Customer Ratings & Reviews
- Model:
- GUD24ESSMWW
- SKU:
- 6175641
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the compact size, overall performance, and washing capabilities of the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Electric Dryer Laundry Center. The appliance is also praised for its capacity, ease of use, and reasonable price. However, some customers have noted concerns about the noise level during operation and the quality of the lint trap, while a few have mentioned the spin cycle could be improved.
This summary was generated by AI based on customer reviews.
Great washer but the lint collector is terrible.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall but as most mentioned, the lint collector is terrible. Hard to clean and does not collect all.the lent.
No, I would not recommend this to a friendPurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit for my condo closet space. Capacity for washer and dryer perfect.
I would recommend this to a friendVery nice!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has been amazing! We love it. It fit perfectly into our small space. It is quiet and dries in one cycle. Our old machine which was the same size took two cycles. Love it!
I would recommend this to a friend- Cons mentioned:Noise level
Washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small unit for a stackable unit. The cycles are very loud.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your feedback. We are sorry to hear you are not too impressed with the size of your unit and it’s louder than expected. We are always looking for ways we can improve in the future and will take your comments into consideration moving forward. We would suggest reviewing the normal sounds your unit should make in your user’s manual (Page 16-20) which can be found on the website. If you find the sound you are hearing is not normal then we suggest taking advantage of your warranty and reaching out to our Bodewell team at the phone number here (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed to schedule an appointment. Dianna@GE Appliances
- Pros mentioned:Size
SUITABLE FOR APARTMENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used it just once. works well. good for smaller space.
I would recommend this to a friend Powerful washer that fits in a small area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the product. I expected the washer tub to be small. It was large enough to wash my bedspread. The dryer lint collector is so easy to clean. I’m very pleased with what I bought.
I would recommend this to a friendGreat space saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver machine! My eldest parents love it. Specifically Bestbuy have the best delivery and installation service! Will recommend to everyone I know.
I would recommend this to a friend- Cons mentioned:Noise level
Powerful combo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer/dryer combo for over 6 months now. It is a great unit. The washer is not too loud and it launders well your garments. The dryer is silent and very powerful, it dries a set of wet towels within an hour. If you have space restrictions for your laundry equipment, do consider this combo as an option.
I would recommend this to a friend Not Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is brand new. I’m hoping I can get some help. It barely fills with any water. It rarely drains if you have more than three things in it. And now it smells like smoke.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having these issues with your new unit, and we'd like to help. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide a copy of this review, your model and serial numbers, and a detailed description of the issues you're having. With that information, we'd be happy to look into this for you. - Julia@GEAppliances
The experience was BAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how good the machine is because it is for a rental property. However the first machine that was delivered was defective and flooded my laundry closet and the units laundry closet below me. Not to mention even though Best Buy offers free installation as a service to customers they failed twice to follow through with installation and provided excuses why they could not install. This caused me to have to hire a plumber. This will be the last time I buy a major appliance from Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you had trouble with your installation service. If you are still needing assistance with this matter, we would recommend reaching out to bestbuy.com customer service department at 1-888-237-8289, or calling your local store. If you run into any trouble you can also reach out to us on any of our social media pages.
Washer stopped working within 1 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer stopped working within 1 month of use (1-2 times a week). It is hard to schedule for repair if you don't live within their service area. They had a certified contractor come in to check on the unit. Now they say they need a new part and will come back to replace it. Expect 2 weeks without a functioning washer
No, I would not recommend this to a friendGE washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer dryer combo. Easy to maintain. Workings perfectly.
I would recommend this to a friendGREAT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I reviewed this one already but I love this unit! It's much more quiet than my previous one and I love that it can chose the load size automatically. The dryer is also much quicker and senses when the clothes are dry.
I would recommend this to a friendWasher/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fills our needs well. The only problem we had was getting it from the store.I don't believe that I'd have it unless I showed up to get. Really disappointed in that.
I would recommend this to a friendWouldn't recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in early March, first available delivery & installation appt was a week later. The washer wouldn't drain. Best Buy exchanged it, however I had to wait another week for a delivery appt. The exchanged unit had a bad dryer motor. Another exchange. The 3rd unit now, the washer stopped working after 2 weeks. Best Buy won't help me, they referred me to the manufacturer. 8 weeks trying to do laundry but unsuccessful.
No, I would not recommend this to a friendfirst combo was damaged.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first dryer was damaged ! had to wait again for the second one to arive, when it got here it had the wrong vent flex came with it and we had to go and buy a new vent . we paid for a new one, we still wait for our $ for the first vent that we paid for for the one that arrived with the combo .
No, I would not recommend this to a friendLooks Good but too early to tell on reliability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it. On time delivery and installation.
I would recommend this to a friendImpressive service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service and price. Will definitely make more purchases from Best Buy can not wait to use this. Company excellent about helping me find the right product
I would recommend this to a friendAWESOME LOADS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and way more room for washing then my old one.
I would recommend this to a friendWasher dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer dryer! It’s so quite and can wash really big loads!
I would recommend this to a friend