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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,367 reviews
  • Rated 5 out of 5 stars

    Works great, quick was times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitively priced, great delivery and installation from Best Buy. Faster wash cycles than the previous non agitator style we had prior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the set. Love the washer. Took a minute to figure out all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer! Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a washing machine that sounded like a diesel truck, it’s so nice to have a quiet machine. Loving this purchase!!!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Don't buy this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a major disappointment. If the machine gets through the sensing fill cycle (sometimes it has to be restarted several times), more often than not the clothing all ends up piled up on one side of the drum, so it doesn't spin out properly. It is such a disappointment. I do not recommend this machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello and thank you for reaching out about your washer. We are sorry to hear it is not operating as it should and will be happy to help. When the washer pauses to balance, we recommend letting it sit for several minutes to give it a chance to auto balance and continue without assistance. If the unit should not continue on its own and the load has gathered on one side, this could be the sign the washer has been loaded improperly. We recommend keep like materials together and not washing large items such as towels with smaller items like socks. Please let us know if you have any more questions. - John@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wash machine and The Geek Squad was very professional and did an excellent job on setting up our washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is energy efficient and amazing at washing the laundry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer is easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very good product and well made i have not had any problems with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the smart washer/dryers. Sometimes less is more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load washer, I wouldn't use the front loader. Easy to use fast wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bunch of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and an even better price. A bunch of loading space for a king-sized comforter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a washing machine, it washes cloths like we bought it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It give me more control of the water levels compared to much more expensive models.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not worth it at any price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very noisey and the start button is the cheapest I have seen, it keep getting stuck. I purchased this since it was recommended by Consumer Reports and I am highly disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best for grandma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was bought for my grandmother if it’s good for her it’s good for everyone.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We greatly value your feedback and appreciate you taking the time to reach out to us about your grandmother's washer. We love to hear how much your grandmother has been enjoying it. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Mother’s Day gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mom and is works great. The drain hose was shorter than expected but it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Cleans great! No issues. Good selection of cleaning options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE brand is the only washer/dryer I have ever purchased. I love GE products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G E Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and how quickly it washer our clothes. I like the setting for the exact amount of water for a load.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the washer a few times, but I cannot stand the loud grinding noise. I will call the repair people and see if they can do something about the noise. Even on the gentle cycle the clothes are turned inside out by the washing so eventually this will wear on the fabric. I long for my old machine which was 20 years old.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for leaving a review on your washer. So sorry to hear about this loud grinding noise. We're glad to know that you've reached out to our service team about this as this does not sound like a normal noise to hear. If you've got questions about sounds you may be hearing, an article on our website titled TOP LOAD WASHER - NOISES HEARD DURING AGITATION may be able to help. If you've got questions or concerns in the future, we're here to help as best we can. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the updated version of the washer we used to have. It works really well. Love the different cycle options.

    I would recommend this to a friend