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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,367 reviews
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Dries clothes very quick. Switched from front loader dryer. Very happy with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, I like all the functions and the option for soak

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value seems to wash clothes really well and pretty energy-efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed at a price I could afford. What more could a customer ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up on time and professional. Use of machine explained.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On the fence...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one after a Maytag broke down after just 3 years of use. This one broke down after just one day. So we had it replaced for the same model. It’s been a month and so far so good. My wife loves it because it cleans really good that’s the reason for the 3 stars. We’ll see how it goes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    It WILL break after a year. BUYER’S BEWARE.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product in May of 2020. After one year, it already broke! As soon as bought this product, it was noisy and took forever to load. Now, it doesn’t even load at all. I called Best Buy and GE, they were NO help. I spent over $600 on a product that they can NOT HELP ME WITH! I did NOTHING for this product to break. It’s been in the same spot when I first purchased it. Now it doesn’t work AT ALL. This machine WILL break on you after one year! BUYER BEWARE!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your washer stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Otherwise, please don't hesitate to reach out to us on social media so we can look into this further. We hope this helps! -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! You won't be sorry if you purchase this machine for your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity but loud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer with many features and large capacity, but a little loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one similar aged 10 yrs this washer purchased is a good update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are always clean and fills up with plenty of water. This washer is amazing I don't have a single complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product twice now. It is a great durable washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It has more washing options than my previous one had.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your review. We are glad you are happy with your new washer purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home!
      Olga@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, prompt deliver and exactly as ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water fill sensors works to perfection and the rinse is very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Great load capacity Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    27 inch washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes quickly and well.. great setting choices!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dartra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing is a 5 star but the noise dropped my rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has the option to automatically determine the water level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good when you use more water than it recommends!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your review. We appreciate your feedback and we will pass this along to our product team. Thanks for choosing GE Appliances! Olga@GEA GE_Appliances