Customer Ratings & Reviews
- Model:
- GUD24ESSMWW
- SKU:
- 6175641
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Electric Dryer Laundry Center's size, overall performance, and washing capabilities, with many noting its larger-than-expected capacity and ease of use. The price point is also a highlight for many users. However, some customers have concerns about the noise level during operation and the quality of the lint trap. A few users also mentioned that the spin cycle could be more powerful.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Takes forever to dry which causes smelly clothes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle is weak and leaves clothes excessively damp, which means drying takes forever and leaves clothes smelly.
No, I would not recommend this to a friend - Pros mentioned:Size
Good size for compact area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a compact unit for a small laundry room. This GE unit is perfect for my needs and is a quality appliance
I would recommend this to a friend - Cons mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made very cheaply. Rattles loudly when washer on. Terrible product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. So sorry to hear about the ratting noises, we can understand how that'd be frustrating. We'd recommend taking a look at an article on our website titled WASHER - UNITIZED WASHER NORMAL SOUNDS to see if it helps. If you have other questions or concerns, know that you're always free to reach out. Best wishes. -Michael@GEA
- Cons mentioned:Noise level
Not worth it at any price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud grinding. Old technology, not worth it at any price.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Wiley, thank you for your review. We hate to hear that your unitized washer/dryer is making a loud grinding noise. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
- Pros mentioned:Overall performance
Excellent for small spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful unit when you are limited on space. Excellent performance and great looking.
I would recommend this to a friend Chose another brand!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk!!! First time using and half way through the wash cycle, started smoking. Machine cut off, opened lid and smelt like burning rubber. Water was leaking underneath. I was stay away.
No, I would not recommend this to a friendWorst experience ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all as described and had numerous dents. Installers did not know what they were doing. I paid for installation just to have to install it myself.
No, I would not recommend this to a friendSaves space. Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and saves space. We needed to replace a unit that was too tight in the space so this fits perfectly. 4 tenants use the washer/dryer and have no problems with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Stackable washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems ok. Service was awful. They didn’t hook up machine or take away the old one.
No, I would not recommend this to a friend UGH. broke on first wash cycle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first wash, rumbling sound..(the shipping bar has been removed). now does not work. Water was inside the which leaked over floor into downstairs apartment. Best Buy could not arrange ANY date for technician. Id like it picked up and taken away please!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for your review. We're sorry to hear about the issues that you've had with your unitized washer/dryer. We can understand how this would be frustrating for you. If you're still having issues with your unit, feel free to reach out to us via social media. We'd like to help as best we can. Stay safe. -Michael@GEA
- Pros mentioned:Washer performance
Space Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet with great results, great for small areas
I would recommend this to a friend GE Stackable Wash and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product appears okay! But, dealing with an ongoing electrical issue and unut will nitcwork until a certified electrician check it with the breaker unit. Builder noted electrical code issue with GE manufacture and local building code; e.f., CGI. Nay need to return unut!
No, I would not recommend this to a friendW/D
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine comes with 2 hoses. Salesman sold me an extra set not knowing the machine comes with one set. I told the driver to install the original set and to give me back the hoses I purchased to return for refund. He declined without explanation.
No, I would not recommend this to a friendWasher Not Working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fill Bad with this Buy. The Washer did not Function since the beginning. Yesterday My Apartment was flooded with water because of a Bad Connections. My Washer is Not Working. What can I do????
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we're so sorry to hear that your unitized washer/dryer isn't working and flooded your apartment. This is certainly not something we would expect to hear and are sorry that you've had to go through this. If this model was purchased by your landlord, then we recommend contacting them about service. However, if you had purchased it for yourself, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened. We hope this helps. -Chris@GEA
bad extended warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not ever buy an extended warranty from them, you can get it worked on after it breaks. been trying for over 2 months now
No, I would not recommend this to a friendDo Not Waste Your Money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 4 of these a year ago for a multi family building, never used until a week ago, 3 of them already need repairs.
No, I would not recommend this to a friendAWFUL EXPERIENCE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL EIXPERIENCE; 3 ATTEMPTS AT DELIVERY * ONCE DRIVER COULDN'T FIND BLDG; ANOTHER TIME I WAS TOLD I NEEDED HOSES FOR HOOKUP; AND LASTLY I LEARNED THERE WERE HOSES THERE HE COULD HAVE USED. NO MORE WITH BEST BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we're very sorry for your frustration. We understand this has to be very upsetting. We strongly encourage you to reach out to your dealer for the best solution. They will be able to help you get your new laundry center delivered and installed properly. We're confident that once installed, you will love all the great features this laundry center has to offer. Please reach out to us directly if you have additional questions. -Kacie@GEA
CUSTOMER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No delivery first time because the system was down and canceled my purchase automatically..? no excuses. Second time they delivered the broken one and had to take it back. No third time because no merchandise??? I ended up with nothing and money refunded..THAT'S IT..SUCKS.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 2 1/2 yrs - light use. The washer stopped working after that.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that the washer in your laundry center stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer does not work properly and is being replaced on 8/20/21.
No, I would not recommend this to a friend