Customer Ratings & Reviews
- Model:
- GTW485ASWWB
- SKU:
- 6570096
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 4.5 Cu. Ft. High-Efficiency Top Load Washer's cleaning performance, ease of use, and large capacity, frequently praising its ability to handle large loads and clean clothes effectively. Many appreciate the inclusion of an agitator and find the price reasonable. However, some customers note that the washer can be noisy and may occasionally become unbalanced during the spin cycle.
This summary was generated by AI based on customer reviews.
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...does the job it supposed to..washes it good
I would recommend this to a friendBest Buy is a Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer itself doesn't deserve this review, but Best Buy does. Their third party damaged it on the day it was to be delivered and, because it was an open box, I had to go back and purchase another one. Best Buy didn’t make it easy and I couldn't get a refund on the first purchase before buying a new one. I left without buying anything and I don’t plan to go back. That's how they treat a loyal member.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you had a bad experience with your retailers’ idelivery service and ended up returning your new unit. In regard to your service and experience we would suggest reaching out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. Dianna@GE Appliance
Very noisy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think there are a lot of fake reviews. I had this washer delivered today, it's horrible. The agitator makes a noise every time it moves back and forth. No way can I work in the kitchen while clothes are being cleaned. Nothing like my Maytag that I had to give up. I'm sure I'll get another washer in a few years.
No, I would not recommend this to a friendDo NOT buy from them. HORRIBLE customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars!!! Don't use them. Buy from someone else. They don't honor the times they give you. They showed up an hour earlier than the notification I received that morning for my delivery. The delivery guy's name was Christopher. I initially had no way to contact him. They call, and I left work to meet them, then I get a call from another guy saying they only could wait 15 minutes. I told them I would be there within 15 minutes. I called the guy when I was exiting. He picked up the phone and hung it up without saying anything. Then I texted him. No response. I get home, and they've already left, even though I made my 15 minutes. HORRIBLE customer service. There is no point in them giving you an ETA if it's not accurate. Had to wait until next day for delivery, even though they had "just left."Worst experience I've had with Best Buy. VERY DISAPPOINTED
No, I would not recommend this to a friendClothes come out dirty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out more dirty than when they went in and they aren't that dirty to start with! Have been using this for a few months now. Really disappointed in this machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue and want to help! First off, clean laundry starts with a clean washer. Tide Washing Machine Cleaner's oxygenated formula helps remove odor causing residues that build up on the surface of your washer over time--even from areas you can't see. Use Tide Washing Machine Cleaner once a month to clean and freshen your top-load washer. Tide Washing Machine Cleaner is available locally at grocery and retail stores. Note: We also recommend making sure you are using an HE detergent.