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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 205 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.2 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers highly value the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Gas Dryer Laundry Center for its size, larger than expected capacity, overall performance, and ease of use. The space-saving design and reasonable price are also appreciated. However, some customers have expressed concerns about the noise level and dryer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 205 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price fits great is very quiet I would tell anyone to buy this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible delivery experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very good- no issues, she was very helpful. The delivery people were terrible. No respect for our home. Caused damage and left trash in their wake. The delivery insurance people were just as bad-- refused to pay the full cost of repairing the damage, so after a terrible delivery, I then had to pay more money to get the house repaired. This put a negative spin on the entire transaction and leaves a bad feeling about Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello and thank you for sharing your experience with us. We appreciate your feedback and hate to hear about the problems you were left to deal with. We hope it has been taken care of by now and if not, please reach back out to Best Buy. Hopefully, you have enjoyed the laundry unit and we are happy to answer any questions you may have on it. - John@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it’s holds a surprising amount of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer. Perfect for a smaller area.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 3x different versions of this machine come and the dryer drum has been broken each time. We are hoping the 4th time is the charm. Unfortunately given the limited space and gas hook up we can't find another unit...

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello JAWells, thank you for your review. We are very sorry that your dryer's drum has arrived broken. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Skip it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smell gas but plumber confirmed it’s not from a bad connection and even on delicate it destroys clothes with high heat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't have it Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because some mistakes in delivering an "Open Box" item instead of Iew it had to be returned and Now because of "Corona Virus" I don't have the Washer /Dryer combo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Serice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation were great. The machines were delivered on schedule,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last a year. The dryer stopped working but I was over our warranty by 1 month when it stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Dryer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer stopped working after 3 months and now I have to go thru GE customer service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your dryer stopped operating properly and that you have had to reach out to repair it. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit & quality performance for a small space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit so that my dad didn't have to go up and down stairs to his basement laundry room. Great unit for a tight space. It fit into a standard hallway closet. It's very quiet and does a great job for small loads. He's not technology adept and the unit is easy for him to use. Recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Dryer performance, Noise level

    Rated 2 out of 5 stars

    Not great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't very many options out there for smaller laundry closets so I settled knowing this washer and dryer would not be the best. I went ahead and purchased the 3 year geek squad warranty coverage because I knew I would need to use it. I've had this machine for less than 2 years and so far the lint catcher has somehow flung itself out and broke, and the latch on the dryer is now also broken from normal use. Next on the list will most likely be a check on the screw that helps these machines spin the clothes. The machine is pretty loud already when it gets to the spinning stage but from past experience, when it's especially loud, it could also mean the screw is loose because this machine is unable to handle regular use. If a small closet alternative comes out, I recommend going with that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Ms.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use enough captivity for small unit.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    way too noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall its fine for a stackable unit but it is so loud during the spin cycle it shakes the walls. I have to time when I use the washer on whether my neighbors below are awake or even home at times.It's that loud!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    Water levels are unpredictable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this so much and tried everything to figure out what I might be doing wrong but have now realized that this thing is built to run this way. I’m a cloth diapering mom and the lack of consistency in this washer makes it extremely difficult and time consuming to wash diapers when it shouldn’t be this hard. If I use bulky items, it will fill the drum with too much water and the diapers won’t be agitated enough to get clean. If I use heavy soil(which is what I’m supposed to be using since they’re diapers and the agitation is better), sometimes the drum will fill up with too much water (same issue with bulky) or sometimes it will fill with so little water that only 1/4 of them get wet and the rest will remain dry with caked on detergent. Sometimes it gets the right amount of water on the wash, then the rinse will be too little water and my diapers will be filled with soap and I have to do an entire wash without soap and manually fill the drum if it doesn’t fill enough on its own. I hate this machine and dread washing anything but most importantly might have to switch to disposable since I’m wasting so much water and electricity on 4 wash cycles when I should only need 2. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Momto1, thank you for your review. We are very sorry that your washer is not cleaning your reusable diapers as well as you would expect. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its quiet. Washer holds more then you would think.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Can't believe how loud this washer is!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read several reviews about how loud the washer is, but I thought to myself "how loud can it really be considering I'm replacing a 30 year old Whirlpool". Well, the answer is unbelievably loud! It sounds like a breast pump for the first few cycles and then it transitions into a really loud jet engine sound while it goes into the rinse cycle. We have our washer/dryer in our living area so maybe if you have it out in your garage or in a separate room it wouldn't be so bad, but we couldn't stand it so we immediately replaced it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    Avoid buying this if you can

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in October 2019. I just had a repair person out who informed me the drum in the washer was leaking lubrication fluid which is a common problem with GE washer and dryer centers. The repair costs will be over $1000 so will be buying a new washer and dryer center. Not happy at all about this. Frustrating thing is that the space in my condo limits my options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is perfect for our small space, and it washes pretty large loads of laundry! We are so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for tight spaces

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid product. Perfect size. Good value. Yes.

    I would recommend this to a friend