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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,367 reviews
  • Rated 5 out of 5 stars

    Top Load

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. At first, I thought it wasn’t filling properly. Don’t be fooled. It doesn’t fill above level of clothes. But smart technology is actually saving water by filling to level maybe a quarter below what you’d expect for water level.

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock

    Rated 1 out of 5 stars

    I despise this machine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst machine I have ever used. Small loads or large loads ALL end up off balance and it barely fills and takes forever doing it. The settings don't make sense and god forbid you want to change something after you push start. The lid lock takes an additional 5 minutes to unlock after it takes 10 minutes to stop spinning. That is if you can keep it balanced long enough to spin. I would rather wash my clothes in the nearest river then use this hunk of crap one more day. I loathe this machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear that your washer is going off balance while in use and can understand that to be frustrating. We are more than happy to provide guidance. We recommend loading dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. You can also view the loading instructions on page 15 of the Owner's Manual found on the website. Performing the steps listed will help avoid your appliance from being unbalanced. We take all feedback seriously and will pass this along to our product teams so they may make any changes and take your mentions into consideration moving forward on future units. We are always looking for ways we can make our units better. GE_Appliances

  • Rated 5 out of 5 stars

    OVERJOYED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with all of the features on my new GE washer. It's not a very loud machine. The wash basket is HUGE! Another plus...I love the little "chirping" sound it makes when the load is done. It tickles me every time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large capacity drum, clean lines, a bit confusing display.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    GEuser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement to work properly-hoping for a long-term success.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with acceptable noise. I don't need wifi fancy functions. I just need a durable product to make my clothes clean and this washer does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked Great until it didn't anymore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine in August of 2020. A month later it had to be repaired because water wouldn't drain It required a "sensor speed" part to be replaced. It was still under manufacture's warranty. so I paid nothing for the parts or labor. Then in December 2023 clothes were still wet even after spinning. I had purchased the Geek squad 5-year protection plan so diagnosing parts and labor would be fully covered. iI was determined that the part I needed was no longer made by the manufacturer. Therefore I Geek Squad replaced my washing machine with a new one! I choose a slightly more expensive model and paid about $50 difference due not the new one being more expensive and a different model. They still sell the model I had. If I had chosen that same model I would not have been charged more. I highly recommend Geek Squad 's Protection Plan. It's worth the peace of mind. The machine cleaned very well when it didn't have the two problems mentioned. I enjoyed the large interior capacity. I'm only 5Ft 2 and I had trouble reaching the clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - 4.5 cu ft Top Load Washer with Precise Fill, Deep Fill, Deep Clean and Deep Rinse - White on White is a good washing machine for washing any type of clothing.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Severely Wrinkled after Washing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle or whatever causes it, is too strong. Clothes come out permanently wrinkled! It strangles the clothing, especially a small load. Not the way washers worked in the past. If its to save water...it won't. You will have to wash and try again. Even sheets are strangled!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Worst washer I've ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy GE anything again. This washer did not last long. Major problems after 3 years. Wasted thousands of gallons of water because it would restart the whole wash cycle when it couldn't spin. I would rebalance the load perfectly and still wouldn't spin, leaving my clothes soaked. Its extremely Loud, inefficient, low quality. All their appliances aren't worth buying. This brand has to go.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for reaching out to us. We're very sorry to read this washer only lasted 3 years for you and that you had spin and sound issues along the way. We can get an idea of how stress inducing this was for you so we want to apologize for any headaches suffered as well. We'll be sure to pass your comments along to our design team as well to work to make sure this doesn't happen again. We hope the best for you and we want to thank you for reaching out to us. - Guy@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Top load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love , love. I can’t remember my old machine washing my clothes so complete. Not as heavy as I would have like, however does it’s job real well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE does it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine and has a lot of bells and whistles for the money. It cleans superbly and is somewhat quiet in the process.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Simply doesn't work very well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviewers, I have had trouble with the spin cycle. Sometimes the machine just doesn't drain and spin. It easily goes off balance and then stops, so you have to reach in and rearrange the sopping wet clothes. Mostly I end up canceling the cycle completely, then resetting the dial for Drain and Spin only. It's a nuisance and not what I should have to do for a six-hundred-dollar machine. Also, the water level is "optimistic"--in other words, if you fill the drum and set the water level to Super, often some of the clothing never gets wet. Beware of "overloading"! Mostly we never fill it more than 2/3 and we set the water level to Large. Would not buy again, do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer for the old school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Mom and she loves it. Having separate knobs for all the functions and being able to fill it with the lid open to the level she desires is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. But the guys who installed it were OUTSTANDING. Got my old washer out and the new one in, in about 10 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 1 out of 5 stars

    Always out of balance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washer I have ever bought. Its loud and always out of balance. I have never had a washer that was out of balance as much as this one, even cheap off brand washers. If I had it to do over again I would not buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great people, product and experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, great people took good care of us from start to finish. Products operate perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need in a washer. Can actually deep fill if you want and clothes have never been cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than we thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer , cleans clothes faster then our last washer that had no agitator, cleans better too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the area that we needed. Great washer without a lot of "bells and whistles". Great product.

    I would recommend this to a friend