Customer Ratings & Reviews
- Model:
- JK3800DHWW
- SKU:
- 9180203
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's excellent microwave functionality, ease of use, and overall performance. Many appreciate its compact size, improved design, and quiet operation, noting efficient installation. However, some customers have found the oven's preheat time to be lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great product from a great place
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was EXACTLY what we needed! The salesman was wonderful! He communicated with me throughout the purchase until delivery was made. This product is amazing. The pie was very reasonable. Best Buy was truly amazing. Not a single complaint here!
I would recommend this to a friend Awesome service from Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Product looks well, operates well.
I would recommend this to a friendvery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is my need, the wife loves the oven. Still getting to know the timer and all of the functions.
I would recommend this to a friendNice & makes my kitchen look brighter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love it! I like that the microwave door opens down & easy to clean!
I would recommend this to a friendcontrols a little confusing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controls a little confusing to use. Directions advise self-cleaning has several restrictions. basically have to clean oven oil and spills before turning on to avoid fire.
I would recommend this to a friend- Pros mentioned:Microwave
Best in class
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven. Best part of this oven is it’s used daily for meal. Whether is the microwave to reheat a meal or make a bag of popcorn. Or a Turkey made with the oven below.
I would recommend this to a friend Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave door opening (vertical ) not convenience to access the microwave.After finish heating the food doesn’t sound alarm.
No, I would not recommend this to a friendNice oven/microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first one came in and the oven didn't work so I exchanged it for a new one. So far no problems
I would recommend this to a friendIt is a very good combo microwave plus oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave instructions to operate are not very user friendly.
I would recommend this to a friendGreat Fit... Great Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met and Exceeded expectations ... Service install 1st Class. Product fit and features Great
I would recommend this to a friendDo not SELF CLEAN
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, 8 months after purchase, one run of the self clean mode and the oven no longer works. Working on finding an authorized repair was on us, directly through GE. So far, looking at 3 months out for a technician.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you've had this issue with your oven after the Self-Clean cycle. If you are still having these issues, please reach out to us on GE Appliances social media and include a copy of this review, your model and serial number, address, email and phone number.
Great micro/oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this oven. It reheats so.fast. I love the stylish look.
I would recommend this to a friend- Pros mentioned:Overall performance
great oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It was a hazzle getting a time for the technician to install the over/microwave.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rich & Arlene
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the quality and appearance of our new wall oven. Initially thought the controls would be confusing, but found this not to be the case. It is quite intuitive.
I would recommend this to a friend Love the appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. Lots of compliments from friends.
I would recommend this to a friendOne month after paid delivery/install, not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in our rental home on June 24. It is now August 2. The unit has never worked. Repair visits scheduled and cancelled by Best Buy twice. Finally a guy came out today and diagnosed as a “faulty motherboard.” Now over a month, says no longer returnable. I had decided to have the wall oven/microwave unit delivered and installed at the start, thinking it would be done right. Absolutely not the case. Think twice and shop hard before considering buying the Best Buy hustle talk. Their service and integrity is unfortunately abysmal.
No, I would not recommend this to a friend- Pros mentioned:Microwave
Oven/Microwave Combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave and oven combo. The microwave is huge. The oven does run hotter than our previous oven, so time adjustments must be made for recipes.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this new oven-microwave combo.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the whole experience from purchase to having a home installation advisor to the actual installation. I just love my new oven-microwave combo.
I would recommend this to a friend Best Buy and GE sold me junk!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is actually for Best Buy and GE directly. We purchased this unit in September and upon initial inspection we realized that the handle was slightly dented but wasn't broken. My Husband and I decided to install the unit simply because we needed an oven. I reported it to best buy and they finger pointed to GE. I contacted GE and they sent a third party out to inspect the unit back in September. Here we are, the week of Thanksgiving and it still isn't repaired. We received a call from the third party and they informed us that GE will not cover and it would cost around $500 to replace the handle. Best Buy and their vendors absolutely let us down. I suppose I will need to buy a new handle for my $3,000.00 oven.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JMckinnis, thank you for your review. We are very sorry that your microwave stopped performing properly, especially during a holiday. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Too small oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no measuring done by Best Buy. The wall oven did not fit the available space.
No, I would not recommend this to a friend