Customer Ratings & Reviews
- Model:
- APCA09YZBW
- |
- SKU:
- 6390685
Customer reviews
Rating 4.2 out of 5 stars with 499 reviews
(499 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the cooling power, installation process, portability, remote control, size, and price of the 250 Sq. Ft. Portable Air Conditioner. Many customers appreciate that it cools down the room as expected and has been working well for years. The air conditioner is also considered easy to install, portable, and comes with a convenient remote control. Customers also find the size and price to be reasonable. However, some customers have concerns about the noise level, hose, window kit, and weight of the air conditioner. Some find that it makes a lot of noise, while others complain about the hose unscrewing and the cheap window kit. Additionally, some customers mention that the air conditioner is quite heavy.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Air conditioning
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do much, you have to stand right in front of it to actually feel it. If you read the fine print it says that it doesn’t work if it’s over 95 outside…
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air conditionera dose not cooling anymore afte year Bought may 18 2021 ,I used it one Summer season
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally stop cooling, with clean filter and clog
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 years ago, overall I used it for less than 60 days and it stops cooling this season...
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage…. This unit can’t cool the space it claims, not even close. If it gets past 90 I can’t tell I have it on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The exhaust vent does not stay in the opening in the window covering. Had to tape it to keep it on.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nana - Thank you so much for providing feedback on your air conditioner. We will be happy to share this with our product engineers. The exhaust hose should slide into the window panel so that it locks in. If you continue to have issues, please email us at [email protected] and mention this review. Thanks! - JB
Rated 1 out of 5 stars
I returned it was not as advertized
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. In the original listing it stated that it was for a 300 square foot room. When I received it it was for a 250 square ft room.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jim1958 - Thank you for reaching out about this awesome air conditioner. We are sorry to hear it was not what you were looking for. We offer a variety of models of different strengths. They will cool a recommended range of square footage such as this one that cools a room about 200 to 300 square feet. Please let us know if you have any more questions. - JB
Rated 1 out of 5 stars
ED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ac has not power at all to blow air , even near to the unit to realize is going to be waist is time and money
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive and does not cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a small room, this did not cool the room and was not cheap to say.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Miskitu38, thank you for your review. We are sincerely sorry that your air conditioner is not cooling your room properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 1 out of 5 stars
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this because it failed in two days. Too bad
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello DrMikey - We are very sorry to hear about the problem with your air conditioner. This is absolutely not something we would expect to hear but we're glad you were able to resolve this. We hope we have the opportunity to work with you in the future. - JB
Rated 1 out of 5 stars
air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they was too much for something that does live up to it's expections
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Works amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Has lasted a very long time. Worth the buy
I would recommend this to a friend Rated 5 out of 5 stars
Air conditioning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner is excellent, I’ve been using almost 4 year and I haven’t had any issues with it and I use it every single night.
I would recommend this to a friend- Pros mentioned:CoolingCons mentioned:Noise level
Rated 5 out of 5 stars
Overall, Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistent with reviews, great product, like all portable AC units, insulating the exhaust tube helps with cooling room and minimizing heat from exhaust working against cooling.
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ac for my room, bought this back in 2020 and haven’t had any issues
I would recommend this to a friendRated 5 out of 5 stars
Excellent Little AC Unit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a little portable AC unit (about 50 lbs) so I didn't expect it to cool my entire home or even my entire living room (I have very vaulted ceilings that are hard to cool). I was looking for something like "personal cooling machine" that would keep the area where I am relaxing nice and cold - and that's what this does! I position it near me in the living room and I can sit comfortably with an icy breeze blowing on me. Also, it's quieter (and sleeker!) than all other portable AC units I've seen or used, making it perfect to use in the bedroom at night. This a great value for a powerful little AC unit that will keep you cool as long as you are situated near it, but may not cool your entire room or home. I personally love it!
I would recommend this to a friendRated 1 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this product for approximately a month and half and I was very happy with it. I used it sparingly, only on very hot days, and it worked great, cooling down the small room I had it in. Out of the blue on a day when its 97 degrees, it stopped working. The fan still works and at times it sounds like the ac is working (different sound from just the fan and hot air is being expelled out of the window its connected to), but no cold air is coming out (only uncooled air comes out as if the fan mode were on). I cleaned the filters, although there was nothing in them, and went through the trouble shooting checklist, but nothing makes the ac work. From what I've read, it seems like the compressor no longer works. There was no warning, just all of a sudden it didn't emit cool air. This is extremely disappointing, and I would like to know how to get my money back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Danika, thank you for your review. We are sincerely sorry that your air conditioner has stopped operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 1 out of 5 stars
DON'T BUY! DEFECTIVE UNIT.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this unit! I bought this unit for my bed room (normal bed room size not a master) due to Miami weather. Within 2 weeks to the day of buying it, the machine stopped blowing cool air. Thank god for the insurance I purchased I was able to get a replacement and decided just in case to add insurance again. Here we go again 3 months later same thing happens, Now i have to go back in and get a different unit because this model is clearly defective. Complete waste of time and money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi NatashaB, thanks so much for your review. We're sorry to hear about your unit not cooling as well as it should, we can understand how this would be frustrating for you. You're also able to take a look at an article on our website titled "AIR CONDITIONER NOT COOLING WELL" should you have issues in the future. We hope that your new unit is working well. All the best. -Michael@GEA
Rated 1 out of 5 stars
This is a horribly designed product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this one! The hose doesn't really attach. There are screw holes in one piece but not in the other. Then, if your window is a certain size range, the two pieces don't allow you to securely install it in the window and attach the adapter. We have the Honeywell in another room and it sooooooo much better.
No, I would not recommend this to a friendRated 2 out of 5 stars
It makes the house smell like kerosene!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cools well BUT it throws off a strong odor of kerosene!
No, I would not recommend this to a friend




