Customer Ratings & Reviews

Great quality for a name brand. Installed perfectly

Happy w my set ... Fast Delivery....Happy HouseWife

Great price fits great is very quiet I would tell anyone to buy this

The sales person was very good- no issues, she was very helpful. The delivery people were terrible. No respect for our home. Caused damage and left trash in their wake. The delivery insurance people were just as bad-- refused to pay the full cost of repairing the damage, so after a terrible delivery, I then had to pay more money to get the house repaired. This put a negative spin on the entire transaction and leaves a bad feeling about Best Buy.

So far so good, it’s holds a surprising amount of laundry.

Excellent washer and dryer. Perfect for a smaller area.

We have had 3x different versions of this machine come and the dryer drum has been broken each time. We are hoping the 4th time is the charm. Unfortunately given the limited space and gas hook up we can't find another unit...

Smell gas but plumber confirmed it’s not from a bad connection and even on delicate it destroys clothes with high heat

Because some mistakes in delivering an "Open Box" item instead of Iew it had to be returned and Now because of "Corona Virus" I don't have the Washer /Dryer combo.

The delivery and installation were great. The machines were delivered on schedule,

Didn't last a year. The dryer stopped working but I was over our warranty by 1 month when it stopped working.

Dryer stopped working after 3 months and now I have to go thru GE customer service.

After having 3rd washer/dryer unit delivered (took all of January & half of February) to get a 'working set', I think we are finally good and they seem to be working. It just took too dang long to get everything working like it should of in the v. beginning. Thank you everyone!!!!

I purchased this unit so that my dad didn't have to go up and down stairs to his basement laundry room. Great unit for a tight space. It fit into a standard hallway closet. It's very quiet and does a great job for small loads. He's not technology adept and the unit is easy for him to use. Recommend.

There aren't very many options out there for smaller laundry closets so I settled knowing this washer and dryer would not be the best. I went ahead and purchased the 3 year geek squad warranty coverage because I knew I would need to use it. I've had this machine for less than 2 years and so far the lint catcher has somehow flung itself out and broke, and the latch on the dryer is now also broken from normal use. Next on the list will most likely be a check on the screw that helps these machines spin the clothes. The machine is pretty loud already when it gets to the spinning stage but from past experience, when it's especially loud, it could also mean the screw is loose because this machine is unable to handle regular use. If a small closet alternative comes out, I recommend going with that.

Excellent product easy to use enough captivity for small unit.

Great standard of washer and dryer. Had a tight spot and this was the only set that worked out.

overall its fine for a stackable unit but it is so loud during the spin cycle it shakes the walls. I have to time when I use the washer on whether my neighbors below are awake or even home at times.It's that loud!

Good, solid product. Perfect size. Good value. Yes.

I wanted to love this so much and tried everything to figure out what I might be doing wrong but have now realized that this thing is built to run this way. I’m a cloth diapering mom and the lack of consistency in this washer makes it extremely difficult and time consuming to wash diapers when it shouldn’t be this hard. If I use bulky items, it will fill the drum with too much water and the diapers won’t be agitated enough to get clean. If I use heavy soil(which is what I’m supposed to be using since they’re diapers and the agitation is better), sometimes the drum will fill up with too much water (same issue with bulky) or sometimes it will fill with so little water that only 1/4 of them get wet and the rest will remain dry with caked on detergent. Sometimes it gets the right amount of water on the wash, then the rinse will be too little water and my diapers will be filled with soap and I have to do an entire wash without soap and manually fill the drum if it doesn’t fill enough on its own. I hate this machine and dread washing anything but most importantly might have to switch to disposable since I’m wasting so much water and electricity on 4 wash cycles when I should only need 2. Frustrating.