Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 350 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center's compact size and large capacity, finding it efficient and easy to use. Many praise its cleaning performance and space-saving design. However, some customers note that the unit can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 350 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size for our space.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to downsize from two large machines to one double-decker, but had trouble finding what we wanted. Best Buy had one with the size and features we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great unit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small space. It gets job done!! I recommend for small closets, etc. Check you measurements before purchasing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer/dryer combo. The team that did the installation were amazing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great space saving GE washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this stacked top load GE washer/dryer unit. It has a large capacity in both units and saves space in my garage. It cleans great and the dryer is very efficient. I highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent ***

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent easy to use and install I did my self yayyy! De finely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacemaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great solution for a small space and actually fits a pretty big load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal found at the outlet. Daniel was a great help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy stackable washer & gas dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine but the Dryer takes longer than usual, other than that not too bad. Also I was told I would receive a gift certificate digital. They lied to me & my wife. Disappointed with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Works Great , Installers were Amazing, Very Quick , Knowledgeable and On Time

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Great solution for a small laundry space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Clothes come out very clean. Ideal for a couple or small family.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    W/D tower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower is great for a small space, but it is quite noisy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for being part of the GE Appliances family. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good option for my performance and design needs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my needs this is a perfect option for small to medium size loads. I especially like having a top loader (no mildew build up from being closed like my previous front loader) but small enough to fit in my designated area.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Space saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice space saver , plenty of wash/dry options and has an agitator which I prefer .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    mind of it's owm

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the space Clothes get clean I would like more control of the cycle I was able to soak clothes overnight with my old machine but the computer drains the water out after a certain amount of time goes by Not good for bulky items Load has to be rearranged or spin cycle walks the machines across the room Washer and dryer are both pretty noisy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer/washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and not complicated at all. It give small laundry room more space a availability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer didn’t work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a few months ago (march) and it flooded our house during its first use. Best Buy found it was not worth fixing. Since its within the first year the responsibility falls on GE, that stated they dont have it on stock!!!! Ok that’s it, not on stock so no alternatives, no loaners, no comparable products, no possible date , NOTHING! NADA! Just wait. Who knows how long this will take. We even purchased and extended warranty. Which apparently doesnt help. This is unacceptable, we have been Best Buy and GE customers for years and the lack of care, nonchalant, bas service, indiferent way that the employees from BOTH companies display is just terrible. We are both older customers that need this equipment yet nobody cares. In this case is not even the product, is the lack of customer service displayed by both Best Buy and GE. They are very eager to sell, but when you need them they are no where to be found. This equipment was purchased at the Best Buy Store at Plaza Las Americas, San Juan, Puerto Rico! Just terrible!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re sorry to hear about the trouble you’ve experienced and appreciate your longtime loyalty to our brand. Please reach out to GE Consumer and Industrial Puerto Rico at 787-757-2400 so they can assist you directly and work toward a swift resolution. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer/Gas Dryer Combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Replaces 18 year old Frigidaire. Good quality appliance and easy to use. Very quiet. Wash and dry times excellent. Would recommend and purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality washer dryer unit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit fits the bill for our needs and the small space in our condo unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stackable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable washer/dryer was a good option because of very limited space. The washing cycle is a bit noisy. Retrieving the laundry from the washer is a bit tricky because of the limited opening .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Size perfect for tight spaces

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a second home. Used a couple of times and was pleased with the results. The tub is much bigger than I expected and I like that it has an agitator. The dryer is huge too. Frankly I'm tired of the front loaders so I am pleased overall with the product.

    I would recommend this to a friend
Sponsored