Customer Ratings & Reviews

This washer-dryer has been working well in our small space so far. While the max load is fairly small, I can comfortably wash a set of queen sheets + a bath towel and everything gets clean. The dryer is particularly efficient!

The washer is louder than the Maytag we had (also a 2 in 1 unit, older model than this). Significantly louder. The bumper rubber of the drier door started to come off after 2 weeks, I glued it back. Otherwise it's a good machine with all the choices that we need.

Ideal for condo unit - Good price and decent warranty. I like it as it easy to install and use. Based on price , I would recommend it & for rental

No problems at all. Very easy to use! Fits ver small closet space.

The laundry center itself is great. However, the delivery/installation team was not thorough. They hardly ran the dryer and said it worked but it did not so when I did laundry the first time I couldn't use the dryer - super inconvenient late at night and they also left some materials behind so I would not give them 5 stars.

I wrote an e-mail to the Tyson’s branch manager addressing shortcomings from the outsourced representatives and contractors that Best Buy uses. All of that contributed to a long path for two months since Dec. 4 to delivery on March 1st, with dent in the delivered washer-dryer!!!

Avoid if you can. This has been a nightmare from start to finish. Best Buy sold me a broken machine, but because the warranty is with GE, I’ve been stuck dealing with them. The washer arrived with a faulty sensor lock, so it wouldn’t lock properly and would stop mid-cycle. I’m now on my fifth service visit from GE’s outsourced repair team. They refuse to replace the machine until it’s officially deemed “unrepairable,” but every time they fix one problem, a new one appears. Right now, it will only run if I physically push down on the lid—and even then, it sometimes spins endlessly without stopping. To make matters worse, the dryer design is awful. The lint trap dumps debris everywhere instead of being a simple, clean pull-out like other models. I’ve been dealing with this for months. Between Best Buy’s unhelpful delivery crew and GE’s endless repairs, this entire experience has been unbelievable. The only reason I chose this machine was because it’s the only one that fits in my condo closet. If you have any other option—buy something else.

I returned this item to upgrade to a better washer/dryer. This one felt too small and the washer drum was too deep for me to pull out the clothes one the washer was done. Kept hitting head on the overhead dryer when I would take them out. Felt claustrophobic.

Unfortunately because of the space we have available and the fact that we have to use a gas dryer, this is the only available option to us otherwise I would never buy this again. It took three delivery and installations to get one that worked.. the igniter on all of them didn’t work from the beginning. Our original that we had only worked for about eight years before it completely broke down. This thing is a piece of crap..

Great machine, easy to use and perfect for small spaces.

The washer and dryer work just fine but I am still figuring out which cycle is best for my regular whites, things like t-shirts. The regular setting is so strong and makes them so wrinkled and I am considering washing them on permanent press.

I this is all you can get because of space and connection issues then it's not as bad as you would think. Been using it for a couple of months and other then it being a bit noisy there has been no problems.

This is the reasonable price machine for laundry. Fit my garage

I am enjoying my new stackable washer/dryer. It works wonderfully and has made my life so much easier because I don't have to go to the basement to do laundry. Since I had knee replacement in both knees this has not bee easy for me.

We love it. Fits all our needs. It’s quite, fast and easy to use.

absolutely love this stackable washer and dryer, works wonders, very sleek, doesn’t take up much space, always satisfied after every use.

Washing machine is extremely loud. Door handle to dryer constantly falls off and needs to be super glued. Do not recommend - return policy 14 days.

Do not buy this machine. I've had 3 delivered and none of them have worked. On one of the them the dryer door never opened and on the other two the dryers never heated up. Why do they continue to sale this product and Bestbuy customer service can't even do anything for me.

At first, I thought washer capacity might be small...but it fits plenty laundry. Gas dryer accommodates full load. Both washer & dryer are very quiet; only drawback--there is no signal feature.

This is my first washer, dryer and fits our townhouse perfectly. It washes clothes clean for the size. The clothes are pretty dry already after the end of the wash cycle and the dryer works well. I wish it had a chime at the end of the cycles to signal when it is done but it works well.