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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 623 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Top Load Washer's cleaning performance, ease of use, and large capacity, frequently praising its ability to handle large loads and clean clothes effectively. Many appreciate the inclusion of an agitator and find the price reasonable. However, some customers note that the washer can be noisy and may occasionally become unbalanced during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 623 reviews
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect from the store personnel to the delivery. After setup and run for the test find it working to my expectations. Thank you Best Buy for your service.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    VERY LOUD!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had GE Washers all of my life and this is the worst. I read the reviews and they said if was loud but this machine is very, very loud! Sounded like a saw or a loud grinding sound and then it left fabric softener in the bottom of the machine getting all over my clothes. Sent it back and got a LG and I am very happy with that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family washer. Gets the cloths smelling clean with just enough detergent. Easy to use machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for few months now works great really have no complaints. Its not noisy at all and agitates cloths really good

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear your washer has been working great for you! It's always nice to know when an appliance delivers solid performance and runs quietly too. Thanks for sharing your experience and for choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, I like the agitator because lives the clothes very clean !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer & dryer purchase and so far i have had no issues. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    waher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been having a normal use of it and all of a asudden this happen after a cycle dont k ow what to do. about to try and get a hold of support to fix the issue ( the cone part poped out) trying to add a picture but it will not let me.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear a part on the washer was somehow removed. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide a copy of this review, a photo of the part that was removed, and the model and serial numbers for your washer. We hope to talk more soon. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Perfect size for a single person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this!! It’s perfect! If you are looking for” a sign” this is it! You won’t be mad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this afew months ago……very satisfied. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matching washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it a month, but so far it works great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that your units are working great! Thanks for trusting the GE Appliances brand! -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Deafening noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So loud that something was definitely defective with the machine. I immediately called to have it replaced. I can’t comment about the quality of the washer because it was defective at delivery. Have used GE appliances for all my life and that’s why I purchased this. Best Buy quickly agreed to replace the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very silent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer is awesome not noisy very silent only hear the Music when it’s done. I actually forget that I washed till the music starts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST DECISION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS WASHER!!!!! This is the worst washer I've ever used/purchased. I have had this washer for exactly 25 days and it has a significant amount of rust in the drum and there is condensation under the washer every time it is used. The issue is not my water because I never had this issue with my previous GE washer. I called customer service and was told the rust is a cosmetic issue and their only solution was to replace the drum and "waive the trip charge as a courtesy". There should be no trip charge because I was sold a piece of junk. I told them I wanted to return it and purchase a different GE washer. I was told that was not an option. Save yourself the headache and don't purchase this!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Unsatisfied with GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fill up on setting I have on. Makes tons of noise I wish you would come take it make

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my washer! I never want to go digital again! My son love the sounds it makes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good my wife is happy excellent machine very clean

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to add the extra spin cycle to all loads or the clothes are too wet. Also, each time I use the fabric softener dispenser, there is fabric softener running down the agitator once the load is complete even though I am using the deep rinse as suggested.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks good. However it is not user friendly. The fabric softener dispense does not evenly distribute the softener evenly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Be sure to select the Deep Rinse/Extra Rinse option when using fabric softener. Also, make sure that you're using the amount that's recommended by the manufacturer. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Pros mentioned:
    Capacity, Spin cycle
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Agitated with W.P.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a 5 year old set from WP 3.5 ft size. While this GE is only 1 q.f. more, it does almost twice the size of load. It has a great spin which makes the drying time less. I like how I GET TO CONTROL THE WATER LEVEL. I can now wash my queen size bedding in 1 load. Its cycles make sense and it does not lock me out. It has A nice feature that allows me to pretreat clothes and sprays the water in a nice fan pattern. Now one thing I don't like is its rather finiky about its ballance with mixed loads., at times I have to stop it and re arrange the load. This usually happens when I do my bedding with a heavy blanket with light sheets in one load.. I really should wash seperatly but I jusst stop the washer and re-arrange it.. The agitator is a nice smooth surface on the bottom, compaired a paddel that snagged clothes

    I would recommend this to a friend
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