Customer Ratings & Reviews

Didnt cool the room as much as I would have hoped.

Do not buy this unit. I’ve been running it for two evenings now in approximately 85deg. temps in a 200 sf room. It’s set to cool - fan speed high and it blows warm air. The ceiling fan works better.

The AC was great at first and now a month later after the return policy is over, the noise has been just unbearable. It did not have this problem when we first got it. We can not get a decent sleep with the rattling noise it makes.

It didn't work. I got it, unpacked it and it wouldnt work from the get go. Kept giving me the FL code saying the internal tank was full. There was absolutely nothing in it. I called GE and they told me to take it back to Best Buy.

It’s definitely louder than my previous window air conditioner but does cool the room nicely. Beware of your window width. I have standard 28” window and needed to cut the supplied extension by 4 inches to fit. Disappointed that the nozzle that fits in the window does not include a screen as my older model portable did. Kudos to Best Buy for fast and timely delivery.

My review is based on the description of the product. I bought it because it’s described to heat and cool. However, when I got it I only opened it to read the manual and as I was reading I realized it only cooled.

Easy to set up and keeps the room cool . Takes up little space.

3 days after the return period and the unit is defective. Best buy refuses to help me and the unit itself is very heavy now I have to work with GE and they're of no help either.

owned since may for a small in home office. worked great for a few months and now does not cool at all. checked filters and everything. just not cooling. waste of money

The air conditioner no longer pumps out cold air and we’ve only had it for 14 months and minimal use (dozen times).

Only worked when i first bought it tried to use it this year and got no where only the fan which did not cool the room at all.

Like many people trying to cope with rising costs of living, we were adjusting our whole-house thermostat a bit higher to save on our AC cooling bill, but we still wanted our master bedroom to be comfortable in the early evenings after baking all day in the hot AL sun. Window units aren't allowed in our neighborhood per HOA rules, so that left us with the prospect of an indoor/portable unit. This GE actually fit the bill nicely and it does a good job of cooling at a relatively low noise level, but you definitely need to know what you're getting ahead of time. First off, this unit is pretty big and heavy. Yes--there are casters on the bottom to aid in movement, but it still clocks in at over 60 pounds of pure dead weight; maneuvering it from the garage where the delivery truck left it, then up a few steps and into the house, proved to be a bit of a challenge without a second set of strong arms at the ready. The unit itself is a bit larger than a oversized kitchen garbage can, but the manual also advises that you need at least 2.5 feet of clear space beside the unit (walls or furniture) and at least 20" behind for optimal airflow and cooling performance. These clearance requirements, coupled with the substantial size of the unit, meant we had to make some unplanned furniture changes near the only bedroom window we had to accommodate installation. Second, you must install the window kit...like a mobile home, yes, you can move the unit around, but to actually USE it, it has to be installed in a [semi] permanent location. You are limited to the length of the relatively stiff vent hose provided--you cannot use a dryer-style extension or low-profile kit to move the AC into a more distant corner, and the stiffness of the hose means you're going to be hard-pressed to get the unit closer to the wall than the 20" of clearance specified in the manual. The vent opening on the center window panel is crimped down to a smaller, stadium-shaped opening, as opposed to the larger diameter of the circular main hose, but the opening itself is not screened in, so if your window doesn't already have a screen installed, you might have to contend with some bugs or critters trying to get into the hose assembly. The main window panel will fit a 20" wide opening; two locking, add-on side panels will allow you to install the window kit in an opening up to 46" wide. While researching this unit, I read a few complaints where the side panels did not properly fit the customer's window opening because the kit was too narrow if one panel was installed and fully extended, but was too wide if both panels were installed and set at minimum extension. Fortunately we didn't have that problem during our installation; but so long as you are prepared to score and cut one of the plastic panels for an optimum fit, you should be able to fit the window kit anywhere in the range specified by the manual. Note that with the side panels installed, the window kit does look a bit "flimsy" and will leave some small gaps next to the window pane/frame--we had to add a bit of foam insulation tape (none is provided) to get a solid and reassuring seal. Finally, the unit DOES need to drain condensed water like any window shaker would. There is a "continuous drainage hole" at the rear of the unit near the large exhaust vent--the manual tells you it's there, but offers no instructions or accessories/tubing regarding its use. I could be wrong, but I assume it would be possible to MacGyver in a drainage hose of some kind assuming you had a place for the condensation to empty (like a floor drain)...but the window kit has no hole or accommodations for any type of hose assembly. Mere mortals will use the lower drainage hole...this is what the manual describes, and here's where it gets tricky again. If you are using the unit in dehumidifier mode, or it's simply been running for a long time, the display panel will eventually light up "FL" and you know the internal water tank is full. To empty the tank, you have to slide a VERY shallow pan under the unit, reach around to the back, unscrew the cap, pull out the rubber plug, and let the water empty into the pan. Thankfully, the drainage plug is closer to one of the corners than directly in the middle, but it's still in the back and pretty much at ground level (just an inch or so off the floor--we had to use a baking sheet because we couldn't fit the lip of any other pan beneath the drain plug), so reaching the assembly may require some yoga or gymnastics moves, especially depending on the layout of your room or the type of furniture you might have nearby. Don't let all of this lead you to think there isn't anything here of value...I simply wish we had known about some of these usability and installation details before we started. Once the AC was installed, it did its job well and is pretty much what you would expect of a simple, mid-priced AC unit. The remote control (which can stow away at the back of the unit itself) duplicates the functions of the touch panel and allows you to toggle power, fan speed (3 of them), mode of operation (fan, AC, dehumidifier), set the temperature (the unit can be set down to 64 or as high as 86), set a timer (1-24 hours), and adjust the vertical louvers to a single position or to constant vertical swing. The unit is actually very quiet in operation, especially on lower fan settings, and only got a little intrusive--as any AC unit would--if it was working hard to cool our room while the rest of the house and the outside was particularly warm and humid. There are two removable air filters at the rear of the unit, a larger top filter and a narrow rear filter, both of which can be washed or vacuum-cleaned with little effort; note that the recommended cleaning interval is every 2 weeks or so if the unit is in constant use. But as for cooling performance, we are definitely pleased with the results--we can keep our house thermostat set at 75 or even 76 and our bedroom is still a comfortable 68-69 degrees. We do recommend a ceiling fan in the same room to keep the air circulating though--like pretty much any portable or window-installed AC unit, the GE cuts off operation entirely once it reaches the programmed temperature and restarts only when the unit reads a temperature increase. Fortunately, you DO have the remote handy if you want the option of having the GE running in fan mode after the AC has done its job. All in all, this is a solid choice for an indoor AC if you know what you're getting into ahead of time.

This unit cools very well. It is fairly simple to install the outside vent. It seems to be much louder than a traditional window unit! That is the only negative thing I would say..

Stopped cooling after 2 months. GE customer service was awful. No showed on my repair visit.

Has not even been a year. And the fan down in it that controls the unit ms cool air flow. Does not work.

Legit garbage. 400 dollars down the drain and no help from GE. please do not buy this piece of garbage.

Worked great for the first summer. Took it out this week and it runs but does not cool the room.

The equipment turn off and need to be power on manually. The worse investment we have madras a family of 4…

Bought it May 4th, 2021, used it for one summer and as of July, 2022 its dead.

Less then 100 SQ ft rv and it can keep it cool. Do not buy.