Customer Ratings & Reviews
- Model:
- GTW465ASNWW
- SKU:
- 6325628
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.
This summary was generated by AI based on customer reviews.
Expected better quality from a GE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transmission worn out and leaking less than 6 months out. Warranty service difficult to utilize. Still not fixed after 3 visits - always seems to require more parts that weren't ordered. At this point parts value is rapidly approaching the total value of the washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey Joseph, thanks for your review! We're sorry to hear that you're still having issues even after several service calls. We can understand how that would be stressful. If you are still having issues, please send us an email or reach out to us via social media with your most recent service confirmation number. We'd like to review that for you. Hope to hear from you soon. -Michael@GEA
Didn't even last 8 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 8 months. Multiple items were broken and needed repair. I have been without a washer for over 2 weeks and GE still will not get back to me. Best Buy extended warranties did nothing for me. Buy at own risk.
No, I would not recommend this to a friendconfusing washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't recommend if your used to a basic washer. To many options. Still figuring out how to use after a month and a half.
No, I would not recommend this to a friendPoor installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drain line was not installed properly. The clamp was left off and the first use resulted in flooding the room and the closet it shares a wall with.
I would recommend this to a friend- Cons mentioned:Noise level
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud. Does not wash god and cloth stay dirty. Stay away
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so sorry to hear you are having issues with your washer. We can understand your frustration when a new appliance doesn't meet your expectations and we would like to help. To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. Keep the lid closed during the wash cycle. Please see some additional tips that should help if your clothes aren't getting properly cleaned.
Step 1: Select the right amount and type of detergent. Follow the manufacturer’s recommended amount for your load. Pre-treat stains if needed. Contrary to other applications, suds in a washing machine can reduce cleaning performance. Step 2: Loosely load the clothing into the washer basket around of the outside of the basket. Pouring and/or compacting the load can lead to poor cleaning performance and increase wrinkling and tangling. Do not wrap items around the agitator as that can lead to increased wrinkling. Step 3: Close the lid. Select the settings for your washer cycle. Several washers can select the correct amount of water. Clothing that floats in the water may not get the optimum turnover to clean properly. Keep the lid closed during the entire wash cycle. We recommend selecting the Deep Fill to get the most amount of water into the washer and also make sure you have the Deep Rinse on if you are using Fabric Softener. If you have any additional questions, please reach out to us via Social Media. We will be happy to help! Joyce@GEA
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes fantastic. I will recommended this washer to anypne.The pnly thing it is a little slow
I would recommend this to a friend- Cons mentioned:Noise level
disgruntled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machne was very loud, returned it for a different brand.
No, I would not recommend this to a friend Ugh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did t unstall snd i feel the whole totel tech and membership isnt exactly helpful .the guys left without even saying gooodbye and the washer was hooked . Dryer i had to get electrical outlet fixed and then the set is plain and generic for the price bummed actually
No, I would not recommend this to a friendWasher seemed nice but never worked for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box. Item never worked. Scheduled service and they never came out... Ended up hauling the item back. Wasted over 3 hours on the phone with best buy in between.
No, I would not recommend this to a friendGreat washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It is quick, cleans the clothes and very quiet. I highly recommend it.
I would recommend this to a friendLove this!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. No problems. Arrival time and set up was great and took very little time.
I would recommend this to a friendMy over all experience was very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the washer and dryer and everything is good so far
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first GE washer i hope working fine I will update in the future
I would recommend this to a friendDenny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine gets off balance too easy with King sheets, Queen sheets and towels, I rebalance load and machine does not continue cycle it starts new cycle all over, Way too sensitive.
No, I would not recommend this to a friendNo problems, very professional.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved everything from purchase to delivery. Everything went effortlessly.
I would recommend this to a friendWorst washing machine. This was a rip off.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not clean clothes. Is not a true agitator washing machine. I feel like I just gave my money away.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer somehow pulls any hair or hair like fibers into the agitator section for fabric softener.
No, I would not recommend this to a friendNever buy GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I used this machine 2xs and it broke. The ball bearings were bad. Really? Brand new. Been fighting to get another washer since 11-10-2020. It’s been ridiculous. Never again will I buy a GE product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cathy, thank you for your review. We are sincerely sorry your washer is not operating properly so soon into its lifespan. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you as this is not the ownership experience we strive for. Please reach out to us via the "Contact Us" link on our website and we will be happy to assist you further! -Chris@GEA
Bigger and Deeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum is much bigger and deeper than my old machine. Washes well.
I would recommend this to a friendLove At First Sight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has found no fault with this washer and absolutely loves it.
I would recommend this to a friend