Customer Ratings & Reviews
- Model:
- GFP1528PWGN
- SKU:
- 6598556
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the product's ample storage, convenient height, and improved ergonomics, which contribute to the overall ease of use of their appliances. However, some users have experienced challenges with installation, noted issues with noise, and occasionally received products with missing parts.
This summary was generated by AI based on customer reviews.
Leaked from day one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer leaked from day one. Waited 2 weeks for service and then had to wait for part. Part did not arrive when promised. Therefore it still hasn't been fixed. Water drips fast out of door when you open it. Continually fills drum after washers. Soaks clothes. I have to quickly take them out and put them in the dryer as soon as the wash is done. Otherwise you have to rinse every spin again. The softener doesn't always drain into the wash so therefore there's no softener. And the automatic soap dispenser doesn't always dispense soap. Making you have to rewash the loads all over again manually.
No, I would not recommend this to a friendEndless Delays
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was postponed 5 or 6 times (lost count) and eventually arrived 5 months after we paid for the items. How does BB take money for items they are incapable of delivering?
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry to hear the delivery of your new pedestal has been delayed so many times. The pandemic put a lot of stress on our business causing availability issues and delays, but this doesn’t make your situation any less aggravating. We can only imagine how exhausting this would be for you, so we apologize for any inconveniences as well. In addition, we suggest keeping in touch with the Best Buy you purchased this from for the most up-to-date information. We appreciate your patience and we're wishing you the best. - Guy@GEA
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer pedestal is very nice and spacious. Love it!
I would recommend this to a friendAlways same issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestal drawer front scratch and still not replaced.
I would recommend this to a friend- Pros mentioned:Overall performance
Too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pedestal costs a lot to have minimal function. It does give the machine a nice finish touch as far as appearance.
I would recommend this to a friend Poor shipping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it and the product was dented. I informed BB and they said they would send another one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your laundry pedestal was dented, but are glad that you were able to have another one sent to you. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
- Pros mentioned:Storage
Defective pedestal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal is nice and spacious however I recieved one with a defective leg. My washer shakes. Best Buy's service has gone down tremendously. I had also recieved to prior bad orders, the wrong washer and then a damaged washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Loyalcustomer, thank you for your review. We are sincerely sorry that your pedestal has a defective leg. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Waiting delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to evaluate. The Pedestal will not be delivered until May 1, 2021.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We are sorry you had to wait for the delivery and apologize for the inconvenience. Thanks for choosing GE Appliances! Olga@GEA
Nope
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were returned they did not fit the machine right. The machine was nit stable on these we were not satisfied.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kandy788 - We are sorry this pedestal did not work well with your laundry appliance. These are model specific and will only work properly with specific model units. If you reach out to us on our Contact Us page with your model number, we will be happy to find the correct pedestal for you. Thanks so much. - John@GEAppliances
Horrible experience with washer pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible. It didn’t come with an installation kit or feet. We had to put off installation as we had to spend an additional $120 for those parts.
No, I would not recommend this to a friend- Pros mentioned:Height
Tall and Spacious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are much taller than our last set. They don’t slide as smoothly as the other set.
I would recommend this to a friend Pedestal was too high
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were told this was 12" high but was actually 16", after calling Best Buy store for 2 days and nobody would answer the phone, I finally went in to cancel this pedestal.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Sjones3 - Thanks so much for the review. We're sorry to hear of the miscommunication with the height of your pedestal. This certainly isn't the owner experience we would want for you and we do apologize for any inconvenience. Feel free to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again for the feedback! -Mikayla@GEA
worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still don't have them yet after at least 5 different confirmed delivery times, Next time is July 20 something,
No, I would not recommend this to a friend- Pros mentioned:Height, Storage
Perfect buy !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for 2 reasons. 1 storg, It helps alot with putting my detergent in a storge area near the washer. 2nd reason is because it helps with height. The washer is now more comfortable when i need to put clothing in and out.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi – thanks for sharing your positive experience with our laundry pedestal! We’re delighted to hear that it has provided both storage convenience and improved accessibility for your washer. Thanks for choosing GE Appliances for your home and feel free to reach out anytime if there is anything we can assist with in the future. All the best! Lauren@GEAppliances
Didn't recieve pedistal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in September and still haven't recieved the pedistal for washer.
No, I would not recommend this to a friend- Pros mentioned:Height, Storage
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works awesome with my GE washer/dryer combo. All of my laundry necessities fit nicely inside. The drawers are wide and deep.
I would recommend this to a friend - Pros mentioned:Height, Storage
Pedestal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a great purchase. It put my washer and dryer to the perfect height and the drawer makes for great storage
I would recommend this to a friend - Pros mentioned:Height
Loving these!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolute game changer! I have long legs and reaching over to do laundry wasn't doing my back or knees any favors. Now laundry is a pain free breeze. They match my machines perfectly and the height is still low enough I can easily reach things on top of the machines as well. Best money I have spent in a long time!
I would recommend this to a friend - Pros mentioned:Ease of use, Height, Storage
Easy transfer of clothes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestals are great addition to laundry room. Well made; elevates washer and dryer to perfect height so I don't have to bend over to get clothes out of washer. Allows for easiest movement of clothes from washer to dryer. Great storage; drawer dividers very useful. Certainly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Easy to install!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Useful storage space. Easy to install.
I would recommend this to a friend