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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.2 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the cooling power, installation process, portability, remote control, size, and price of the 250 Sq. Ft. Portable Air Conditioner. Many customers appreciate that it cools down the room as expected and has been working well for years. The air conditioner is also considered easy to install, portable, and comes with a convenient remote control. Customers also find the size and price to be reasonable. However, some customers have concerns about the noise level, hose, window kit, and weight of the air conditioner. Some find that it makes a lot of noise, while others complain about the hose unscrewing and the cheap window kit. Additionally, some customers mention that the air conditioner is quite heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 499 reviews
  • Rated 5 out of 5 stars

    It is a good production.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good production. I will recommend to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great A/C Units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Units You May Have To Make Adjustments For Older Window Sizes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great indoor portable air conditioning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this for a room I have with no ac, now I have ac

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functional for a small room at night, but not during the day. It’s a little weak. But overall ok for small rooms in the evening.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner is a bit on the small side but if you read the square footage that it cools it should be plenty, I don't know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable Portable AC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud Only good for a very small room Temperature auto holding is not good during long time running

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for small room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price but i wish that it would have a energy saving button so when it gets to the desired temp it should shut off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with this AC is the flimsy ventilation tube. It comes apart too easily

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable ac was originally pretty good but then it had a lot of condensation at the top and later had fan issues. It would blow with a lot of force then it would slow down. It would blow water out and I would keep emptying the hose to make sure it wasn’t full. I did reach out to the manufacturer because Best Buy said I was past their 15 days for a return. The manufacturer offered to Exchange the item.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Homie - Thank you for reaching out about your experience. We are very sorry to hear about this issue with your air conditioner but glad to hear the problem has been resolved. Should you have any questions or concerns in the future, please do no hesitate to reach out. - JB GE_Appliances

  • Rated 1 out of 5 stars

    Terrible Cooling & Terrible Best Buy Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this a/c zero stars. The room this unit is in is less than 100 sq. ft, which is under the advertised 250 sq.ft. It does an absolutely terrible job at cooling this room on 90+ degree days (which is exactly what I purchased it for -_- ). So I paid over $400 for this crap appliance, plus the 2-year geek squad protection plan at checkout, as I was told it would protect the purchase after the 30 day warranty. NOW THEY WON'T ALLOW AN EXCHANGE OR RETURN, despite the protection plan....really, Best Buy?! Word of advice: DON'T WASTE YOUR MONEY!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello nk0812, thank you for your review. We are sincerely sorry that your air conditioner is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product glad I purchased and it's getting a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product best for your buck. always shop at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't cool a small room after only 2 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this even deserves 2 stars. I bought this to cool a very small room I use as my office. I have only had 2 years and it can't even cool the room in the afternoons. It's pretty miserable actually...and thats with a ceiling fan also. Of course GE only offers a 1 year warranty, so I am out of luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the water doesn't need emptying all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all that i was looking for in a air conditioner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and keeps the air the perfect temperature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s aight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but does the job. Takes a while to cool down a small room. Only goes down to 64 degrees.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Window kit

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had returned this when I bought it last year. It does lower the temperature in our 200 sq’ room but it’s certainly not cool in the room and runs constantly. Window kit requires tape to seal effectively

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're very sorry to hear your air conditioner hasn't been cooling well. With the rising temperatures, we can only imagine how this would be a headache for you. For the best help, we recommend the following tips: 1) Make sure the air conditioner is properly sized for the room. 2) Check to make sure nothing is blocking the front of the air conditioner. When the unit is blocked by curtains, blinds, or furniture, the air flow is restricted and cooling performance will be affected. 3) Consider the temperature of the room when the air conditioner was first turned on. If the room was very hot it will take longer to cool the room. 4) Check the thermostat setting. The highest setting will provide maximum cooling. We’ll also be sure to share your comments with our team for further consideration. We hope these tips are useful and we're wishing you the best. - Guy@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price but stop cooling after a year and a half

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get very cold but does the job . For the price not worth it

    No, I would not recommend this to a friend