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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,367 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too loud, noisy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud, returned it! Wish it could have worked! This was the third washer to my house in 2 weeks!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no, we're so sorry that you're running into these noise issues with multiple washers. This would be pretty discouraging and we hate that you've had to experience this. One thing to make sure of is that your washer is even, as an unlevel washer can cause excessive noise. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. You can also check out an article on our website titled, "Top Load Washer - Noises Heard During Agitation," that may come in handy for you. Please reach out to us directly if you need anything moving forward. Best, Kelsey@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Precision Fill feature. A little noisy. Agitator does not twist up clothes like my former washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I like my washer. I do find that it is quicker to go off balance than my previous washer even though I distribute the load evenly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for a rental house.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had good comments from my tenant that this is a very good general-use washer. Works as advertised and has plenty of washing options. I've found Best-Buy delivery to be top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a month now and i like the soak option wish there was a better way to add fabric softener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new washer. It does such a good job. I will only buy a washer with a wringer. This washer is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, not a machine with too many bells and whistles , good quality for the price technician set up quick an easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a workhorse. We tried the units with all the electronic bells and whistles, but they always cause problems. We run this 7 days a week for 18 months already with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washer. My old one was 25 years old and the new one had so many new controls I had to read the instruction book. ;-) Very happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Fast shipping. Competitive pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared pricing with Lowe’s and Home Depot. Price was the about the same with free delivery. Best Buy could guarantee del. in four days compared to to the other two that was 5-7 days. Best Buy delivery person was great. Would definitely use Best Buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. I like that i can control the water level.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but is really noisy. Would maybe go with a different model if I had the choice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good but very noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, but makes a heck of a lot of noise. We even thought it was breaking down. I guess they don't make em like they used to !!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unit failed after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DECLINED SEARS SERVICE ESTIMATE #41454662 GE FRONT LOAD WASHER BASKET ASM $391.92 Total Parts Cost $534.71

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a change from my old washer, it has a deep tub and we like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer I really like it easy to use no babysitting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Whirlpool. Whirlpool never got my clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does a great job with all types of laundry, including furry throw pet blanket (s). No problems, great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and the delivery drivers were wonderful!! Problem was it was week late without contacting me which I found annoying!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looked at many washers and thrilled that I bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching many washers because of certain features I wanted on my washer ended up buying this one and so far has lived up to all my expectations

    I would recommend this to a friend