Customer Ratings & Reviews
- Model:
- GTW465ASNWW
- |
- SKU:
- 6325628
Customer reviews
Rating 4.4 out of 5 stars with 3367 reviews
(3,367 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Agitator, Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to get back a washer with an agitator. This is so easy to use and cleans great. Love all the cycle options.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Tub size
Rated 4 out of 5 stars
Best i have owned!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old washer was 25 years old and this new one is a dream. Very easy to understand. It has a roomy tub. It runs quietly and clothes are clean and well wrung out. Style of outside of machine is such that it will be easy to keep clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Way better than High Efficiency
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone says high efficiency is a must, but this washer and dryer set is more efficient based on less run time by half. The washer gets cloths cleaner and spins them better in half the run time leading to less dryer run time. The other little perk is half the cost!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Spin cycle
Rated 5 out of 5 stars
Nice washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Replaced an old Maytag where the motor burned out after 19 years. Has lots of options for different types of laundry and is very easy to use, however the machine shakes a lot during spin cycle, but according to other reviews I have found, it is normal.
I would recommend this to a friend - Pros mentioned:Capacity, Tub size
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my washer. I've had it about a month now and still can't believe you can was clothes in so little washer! It's HE. But it you choose, you can select the water level yourself. It has an agitator in the middle but this tub is huge. It held a queen size spread that its really heavy and never even went off balance when spinning.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 4 out of 5 stars
Great washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, cleans great, easy to use and install! Good price as well
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Excellent machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This high efficiency cleans better than the other brand it replaces. I love the options I am able to choose for each wash cycle. It's large capacity allows me to wash my son's huge load of very dirty work jeans and our King size bedding. I highly recommend this machine and have nothing negative to report.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 3 out of 5 stars
NOISY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features on this washer are great. It cleans very well, and cycles are quick. However. the agitator noise is incredibly loud, especially if your washer is located near living area of your house. There is no excuse for a washer to make that much noise. Agitator washers have been around for a really long time and were never this loud. GE you used to be my faborite brand, but the Chinese have ruined you.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Excellent Value & Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth operation, low noise, very easy to operate and the agitator really gets clothes clean.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
One of the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is such a nice one! I personally have never bought a brand new washer because I always thought buying refurbished was just as good. So, when we decided to buy this new set I was a little anxious. Also, we bought it straight from online so you never know how that could turn out. However, I’m so happy we made this purchase! The washer is so deep and it cleans our clothes so well! I fully recommend this washer!
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is small size with large capacity simple to operate a little to noisy but over all it washes very well
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
It’s huge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man! I can get my GIGANTIC THICK queen sized comforter in this baby, and it comes out so clean! I have two things to say: don’t forget to put it on deep rinse for your fabric softener and don’t forget to only add half softener to the middle thing and then HALF WATER otherwise it doesn’t work and just spews softener all over your clean clothes. Once I read the directions (again) it works amazing :) I do laundry almost every day, and this machine is the bomb. Also, it holds a crapload of towels. Really faboo
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Balance
Rated 3 out of 5 stars
Balance issue
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washer for almost a year. It has a very large capacity and washes well. The true down side is that it goes off balance constantly. It shakes so hard that it pushes up against the doors to the washer and we have had to take the door off to get the washer pushed back in place. We are actually considering getting rid of it because it happens so much.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your washer is frequently going off balance and needs to be reset. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer and dryer because we needed something fast and effective . It washes our clothes fast and leave them super clean I can wash about 3 -4 loads in 2hrs Compare to the other ones we had in the past where it almost took me an hr to finish my first load . Overall we are very happy with this brand and this washer in specific
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Rated 5 out of 5 stars
Love this washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this in place over a week, but it's the same one I had in my previous townhome, and will probably be the same one I buy for my next house. I've never had an issue with GE washers or dryers in the three sets I've had over the last 20 years. Plenty of cycles to do any kind of laundry, and fits my entire king-size bedding in one load. It's not the quietest, but it does the job and is a workhorse.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Unbalanced spinning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the deep fill and many washing options of this washer. Delivery tech said it would probably only last 7-10 years which was disappointing as I was replacing a 35 year old machine which I loved. One big problem is when a load is unbalanced in the spin cycle which seems to happen a lot with this machine. The top is locked so you can't just reach in and rebalance it. The cycle refills with water to try to rebalance the load on its own which doesn't usually work. It takes forever to get a load to spin. Seems like a super weird answer to an unbalanced load. Medium sized loads of towels, jeans, sheets, etc. end up easily unbalanced. Quite frustrating.
I would recommend this to a friend - Pros mentioned:Tub size
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very upset when our old washer bit the dust. So we started our search for a new washing machine. We wanted a top load washer like our old standard wash that allowed us to select the amount of water and the GE allowed us to. This machine is fast as well between 35 & 45 minutes per load and the tub is very large as well. Works great.
I would recommend this to a friend - Pros mentioned:Tub size
Rated 5 out of 5 stars
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a very large tub for big loads! Highly recommend
I would recommend this to a friend - Pros mentioned:Agitator, Capacity
Rated 5 out of 5 stars
Now my clothes are cleaner than ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a couple washes to master the settings buttons. Not complicated but a little different options than my prior washer. I choose this one because it did come with an agitator. Two of my friends have bought washers recently without agitators and told me their clothes were not washed clean. My husband even commented that his Tee shirts looked cleaner. The tub is extremely large and holds really a large volume of items.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 4 out of 5 stars
I can get greasy jeans clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works very well. I can finally get my husband's greasy jeans clean in 1- 2 washes with dawn dish soap added to tide. The water level is lower than my old machine but with the add water button I can get enough. With the larger tub the decrease in water does not cause a problem.
I would recommend this to a friend


























