Customer Ratings & Reviews

The reason I purchased this set was because my much loved Maytag of many years finally died and I needed to replace it with a set that would fit my space and this product was the only one I could find at the time (March, 2018). First the positive: Washer works fine except it is much slower than what I am used to and the final spin extracts water so much that it often leaves clothing crimped with deep wrinkles. The negative: The dryer works overall satisfactorily with the drying but I am very frustrated with the dryer's lint trap which is very poorly designed. First, It does not catch all of the lint (and I clean the lint trap each time) and when you open the dryer door, bits of lint always fly out into the air. Then, when you slide out the lint trap panel to empty it, more lint flies out into the air and it does not catch all the lint in the trap. Bits of lint remain inside the lint bin and around the outside of the trap. VERY FRUSTRATING! The second thing I don't like is there is no buzzer or sound alarm letting you know when the drying is finished. How ridiculous is that?! As a result, I often go to check on it and find the clothing has been sitting for quite awhile, requiring a "dewrinkle". How energy efficient is that?! Would I recommend this system? Only if you can find nothing else to fit your space.

We downsized into a condo and wanted something slimmer and smaller. This was the perfect find. Not as large as a full size but plenty large for the two of us. Highly recomend.

Item sit perfectly in the place I have it in. Washer and Dryer work perfectly. I was skeptical on it performing as well as a normal size washer and dryer but, it surprised me after multiple uses in one day. Everything came out clean and drying time wasn't long either.

3 small loads done and no problem. I think sheets would need to be done separately. Good for my needs. Excellent delivery & installation service.

Condo living so this washer/dryer combo works well & is perfect for space saving if that's a concern but equally recommend for any size home & household. Larger capacity washer than you'd think & fits a normal full-sized load. Dryer works well & does the job quickly. Can use both at the same time. The downside: its not a quiet unit.

I love it save money I don’t have to travel Very useful

This washer has been a consistent headache since purchasing in December 2020. On a good day, it does a mediocre job of washing a typical load. Even the simplest spots (think: a small spot of yogurt on a kid's shirt) need to be pre-treated and rinsed before washing. Regardless of soaking time, load size, or other settings, clothes frequently come out of the washer feeling like they never got fully wet. Re-washing loads is a frequent occurrence. On a bad day (like today) the washer doesn't function properly. Right now it won't fill...not the first time it's happened so we have some reason to believe we can fix it but I can't overstate how deeply I wish we had bought another washer. The dryer is fine; unfortunately it is attached to the world's most useless washer.

It’s the perfect stackable for our condo! Easy to use.

I love the combination. Only reason I didn't give it five stars is because, water levels are not easy to comprehend. I'm still learning how to properly gauge.

I love this product because it works better than any other washer dryer I have purchased

Absolutely love it. We live in a small condo in DC so we don’t have a lot of room. This washer/dryer fits perfectly in the space and it can handle large loads of laundry. The service from Best Buy was beyond compare.

I am a property manager in Palm Beach, Florida so I do a lot of business for many clients . But from now on I will not allow my client to do any business with Best Buy, the sad part is there do not care.. It does not matter what aspect of the transaction it ends in a nightmare. They take your money and just do what they want when they want after that.. From 12 hours delivery window, then not to show up at all, no call nothing. I had to take a full day off to wait for an appliance delivery. Not getting any updates I contacted customer service all thur out the day never get an answer. Most of the time you get auto reply, lies and escuses. In the end they did not come at all, i was a day off and they do not care . Did they come the next day because of their mistake.. NO they re-scheduled me for a week later and it starts all over again.. store blames, warehouse, blames delivery, store blames installer.. In the end its a waste of time & money and not woth the aggravation. In the end we smiply can not afford to do any business with Best Buy .. i wish you luck if you do, but remember this review when they totally screw you over.. there is a reason why the postive review are from years sgo

Initially great, but dryer had a burning smell, tons of condensation, and died after less than 2 months. Still under original warranty with GE, but because of covid 19 can’t get any repairs for a long time. Best Buy won’t do anything since I didn’t purchase their additional protection. Also by the way this was the second unit they sent me, the first one was returned because it was DOA. Seems like a lemon product. Regret keeping the second one. Do not recommend this unit or purchasing major appliance from Best Buy. Not having a dryer is a minor inconvenience in the scheme of things but $1000 plus change is a lot of money right now for a unit that doesn’t work and might catch on fire.

Unfortunately I've had the product 3 years and it has completely broken. About 2 years in the washing machine stopped filling completely. Now the basin has completely separated from the agitator, shredding pieces of plastic into my laundry and ruining my clothes. Consequently this damaged the transmission. We have been very careful as to not overload the machine as it is very small. I had a third party technician come to evaluate the issue quoting a repair price of $1100. He recommended scrapping the machine rather than repair and to avoid GE washing machines and driers in the future. This is now the most expensive piece of trash I own.

It works great for the Daycare and daily small loads

This is perfect for what we needed. The wash cycle is a little loud but we don’t notice it now.

Ordered this combo Washer and Dryer..After the initial one was delivered and the water never came out in to the washer and the replacement did the same thing. I am changing to a totally different type of unit. Both were defective ! Strange and very disappointing. Hopefully Best Buy will get me a different unit that can work. I'm now waiting for the third time!

The washer is loud and quite small ... dryer works fine overall so-so

The equipment i bought (washer & dryer combo) perfect for my needs.

After 1st washer/dryer was installed, it leaked during the cycle that installers started. Got a replacement unit that worked fine for 2 weeks, after which it started leaking. Best buy was very difficult to work with during this process.