail for today - another no-show. Just to learn when I called that my appointment was rescheduled to next week without my knowledge! I am beyond frustrated! 4 service appointments with no results at all! And totally wasted my time twice!!! It has been 2 months since we purchased this! Customer Service is horrible to non-existent....even when mangers and supervisors have been spoken to - even with a case # for our situation!! DO NOT BUY AN APPLIANCE FROM BEST BUY!!! or you may regret it like me!
No, I would not recommend this to a friendVery nice!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has been amazing! We love it. It fit perfectly into our small space. It is quiet and dries in one cycle. Our old machine which was the same size took two cycles. Love it!
I would recommend this to a friendPowerful washer that fits in a small area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the product. I expected the washer tub to be small. It was large enough to wash my bedspread. The dryer lint collector is so easy to clean. I’m very pleased with what I bought.
I would recommend this to a friend- Pros mentioned:Size
SUITABLE FOR APARTMENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used it just once. works well. good for smaller space.
I would recommend this to a friend The experience was BAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how good the machine is because it is for a rental property. However the first machine that was delivered was defective and flooded my laundry closet and the units laundry closet below me. Not to mention even though Best Buy offers free installation as a service to customers they failed twice to follow through with installation and provided excuses why they could not install. This caused me to have to hire a plumber. This will be the last time I buy a major appliance from Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you had trouble with your installation service. If you are still needing assistance with this matter, we would recommend reaching out to bestbuy.com customer service department at 1-888-237-8289, or calling your local store. If you run into any trouble you can also reach out to us on any of our social media pages.
Great space saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver machine! My eldest parents love it. Specifically Bestbuy have the best delivery and installation service! Will recommend to everyone I know.
I would recommend this to a friendGREAT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I reviewed this one already but I love this unit! It's much more quiet than my previous one and I love that it can chose the load size automatically. The dryer is also much quicker and senses when the clothes are dry.
I would recommend this to a friendlemon?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought this september 2023 and the washer does not work. It has been less than 3 months.
No, I would not recommend this to a friendGreat washer but the lint collector is terrible.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall but as most mentioned, the lint collector is terrible. Hard to clean and does not collect all.the lent.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Powerful combo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer/dryer combo for over 6 months now. It is a great unit. The washer is not too loud and it launders well your garments. The dryer is silent and very powerful, it dries a set of wet towels within an hour. If you have space restrictions for your laundry equipment, do consider this combo as an option.
I would recommend this to a friend Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit for my condo closet space. Capacity for washer and dryer perfect.
I would recommend this to a friendWasher/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fills our needs well. The only problem we had was getting it from the store.I don't believe that I'd have it unless I showed up to get. Really disappointed in that.
I would recommend this to a friendWasher stopped working within 1 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer stopped working within 1 month of use (1-2 times a week). It is hard to schedule for repair if you don't live within their service area. They had a certified contractor come in to check on the unit. Now they say they need a new part and will come back to replace it. Expect 2 weeks without a functioning washer
No, I would not recommend this to a friendGE unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a problem with the unit. It took a month to get it fixed. The repair had to be done by GE Factory Repair. My name is Charles. Raymond is my middle name which I never use. I was told that was corrected.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you were able to take advantage of your warranty. For help with your Best Buy profile, please call the Best Buy team directly at 888-237-8289.
first combo was damaged.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first dryer was damaged ! had to wait again for the second one to arive, when it got here it had the wrong vent flex came with it and we had to go and buy a new vent . we paid for a new one, we still wait for our $ for the first vent that we paid for for the one that arrived with the combo .
No, I would not recommend this to a friend