Customer Ratings & Reviews
- Model:
- GUD24ESSMWW
- SKU:
- 6175641
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the compact size, overall performance, and washing capabilities of the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Electric Dryer Laundry Center. The appliance is also praised for its capacity, ease of use, and reasonable price. However, some customers have noted concerns about the noise level during operation and the quality of the lint trap, while a few have mentioned the spin cycle could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Stackable washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems ok. Service was awful. They didn’t hook up machine or take away the old one.
No, I would not recommend this to a friend UGH. broke on first wash cycle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first wash, rumbling sound..(the shipping bar has been removed). now does not work. Water was inside the which leaked over floor into downstairs apartment. Best Buy could not arrange ANY date for technician. Id like it picked up and taken away please!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for your review. We're sorry to hear about the issues that you've had with your unitized washer/dryer. We can understand how this would be frustrating for you. If you're still having issues with your unit, feel free to reach out to us via social media. We'd like to help as best we can. Stay safe. -Michael@GEA
GE Stackable Wash and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product appears okay! But, dealing with an ongoing electrical issue and unut will nitcwork until a certified electrician check it with the breaker unit. Builder noted electrical code issue with GE manufacture and local building code; e.f., CGI. Nay need to return unut!
No, I would not recommend this to a friend- Pros mentioned:Washer performance
Space Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet with great results, great for small areas
I would recommend this to a friend Washer Not Working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fill Bad with this Buy. The Washer did not Function since the beginning. Yesterday My Apartment was flooded with water because of a Bad Connections. My Washer is Not Working. What can I do????
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we're so sorry to hear that your unitized washer/dryer isn't working and flooded your apartment. This is certainly not something we would expect to hear and are sorry that you've had to go through this. If this model was purchased by your landlord, then we recommend contacting them about service. However, if you had purchased it for yourself, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened. We hope this helps. -Chris@GEA
W/D
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine comes with 2 hoses. Salesman sold me an extra set not knowing the machine comes with one set. I told the driver to install the original set and to give me back the hoses I purchased to return for refund. He declined without explanation.
No, I would not recommend this to a friendAWFUL EXPERIENCE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL EIXPERIENCE; 3 ATTEMPTS AT DELIVERY * ONCE DRIVER COULDN'T FIND BLDG; ANOTHER TIME I WAS TOLD I NEEDED HOSES FOR HOOKUP; AND LASTLY I LEARNED THERE WERE HOSES THERE HE COULD HAVE USED. NO MORE WITH BEST BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we're very sorry for your frustration. We understand this has to be very upsetting. We strongly encourage you to reach out to your dealer for the best solution. They will be able to help you get your new laundry center delivered and installed properly. We're confident that once installed, you will love all the great features this laundry center has to offer. Please reach out to us directly if you have additional questions. -Kacie@GEA
GE Stackable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and the knockout on the side needs to be cut there are no punch outs for the venting.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 2 1/2 yrs - light use. The washer stopped working after that.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that the washer in your laundry center stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
CUSTOMER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No delivery first time because the system was down and canceled my purchase automatically..? no excuses. Second time they delivered the broken one and had to take it back. No third time because no merchandise??? I ended up with nothing and money refunded..THAT'S IT..SUCKS.
No, I would not recommend this to a friendlemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer does not work properly and is being replaced on 8/20/21.
No, I would not recommend this to a friendDifficult to asemble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The knock outs for side venting were welded closed. I had to cut open with Dremel. Must use elbow hoses for side venting. Barely any room to attach. Poor design. Designed by someone who never tried to assemble product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the side-venting knockouts for your laundry center and understand your frustration with removing them. We appreciate you providing us this feedback and we will pass it along to our laundry product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had to come out 3 times on the unit I believe it’s a lemon
No, I would not recommend this to a friendBad choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not working from day one, two independent contractors came and said the unit has to be replaced with another unit, to date nothing happened just getting the run around with no result.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello VVlaw, thank you for your review. We are sincerely sorry that your unitized washer/dryer has not operated properly since it was installed. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it washer is very quick. It does its job. We should have a timer on it but other than that I really love it
I would recommend this to a friendBad item!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since it was installed on May 27, 2021, this washing machine has not worked. The dryer work fine. Unable to get anyone from the Geek Squad to call back.Totally unacceptable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your laundry center is not operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Faulty items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to return items twice before the third item worked
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer/dryer combo. It could only be made better if it had a buzzer that let you know when the drying cycle is completed.
I would recommend this to a friendGE Washer Dryer Not a Fit for Small Loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stackable washer dryer didn't meet my needs. I wash small loads of clothes and it would continually be out of balance and would stop.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to reach out to us, and truly hate to hear you were disappointed with this laundry center. We regret that it didn't meet your needs, and you had an issue with the unit being out of balance. If you experience a recurring out of balance issue, you may want to make sure the appliance is level. If it needs to be adjusted in order to sit level on the floor, instructions on how to adjust it using the leveling legs are available on page 17 of the installation instructions. You also may want to make sure you're loading the items loosely and evenly around the outside of the basket, and not wrapping large items around the agitator. If you are unable to resolve this issue, our service department can be reached at 1-800-432-2737. We hope you are able to correct this out of balance condition, so you can start enjoying your laundry center. We're glad to help with any other questions or concerns. -Sarah@GEA
Great for Rentals or PPL on a Budget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our rental units, we love getting these with a 5 year warranty
I would recommend this to a friend