Customer Ratings & Reviews
- Model:
- GTW485ASWWB
- SKU:
- 6570096
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the washer's cleaning performance, ease of use, and large capacity as major benefits. The spin cycle is also appreciated for leaving clothes only slightly damp, and some find the price to be economical. However, some customers have noted concerns about the noise level and reliability, as well as potential balance issues.
This summary was generated by AI based on customer reviews.
general electric
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is more complicated than the one i had the size suppose to be bigger but it does not look like it i donot even know how to clean my washing machine because there is no dial for that
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help out with the settings and share information for cleaning the interior of your washer. To view information about the settings and cycle selections, we recommend checking out pages 7 through 11 in the user manual. This can be viewed by clicking on the "Features" tab, then scrolling down the page on the right until you see a link under the "User Manual" section.
For cleaning the interior, we recommend leaving the lid open after washing to allow the moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent, then rinsing.
Powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this top loading washer. It's simple but cleans everything I throw at it including large comforters.
I would recommend this to a friendgood washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes very well, love the cold Plus setting and the extra rinse setting for my grandmother who lives by fabric softener. the drum is very large for a family washer. So far so good.
I would recommend this to a friendAmazing washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For my first washer it works perfectly and the better part is that it doesnt makes any sound.
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle light stayed on twice after finishing load. Called GE and recommendation: pull electrical plug from outlet, wait for 30 seconds and plug into outlet. Light should not be lit. I hope this situation does not continue with this product. Since GE has a solution they must know about this flaw.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend disconnecting power any time your appliance doesn't function as expected. This forces the electronics to reset much like restarting your cell phone or computer. If you find you're having to do this often for the same issue, we would at that point recommend having service check the unit. We recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed.
- Cons mentioned:Noise level
Washing machine usage experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washing clothes is efficient but noisy. The clothes were washed very clean, but it was too noisy.
I would recommend this to a friend Home delivery accomplished!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new GE pair. The delivery team was quick and efficient. They cleaned up the mess and was gone in just a few minutes.
I would recommend this to a friendwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a washer it works. the rest is just to reach 50 characters
I would recommend this to a friendWasher and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer work good. They are big enough to wash the things I need cleaned
I would recommend this to a friendWasher and Dryer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality...works great very happy with my washer and dryer
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...does the job it supposed to..washes it good
I would recommend this to a friendBest Buy is a Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer itself doesn't deserve this review, but Best Buy does. Their third party damaged it on the day it was to be delivered and, because it was an open box, I had to go back and purchase another one. Best Buy didn’t make it easy and I couldn't get a refund on the first purchase before buying a new one. I left without buying anything and I don’t plan to go back. That's how they treat a loyal member.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you had a bad experience with your retailers’ idelivery service and ended up returning your new unit. In regard to your service and experience we would suggest reaching out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. Dianna@GE Appliance
Very noisy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think there are a lot of fake reviews. I had this washer delivered today, it's horrible. The agitator makes a noise every time it moves back and forth. No way can I work in the kitchen while clothes are being cleaned. Nothing like my Maytag that I had to give up. I'm sure I'll get another washer in a few years.
No, I would not recommend this to a friendDo NOT buy from them. HORRIBLE customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars!!! Don't use them. Buy from someone else. They don't honor the times they give you. They showed up an hour earlier than the notification I received that morning for my delivery. The delivery guy's name was Christopher. I initially had no way to contact him. They call, and I left work to meet them, then I get a call from another guy saying they only could wait 15 minutes. I told them I would be there within 15 minutes. I called the guy when I was exiting. He picked up the phone and hung it up without saying anything. Then I texted him. No response. I get home, and they've already left, even though I made my 15 minutes. HORRIBLE customer service. There is no point in them giving you an ETA if it's not accurate. Had to wait until next day for delivery, even though they had "just left."Worst experience I've had with Best Buy. VERY DISAPPOINTED
No, I would not recommend this to a friendClothes come out dirty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out more dirty than when they went in and they aren't that dirty to start with! Have been using this for a few months now. Really disappointed in this machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue and want to help! First off, clean laundry starts with a clean washer. Tide Washing Machine Cleaner's oxygenated formula helps remove odor causing residues that build up on the surface of your washer over time--even from areas you can't see. Use Tide Washing Machine Cleaner once a month to clean and freshen your top-load washer. Tide Washing Machine Cleaner is available locally at grocery and retail stores. Note: We also recommend making sure you are using an HE detergent.