Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $588.99
The comparable value price is $764.99

Customer reviews

Rating 4.4 out of 5 stars with 705 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Top Load Washer's cleaning performance, ease of use, and large capacity, frequently praising its ability to handle large loads and clean clothes effectively. Many appreciate the inclusion of an agitator and find the price reasonable. However, some customers note that the washer can be noisy and may occasionally become unbalanced during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 705 reviews
  • Rated 5 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a nice upgrade. Washes clothes really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets see

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laundry, i just bought it, but it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works great delivery and set up was good happy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud cycles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very loud. The installer mentioned that it was loud at first. But, it never got better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup from warehouse, bring it home to unload and setup. two loads after running break-in. It wouldn't go through the spin cycle. After talking to Best Buy, I had to call G.E. to set appointment for repair. They didn't have any close appointment's, so Best Buy replaced it, after going through all the hoops. Still worry about this machine, if it's going to do the same thing!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dancing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer took a walk with a medium load. Should have order a non agitator.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call in a repair after the 1st load, due to belt came off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke down in less than a year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last a year the screw that holds the agitator rusted and broke and it can't be removed.terrible design flaw.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We recommend you take advantage of the one year limited warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Retired

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too soon to comment, too soon to comment too soon to comment

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your initial thoughts! We’re confident your washer will continue to meet your needs, and we'd love to hear more about your experience as you use it. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    BB lost my replacement order

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work on first use. Didn't drain or spin. Ordered a replacement but apparently Best Buy lost my replacement order. Been without a properly functioning washer for 3 weeks now waiting for the replacement, but received no text alerts that the replacement would be arriving tomorrow. Logon to their site and see no pending replacement orders. Reach out to their support and they have no record of the replacement order. Their solution: want me to wait yet another 3 weeks for another replacement. All the while ignoring the fact that I have had to pay out of pocket time & money to go to a laundromat instead and now they want me to do that for 3 more weeks and don't even have the courtesy to offer to make this right in way.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Would not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy my older ge washer 15 years old was a better machine worse purchase I ever made in my life. New products will never last as long as older products. Obvius ge has not done qa testing of sound level during actual machine use.Thums down sorry I made purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having problems with unit it’s not easy to use. Have to wash clothes twice to get the soap and softener out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tears Up My Wash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tears up my sheets and towels! Today it tore my nice mattress pad to cottony shreds. I washed it on bulky and loaded per their video instructions. I wash my towels and sheets on the “towels and sheet” setting. It twists them and rips them. Jean, slacks and sleeves get twisted tightly, too. I hate this washer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear this happened and recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Gn

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average price Quality It shakes a little being new, I don't understand why it has the size to hold the king size

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 weeks, the washer did not operate. I called GE and it will take a few weeks to repair as he needed to order the parts.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer not operating. We recommend continuing to work with our service team directly and we're confident they will provide a resolution. GE_Appliances

  • Rated 1 out of 5 stars

    Loud banging during rinse and dpin cycle

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On our third load of clothes the washer drum began to slam the inside walls of the washer. So much the washer was moving around the floor. I checked to see if the washing machine was level and it was. I repositioned the clothes multiple times and it still made a slamming sound. The only thing I can think was the washer drum must be out of balance or possibly broken. I processed a return and pick up through the Best Buy App. The person who assisted me on the return and scheduled a home pickup was excellent. Best Buy customer service is always great experience.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for reaching out and sharing your experience. Based on your description, it sounds like the wash load was out of balance. During an out of balance load, the basket will "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. In an out-of-balance load condition, the tub may meet the cabinet of the washer. If the issue continued after checking to ensure it was level and attempting to redistribute the load, we would have suggested having our trained service team check the unit. We hope we can restore your faith in our brand. GE_Appliances

  • Rated 1 out of 5 stars

    Don't buy engery efficient washers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry to say but this washer is not worth a darn. My first load was sweats all the same color didn't come clean at all.Wash these item twice ,still look the same. Then wash kitchen towels let soak and towels didn't come clean. Rewash and still look the same. The old washing machine was the best. Technology sucks. Not happy Thanks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first machine defective never used, second machine used twice and needed an entire new motor. i am beyond dissatisfied and still without a working washing machine!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with your washer. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more from it, too little water in the washing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 lemons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned twice. Ordered a different brand. Softener leaked all over at the end. Had to rewash. Second order cycle would not stop and clothes soaking wet

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer. We hope to restore your faith in our brand in the future. GE_Appliances