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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,367 reviews
  • Rated 5 out of 5 stars

    GE top load washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this GE top load washer. Spent a little more than the basic GE washer but well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Washed Good......Once.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One load and this washer broke......One load...Good luck with any customer service from Best Buy....I am more disappointed in the service than the actual product. Some Cardboard and duct tape got it working, but I shouldn't have to MacGyver this brand new washer to work. Never again will I buy from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your washer stopped operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Gets my clothes really clean!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dont like is having to and detergent to the clothes instead of having a place to add the detergent,like its got one for bleach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washing machine. Easy to use. Clothes come out with very little moisture .... spin cycle is excellent and cuts down on drying time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, I don’t know how much I like it yet but I don’t hate it. I do love that you are able to adjust the water level like the washers before. But, I’m not completely sure it cleans as well as my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love that I can use the amount of water I want. Cleans clothes beautifully. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Economical User Friendly Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used the machine, the agitator came off. I have not been able to get it to stay connected so I’ve been washing without the agitator. I have it had time to report the problem. The machine does seem to work fine without it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that the agitator on your washer is repeatedly coming off. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. It’s quiet and doesn’t jump around.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    warranty not worth the trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke down since june 2025 under warranty best buy unble to deliver new unit untill oct 16 2025 bad business

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it has a wide variety of settings, and the cycles are fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works fine. Nothing fancy but meets expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, take giant load, so many features,"Great value for your Money"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working well and is pretty quiet. Seems fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer. I prefer washers with agitators because clothes come out cleaner and this washer uses ENOUGH water to get the job done ✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Works as expected and installation was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, durable washing machine. Pleased with the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems and I love the fill feature to weigh your clothes saving water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future washes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Our clothes are so clean. Washes quickly. Took a minute to figure out all that it has to offer. Different buttons for different washes love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, quick efficient washes Pretty quiet and no problems! Love all the available functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A blessed Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A blessed washer with blessed features. Has cleaned the sins off all my clothes. I must have.

    I would recommend this to a friend