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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,367 reviews
  • Rated 2 out of 5 stars

    I don't know what GE is doing but it's not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I didn't get the right washer. I ordered a black one with a clear top and got a white GE solid top not what I ordered. Also they installed the hot cold valve backwards so I have to put it on cold for hot water and hot for cold water

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes i bought 2 I absolutely love my GE! my mom has had hers since 2006 and it still WORKS! so when it was time to buy myself one it was no question on which washer/dryer combo i was spending my good money on. I know plenty of people who has repaired, replaced their machines from other brands and designs , not this baby!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake Knobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer had a balancing problem. It never really worked for us. We could only get 1 small load done. Also, those knobs are fake. It's there for show because behind the knobs is a computer board that works the machine. Why not use buttons instead of fake knobs to mislead us?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size washer with stainless steel drum. Plenty of options when it comes to washing. I've had it a little less than a month and the only con so far is the liquid fabric softener gets gunked up in the dispenser so it needs to be cleaned fairly often. Other than that, it's been a great washer, especially for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WHAT I EXPECTED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost over $100 more than the last machine I purchased. It is a 4.5 cu ft washer which is senseless because it only fills just over half way full on Max Level Setting. Why get a 4.5 cu ft. if your clothes aren't even going to be under water. Come on.....it isn't high efficiency when you have to run the load two or three times just to get the clothes clean. I expected much better from GE. Slender deep tub so if you don't have long arms, get a step stool and prepare to dig deep!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but electrical problems with this machine. Washed fine the first few times and then started with not wanting to drain, not wanting to spin, now it doesn’t even want to start a load.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washing machine ever and it’s super loud. I had to return it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    GE like a freight train

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud could hear at the other side of the hour Thought a locomotive was coming through the house. Returned for a Maytag. Wow what a difference. Quiet as a mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem-drains after 15 minutes with lid open

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washing machine. I can be spot cleaning some items, and if it takes longer than 15 minutes, it will drain. Then I have to start over with an empty washing machine full of wet clothes, some of which I have pre-spotted. I have had the machine for 17 days, and just noticed that it is not returnable after 14 days. Save yourself some hassles and don't order this washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is what is is with this new age modern stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set Oct will be 2 years..The washer has been worked on maybe 3 times..They are replacing it with a new one since the repair is very costly this time..I only hope the new one won’t cause no trouble but I am doubtful because my mother has the same washer and hers sounds like the transmission is coming out just the same as mine..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    90 Days and Already Needs Repair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three months in and already calling for service. Washer is leaking from within the cabinet. Hope our floor isn’t ruined.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your washer is in need of service so soon into its lifespan and understand how that would be frustrating. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uuuuhhhx huuehuuefuuechsieie uh ehdhshh sew ie9r9orhwwvhe7xd ugh ee

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No one knows what there selling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like that no one told me to get the propane conversion kit. I asked 10 different people and everyone said not needed. I got the dryer and 1st thing the manual said in italics was need a conversion kit for propane

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaked Water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In between cycles, water was raising out from the drain pipe using the new drainage hose, Used the old one from the old machine n water leak went away.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this the summer of 2020, machine stopped middle of load this past week. Luckily we purchased the 5 year service agreement, called Best Buy and service repairman showed up. Transmission is out, oil leaks, belts broke as well as pulley. Parts need to be ordered which will take 5 to 10 days, may be 10 or more due to mail delivery and repair service personnel is super busy. Repairman mentioned he is very surprised the machine broke after 2 years and would only expect this after 4 years. All my previous machines lasted from 6 - 11 years of use without any problems, note GE off courses. Done with GE brand. Would have preferred to have a new machine brought in instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine. Delivery service was disappointing and poor.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. Makes loud noises. Doesn't clean cloths well at all. Doesn't even rinse them completely

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had delay on delivery, we received it almost two months after order

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the machine I was hoping it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washing machine about six weeks. It does not do bulky items well at all. The machine doesn’t feel like a solid machine. Not the machine I was hoping it would be. I definitely cannot recommend this machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for aspects of this washer that did not meet your expectations. Please know that we will be happy to share this information with our product team. Thank you for being part of the GEA family, and if you ever need assistance, please reach out to us. Wishing you well – Matthew@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I have no summary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the washer is loud and the fabric softener doesn’t come out at the right time. I guess I got a lemon. I waited to long to return it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Hope, thank you for your review. We are very sorry that your washer is not performing properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances