Customer Ratings & Reviews
- Model:
- GUD24GSSMWW
- |
- SKU:
- 6175642
Customer reviews
Rating 4 out of 5 stars with 209 reviews
(209 customer reviews)Rating by feature
- Capacity4.3
Rating 4.3 out of 5 stars
- Dry Time4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Gas Dryer Laundry Center for its size, larger than expected capacity, overall performance, and ease of use. The space-saving design and reasonable price are also appreciated. However, some customers have expressed concerns about the noise level and dryer performance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We good products. Timely installation and delivery. Definitely a good experience.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
noisy work pony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is the little engine that could. Noisy? yes. As well, it sometimes goes off-center and you have to readjust, which is inconvenient. Otherwise, it fills a need and fits a space.
I would recommend this to a friend - Cons mentioned:Dryer performance
Rated 2 out of 5 stars
Plastic Handle Poor design shame on GE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this product for now a year and the plastic handle on the dryer has broken. Poor design for a handle. Now have to duct tape the handle to use the dryer.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great duo
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer very glad that it has an agitator my clothes really good. The dryer works very well.
I would recommend this to a friendRated 4 out of 5 stars
Great space saving unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great in our condo laundry closet and it is a gas dryer
I would recommend this to a friendRated 1 out of 5 stars
Horrible Customer Service and Broken Washer Dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a washer/dryer from Best Buy on August 12th and paid for installation on August 16th. It broke down on August 25th, less than two weeks after purchase. As a Best Buy Total member, I pay nearly $200 annually and believed I had up to 24 months of product protection. When I reached out to customer care, the experience was a complete nightmare. The representatives were unhelpful and dismissive, and I had to speak to five different agents with hours of frustrating back and forth despite my membership benefits. I feel completely let down by Best Buy's service and regret trusting them with my purchase. Do not fall for this trap! If you're considering buying from them, think twice about their so-called protection plans and customer service.
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent unit for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent unit for the price and dimensions. If you have the space go for separate units
I would recommend this to a friendRated 4 out of 5 stars
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed for free and we haven’t had any major problems with it
I would recommend this to a friendRated 5 out of 5 stars
WasherReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure whether or not the driver would install washer/dryer and they did. I was so grateful!
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Sometimes makes a metallic loud noise.
I would recommend this to a friend Rated 5 out of 5 stars
Ge washer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick up very helpful staff. I was greeted and very quick process
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a very good job washing and drying at an affordable price
I would recommend this to a friendRated 3 out of 5 stars
Washer leaves lint on clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for about 1 month. The dryer is fast and convenient. I am concerned because the washer leaves lint on the clothes. Not very happy.
No, I would not recommend this to a friendRated 5 out of 5 stars
SAVING WATER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already started saving money since using this product that uses less water.
I would recommend this to a friendRated 5 out of 5 stars
Nice unit for small space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer/dryer piece. Open box with very little wrong so brand new. Price was just right. Cleans great and dryer is awesome.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
too noisey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old machine I wanted a top loading machine, don't care for the front loading. This machine is TOO NOISEY and small.
No, I would not recommend this to a friend Rated 5 out of 5 stars
great for a apartment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own a few rental apartment buildings and had to purchase this. Install and delviery was good.
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely perfect ,quite, space saver, my clothes so clean now
I would recommend this to a friend- Cons mentioned:Dryer performance
Rated 2 out of 5 stars
Short Lifespan.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well intially, but the washer started failing about 20 months into owner. Dryer stopped working 22 months in.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we're so sorry to hear that your laundry center's washer and dryer are not operating properly so soon into their lifespan and know how frustrating this is. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Works very well. Takes bigger loads than anticipated
I would recommend this to a friend
























