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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,367 reviews
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has all the features that I wanted with extra large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very well so far, and i always use the extra spin,,to cut back on drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these for our daughter as we have the same ones and she is extremely happy with it. We always find the things we want at Best Buy. You always make the purchase easy and have great employees. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Washes good. Drain good. Has all the options i truly need. Have had it for several months with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was in perfect condition and works very well have had no problems and is really quiet and efficient and the sense fill is great saves water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is the select your own water levels. Most new top loaders auto fill a dont add enough water. Very quite spin cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at Pacific Sales. Love this washer. Its huge! Love that dials are simple/intuitive. Also a fan of precise fill for water, which helps conserve water. In California, definitely a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far a good working unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really wanted a "Whirlpool" washer again, since it has given us about 15 yrs. of reliable service - but as we wanted a little more of a CU, we noticed the GE washer and decided on that one in the hope it will service us as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hugely disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sad to say, this doesn't hold a candle to my Maytag. This washer is loud, and gets off balance easily. I am not impressed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed repair Week 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week having washed about 6 loads of laundry I noticed a "burning-like" odor and the washer wouldn't drain or spin. We had to empty the water by hand ( it used ALOT of water!) and call for repair. A very nice repairman from the company came out and replaced the pump that had gone bad! So far it works, but I have only done about another 6 loads. He said this is unusual. I certainly hope so!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Meem, thank you for your review. We are sincerely sorry your washer required service so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, i was hoping for the beat but expecting the worst. Knock on wood, it is going strong and hope to keep it that way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price and Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a washer at a good price in a pinch. Best Buy delivered 2 days later and the machine was better than expected. Has a precise fill option so you will not waste water. Very easy to understand and quiet! Would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is great, regret on size bought

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great, but I do wish I would have went a size up. That was a huge regret of mine in buying my first washer. Overall, I would buy GE again for any of my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty new, but we love it so far. We got rid of our fancy front load machine. I’m so happy to be able to select the amount of water to use so that the clothes actually come out smelling clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, and great delivery and installation!!! Much better than our last washer dryer purchase from HH Gregg. The service people REALLY did what I paid for, and nice to work with!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inventory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for value.Delivery was quick and easy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend who needed it! Delivery and setup perfectly! Great washer !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy-duty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer after my lg leaked and I never looked back. Its bigger and washes a lot faster than my front loader that took almost 1.5 hours to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great purchase. I've been so happy with my new washer

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    GE washer nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought new washer got it home and it leaked water out of the bottom and would not spin. Called GE and they said someone would get ahold of me in 24 to48 hours. no call. called Best Buy said they would bring new one. then called and said couldn't make delivery because of staffing. finally brought it and the same day repair man called 14 days total. how disappointing. Think I should be compensated for my troubles and laundry mat bills

    No, I would not recommend this to a friend