Customer Ratings & Reviews
- Model:
- GUD24GSSMWW
- SKU:
- 6175642
Rating by feature
- Capacity
Rating 4.2 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the compact size and large capacity of this laundry center, finding it easy to use and a good value for the price. Many appreciate its cleaning performance, but some have noted that it can be quite loud during operation and that the dryer may not be as efficient as expected. The dryer's design also received some negative feedback.
This summary was generated by AI based on customer reviews.
GE Washer/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy transaction. Delivered on time, fast and friendly. Done right the first time and the unit worked and still works perfectly. Highly recommended.
I would recommend this to a friendgreat for a apartment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own a few rental apartment buildings and had to purchase this. Install and delviery was good.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Works very well. Takes bigger loads than anticipated
I would recommend this to a friend- Cons mentioned:Dryer performance
Short Lifespan.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well intially, but the washer started failing about 20 months into owner. Dryer stopped working 22 months in.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we're so sorry to hear that your laundry center's washer and dryer are not operating properly so soon into their lifespan and know how frustrating this is. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA
- Cons mentioned:Dryer performance
Not a good washer .
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected, the washer does not fill to the line . Will sometime not rinse . I need to restart it in order to rinse . Wish I could switch it for a better operating washer . The dryer works very good . Very satisfied with the dryer.
No, I would not recommend this to a friend On time delivery and Fit perfectly in my condo.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was right in time as promised. Installation went smoothly and it fit perfectly. The installation screw cleaned up thoroughly as hauled away my appliances. Great job!
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, compact. Expensive though compared to others
I would recommend this to a friendLaundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operation of the washer and dryer is fine so far, however, water is running down on my neighbor somehow.
I would recommend this to a friendwasher/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and operation, It is perfect for my needs.
I would recommend this to a friendGreat small washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well efficent we like it alot also wasnt too expensive
I would recommend this to a friendJust perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laundry center is perfect! The new size is 5 inches smaller than other units. Very quiet,
I would recommend this to a friendDryer flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a month and now timing settings on dryer need to be fixed as the dryer never turns off.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello CasaRaza - Thanks for your review. We are sorry to hear of the dryer issue. We are glad you are taking advantage of your warranty. If any future questions or concerns come up after your service call, please feel free to reach out to us at the “contact us” link on our website. We're always happy to help.
Olga@GEA
Great Washer Dryer Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer combo functions well and conserves space especially in an apartment such as where it is located.
I would recommend this to a friendExcellent Employees
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deliverymen were top notch. They were a great team and above all were kind, quiet and very fast. An excellent example of service.
I would recommend this to a friendGood appliances but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to be installed but the delivery men said he had no order to install. I had to pay a neighbor to install it.
I would recommend this to a friendIt's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after having it for a year. Besides that works great for small spaces
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for connecting with us! We’re so sorry to hear that your washer stopped working. This is certainly not the experience we wish for our consumers to have, and we understand just how frustrating this can be. With that said, we're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this helps, and we look forward to hearing from you! Best regards – Matthew@GEA
Not off to a good start.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, installed, the dryer doesnt heat. GE tech came out and diagnosed it needs two main parts replaced. Parts wont be available for installation for three weeks.
No, I would not recommend this to a friendBest buy ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best salesman ever worked with. Washer and dryer have washing and drying cycles for everything.
I would recommend this to a friendGood product so far and good access- 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this product for three weeks but it works well and is what it was advertised. Sale and delivery Service was good
I would recommend this to a friendLook at a different unit if size is not an issue
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the wash cycle runs about 15-17 minutes and then the spin cycle actually runs LONGER, clocking in at roughly 21 minutes. I would think the cycle would run longer for better cleansing? The dryer seems to work decent. This is not the best machine. I know some houses require smaller machines but I would look elsewhere before purchasing this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that you have not been pleased with your new unitized washer/dryer and its cycle lengths. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA