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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $719.99

Customer reviews

Rating 4.4 out of 5 stars with 3365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,365 reviews
  • Pros mentioned:
    Tub size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great but noisy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and really is doing a great job cleaning. Huge tub! I love the precise fill. It kind of shakes around the clothes and decides how much water to use. The only reason I gave it 4 stars is that it is SO LOUD. Makes a super annoying noise while it cleans. Since my laundry room is right off of the tv room, it can be loud.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Washer better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a washer big enough to wash a comforter but inexpensive enough we could afford it. This unit has met that criteria. Likewise I was looking for a unit with an agitator to move clothes around better than our last HE unit which relied primarily on spinning water and was happy to see it has this type agitator and still considered an HE. The selection options for washing are numerous and this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My GE. machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE. Washer hold a very large load, and the machine cleans very very good. This machine is easy to use, and it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super big. Amazing how much laundry it will hold. Takes a little getting used too, but overall nice. It does occasionally spin off balance. Haven't figured out why it won't kick off, but it will walk a little. It does try to fix the balance if it can. It washed great but if you use fabric softener make sure to choose deep rinse!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washer -- wonderful. The old washer would get out of balance regularly and need to be restarted. No such problems with this one. The price was reasonable and it is easy to use, efficient and clothes come out clean. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the directions and you will find the washer easy to use. Does a thorough job. Uses less water and manages big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and does a great job. Wanted a large capacity top load washer with stainless steel tub.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for getting clothes clean. The only thing I have to get used to is how noisy the wash cycle is. It sound like gears are grinding when the clothes are being washed. But on the instruction sheet that comes with the washer, it does say that grinding gear noises are normal. Other than the unusual noises its a very good product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Lid lock

    Rated 5 out of 5 stars

    Good quality washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thankful to find this washing machine since it seems to be a good blend of water saving, yet still uses enough water to get clothes nicely clean. It has been great so far. We've had it for almost 2 months now. It has a much larger capacity than our previous one. My only complaint would be that the lid locks at certain points of the wash cycle, so if I want to add something after it has begun to agitate, I seem to be out of luck, unless there is a way to unlock it that I haven't figured out yet. Overall though I am quite happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were really looking for the simplest controls with the least amount of electronics. This sort of fits the bill. It cleans well and cycle time is no longer than our 20 year old Kenmore that recently died (RIP). However, the noises it makes are odd...and loud! We have it in our basement which is good.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Ease of use

    Rated 5 out of 5 stars

    So Far So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer to replace a Maytag washer that we purchased with the money given during COVID. Yep, it lasted exactly three years. The GE Washer was on sale for $498 and now has gone up $200. It is way smaller and it has the center agitator. It is easy to run. But it hasn’t even been 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us (my wife and myself) a long time until finally we decided to buy this washer which resulted to be the best buy we could have hoped for. It is easy to use, leave the clothes really clean and overall it is simply great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Love my GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a washer with the agitator and I’m so thrilled with the choice I made . This washer is easy to use , without all the bells and whistles . It has the deep-fill option which I love . The perfect size , not too big , and not too small . It can wash a king size comforter or blanket with ease . Best investment I ever made .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 4 out of 5 stars

    Okay but not what I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, quiet running, easy to use but I don't like how it agitates - it's almost like it is intermittent. Thankfully I don't have especially dirty clothes or I would question whether or not it would get them clean. The machine I wanted was out of stock so I settled - and settling for less than what you wanted rarely works out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Steer clear of this washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give less stars I would. This washer is great to look at but forget trying to use seriously. I’ve been all day trying to spin out one load of dark clothes! I usually have to remove soggy wet clothes and return them one by one to be spun out. Sometimes even that won’t work! I got my stimulus check last week and went right out and bought a new and totally different brand of washer. Regardless this one is only 2 years old, the effort it takes to do a load f clothes, not to mention the time, is just not worth it. I’ll take my loss and warn others when I can.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your washer was not spinning your clothes out properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Tub size
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Do not purchase this washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item! The first one got stuck in some sort of endless cycle, It ran for overnight, filling, draining and spinning..spinning so violently it moved itself to the center of our laundry room and we couldn't open the laundry room door! We had it replaced with the same washer. On the 3rd load it refused to drain! I had to remove heavy wet towels and remove the water with a bucket! We had it replaced with a Samsung. Beware of GE washers!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Great basic washer fir reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too fancy; like the classic agitator that doesn’t rip up the clothes and leave the towels in knots like other more “efficient” models. The delay start feature is missing from this model but plenty of different wash cycles. Plenty of room for king size comforter. Deep water option allows for soaking but spin cycle leaves clothes and bulky items a bit damper than other models.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Way better than High Efficiency

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says high efficiency is a must, but this washer and dryer set is more efficient based on less run time by half. The washer gets cloths cleaner and spins them better in half the run time leading to less dryer run time. The other little perk is half the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 4 out of 5 stars

    Best i have owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer was 25 years old and this new one is a dream. Very easy to understand. It has a roomy tub. It runs quietly and clothes are clean and well wrung out. Style of outside of machine is such that it will be easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Large size can handle lots of clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is large enough to do a Queen quilted coverlet. It will do two times the size of load of my old regular top load washer. It isn't as quiet as I thought, with it's "heartbeat" sound of the agitating.

    I would recommend this to a friend