Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the washer's cleaning performance, ease of use, and large capacity as major benefits. The spin cycle is also appreciated for leaving clothes only slightly damp, and some find the price to be economical. However, some customers have noted concerns about the noise level and reliability, as well as potential balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 709 reviews
  • Rated 2 out of 5 stars

    Bad washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this purchase . Very noisy, doesn’t seem to ever put the correct amount of water in the machine . Just doesn’t do a very good job .

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help you with the sound level of your washer and clarify some information regarding its water level. An unlevel washer or out of balance load will cause the sound level to be louder than normal during operation. We recommend checking that all 4 of the unit's legs are properly leveled. You can find leveling and loading instructions and further information on the sound level in the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.

      If the issue persists after troubleshooting, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.

      Due to regulations set by the Department of Energy, you may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer, and the unit will still provide effective cleaning performance. We recommend ensuring your items are loaded loosely and evenly around the tub and can move freely during the cycle to ensure optimum performance. Additionally, you can select the Deep Fill option for large or heavily soiled loads if extra water is desired. GE_Appliances

  • Rated 4 out of 5 stars

    Can’t complain for a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with my dryer. Good combo got a great deal for it. Washes clothes good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted this time. The adjustment for the amount of water needed is a real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy, quiet and fast. Good quality. I am happy that the price is reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed bag washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer works well. The black background for the settings makes it hard to read in the basement. Delivery and working with Best Buy was a NIGHTMARE!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear your washer is performing well so far. We appreciate your input on the control panel design, and your feedback helps guide future improvements. -- To best address your delivery concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on 6/18/2025, broke on 7/27/2025. Literally didn't even last 6 weeks. Best buy won't allow me to return and GE cannot get me an appointment for someone to even come look at it until August 12th. Terrible

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your new washer stopped working and you had to use your warranty. If you are still having an issue with your washer, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Couldn’t do without it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both washer and dryer are nice! Washer is deep for short people. But nice for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for tight spaces

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits well in our very tight space. Others the lid would have hit the cabinet and this one sets a little lower with lid open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harpal Nandha

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good working and I am very happy this is work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Washer for Rental

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Like the simplicity of knobs, fewer electronics. Purchase and ease of pick-up plus a $50 e-gift card made this online transaction a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my every day needs good product would recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Bought the first one after my Samsung (which was junk) broke 2 weeks later sold my house and immediately went and bought another for next house love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine and good delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected. The delivery people communicated promptly and the delivery itself was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It does a god job of washing myc clthes. Will recommend to anyone needing a new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. I don't have any complaints so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with your washer! We always want to provide a high-quality, durable appliance, and we're confident the washer will work well for you for a long time to come. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Glad I got it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just got it but the machine is doing everything I need it to do. It is a great size and it is not to loud. I am glad I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better the second time around

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first washer I bought. The lid does not lock until after the water has been filled which allows me to add the detergent in before the clothes is added

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer, good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer and the matching dryer in a combo deal. Good value for the money. Plenty of cycles to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and features. Installers did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic washer but we have really enjoyed it! Great product

    I would recommend this to a friend