Customer Ratings & Reviews
- Model:
- APCA09YZBW
- SKU:
- 6390685
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the cooling power, installation process, portability, remote control, size, and price of the 250 Sq. Ft. Portable Air Conditioner. Many customers appreciate that it cools down the room as expected and has been working well for years. The air conditioner is also considered easy to install, portable, and comes with a convenient remote control. Customers also find the size and price to be reasonable. However, some customers have concerns about the noise level, hose, window kit, and weight of the air conditioner. Some find that it makes a lot of noise, while others complain about the hose unscrewing and the cheap window kit. Additionally, some customers mention that the air conditioner is quite heavy.
This summary was generated by AI based on customer reviews.
GE should redesign vent send to customers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculously stupid window vent design impossible to get good seal Seen videos of different brands with better design Not exactly portable because you have to seal window with insulation and tape Compare brands in store inspecting window vents
No, I would not recommend this to a friendGOOD ENOUGH FOR WHAT IT WAS PURCHASED FOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PRODUCT = O.K. THIS IS ALL I HAVE TO SAY AUOT IT. PRODUCT IS JUST O.K.
I would recommend this to a friendMeh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air conditioner has a built in eco setting that shuts it down when it thinks it has reached the cooling setting. I like for the fan to continue to run until the next compressor cycle. I returned it and bought the Insignia which I prefer better.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We're sorry to hear of your dissatisfaction with your A/C and we do apologize for your inconvenience. As we always work to improve our products, we'll be sure to share your feedback with our engineering team. All the best! -Mikayla@GEA
- Cons mentioned:Noise level
Does not cool tiny room and EXTREMELY loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not cool room even after hours of usage. It's so loud it's impossible to sleep near it.
No, I would not recommend this to a friend I think we got a dud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ac unit is rated for 250 sq ft and our bedroom is about 200 sq ft. We closed the door, put a towel at the bottom of the door to keep in the cool air and made sure the window was sealed tight. The unit barely cooled off our bedroom, it helped a bit but honestly not by much. The biggest issue we had is that it made our room stink! It smelt like farty sewage. It was unbreathable! Returned it immediately.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jess - Thank you for reaching out about this air conditioner. We are terribly sorry to hear about the issues you had with this model and hope you choose GE again, soon. To help with the issues you described in the future, we recommend making sure the air conditioner is properly exhausted with the hose to the outside. Also, the blinds or curtains should be drawn to prevent the sun from warming the room. Please let us know if you have any more questions. - JB
GE Portable Air Conditioner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usage on electric is high, my electric bill was higher using product. GE- 250Sq.Ft didn't meet my expectations. Didn't supply enough cooling in smaller room.
No, I would not recommend this to a friendToo noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as I needed something to help cool down my sun room. It kept on popping up with a discounted price. Arrived fast, I did turn it on and tested it, and it did not seem that noisy. After a few weeks installed it and just now that I am really having to use it, I can hear how noisy it is. You can't even have a conversation on the phone while in the same room.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with the noise level of your new air conditioner. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. Have you tried a lower fan speed? Additionally, since this unit is a portable air conditioner, the compressor will be located inside your home which can also lead to more noise than anticipated compared to window air conditioning units. The noise level produced by this unit is comparable to similar models that are currently available. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Very noisy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also frustrated as I returned this item only a few days past your 15 day policy (which I was not told about), due to hand surgery, and now am stuck with a credit note. Tried calling customer service and after waiting 45 minutes, the customer service representative dropped the call.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Libby - We are very sorry to hear about the trouble with your air conditioner. This is not something we would expect to hear and are always happy to help. If you continue to have issues, please reach out to your local Best Buy or call our GEA customer service at 1-800-386-1215. Thanks. - JB
GE TRASH/JUNK !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this air conditioner for less than 1 year, have not used it (maybe 4 -6 times) last summer. It has already stopped working. It will not get cold, only warm air. This is the second GE product that failed me. NO MORE GE FOR ME! I'm very angry at the lack of support I received from GE customer service. I don't want anything with GEs name on it to come inside my home ever!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! This is so awful to hear about. We're terribly sorry about your air conditioner and that you did not get the support you needed. Please reach out to us on social media and we'll be happy to help you out. Keep in touch. Mike@GEA
- Cons mentioned:Hose
Poorly designed attachments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The window fitting is poorly made and the hose constantly pops out
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kelsey - Thank you for reaching out about your air conditioner. We apologize for the frustration this has caused and would be happy to help. Please email us at [email protected] and mention this review. Thanks. - JB
Horrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You could have it set up for a couple of days and the tube will fall out randomly. The tube is flimsy and impossible to attach. Don’t get this
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vent hose connection was sub=par and forced unit to sitt in the middle of the room due to bend radius restriction
No, I would not recommend this to a friendSave your $$
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed in this. I’ve had this a little over a year and it quit blowing out cold air for two months now. What a waste of money! It’s such a reputable brand that I thought I’d be safe getting it. Wish I knew if I could get a replacement.
No, I would not recommend this to a friendHORRIBLE. This is not PORTABLE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How is it portable if you have to attach it by a 3 foot hose to the window??!!!! And it does not make the room cool. Only the 5 foot space around it. HUGE waste of time and money. Not easy to install. If you really get down to it a window air conditioner is also portable because you can move it from window to window
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out. We are very sorry to hear about your disappointment in this air conditioner. Unfortunately, in order to cool air, hot air must be exhausted in the process, requiring the unit to attach to a window. Please let us know if you have any questions as we are always happy to help. - JB
Don't recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool fast enough to keep room cool, returned after couple of days.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Will, thank you for your review. We’re sorry to hear your air conditioner was not operating properly. We sincerely hope we will have the opportunity to earn your business back in the future. If you would like to speak with us about our current lineup of products, please don’t hesitate to do so via the “Contact Us” link on our website. -Chris@GEA
The fan compressed went out in less then 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this thing! Ice had it 30days & already the fan compressor went out completely! I live in Chicago where it’s been 92 degrees outside! I am completely unsatisfied I want a refund
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JaszinoB - We are very sorry to hear about the trouble you have had with your air conditioner. We would be happy to help you troubleshoot the issue if you call 1-800-626-2000. To take advantage of the warranty, please call 1-800-386-1215. It is always our pleasure to help. - JB
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is garbage. It was great for about two weeks, and now after a month the compressor barely has an effect. I’ve checked the filters, the water parts, everything I can check without taking it apart, and it’s just worthless.
No, I would not recommend this to a friendStopped cooling in less then 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine first year. Ive had it for less then two year and last week it just stopped cooling. Just blow air. Check and cleaned filter, check no water build up and still not cooling
No, I would not recommend this to a friendI returned this one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it in a 200 sq ft room and it worked for less than 24 hours. That’s why it was returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Grace - Thank you so much for letting us know. We are very sorry to hear the air conditioner did not work properly. Hopefully we can help you in the future. Feel free to reach out. - JB
I was very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually ended up returning this item, it didn’t cool the room as I expected. Wasn’t as powerful Ended up getting a window unit; not GE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Fefe - We hate to hear about the trouble you had with this portable air conditioner. This is an excellent model so we are surprised to hear about your difficulty. Please feel free to reach out should you have any questions or concerns in the future as we are always happy to help troubleshoot and give advice. Thanks. - JB