Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,367 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machine durable and well made. Slight swishing noise during operation barely audible unless you’re in the room with the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance

    Rated 5 out of 5 stars

    Old Style Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having an agitator in my washer again. My clothes are clean once again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good Putchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and intuitive to use. Love the deep fill can wash comforters at home instead of the laundromat

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud agitator function

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and cleans thoroughly, only complaint is the sound the agitator makes while cleaning, very loud.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Loud, thank you for your review. We're glad to hear that you have been overall pleased with your new washer, except for the noise level during agitation. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far. Learning all the cycles and features. Everything comes out nice and clean. Some reviewers said it is noisy but ours is no noisier than our old washer. Definitely a great buy and great washer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Fantastic! It's great to have so many options!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and his fiance in Sandusky, OH! They live about an hour or more outside of Knoxville, TN - and delivery was still free! They couldn't say enough about the delivery men. They were very careful with everything and stayed until the washer went through a complete cycle. It's hard finding customer service like that. They love the washer! They're not used to having so many options, or knobs vs. buttons, and they love the agitator! Overall, it was a hit!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Made in USA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a product not made in China and I’ve come across GE washers that were made here in the USA. I bought my GE 4.5 cu ft Model GTW465ASNWW two months ago and I am very happy with my purchase. It has a Deep Fill feature if extra water is needed. I used it only once because I’ve selected Medium load on a large load of clothes. Occasionally I’ll handwash some clothes and I like the Drain & Spin feature that will high spin to extract water from wet items. Of course, it will make noise but I’ve not experienced the loud noise that other GE owners were complaining about.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good value, easy operation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quick results. Plenty of customization options and capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Learning to Like It

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of digital appliances as I feel like there isn’t as much control as a standard machine. I love the large basin and agitator like an older machine so I feel like my clothes are being cleaned well. However, it seems like it is ultra sensitive to the clothes being unbalanced during the spin cycle. But when it cycles through without any problems the extra spin cycle is useful in getting most of the water out before drying them. The separate spin cycle tends to do its own thing, sometimes it just spins other times it will start the whole washing process all over. I dunno. ¯\_(ツ)_/¯

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer for the money we paided!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! works faster then are old one, is loud at times but cleans clothes very well, would buy again if i needed one.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Well rounded machine and super awesome team.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic machine that works well and runs quietly. The 5th star goes to the incredible personnel at the Northtown store and exceedingly professional delivery teams. I had to return the first one - it didn't spin to empty and held water. The store rep coordinated the fastest replacement possible and the delivery team replaced it and hauled away unit #1. This experienced reinforced my decision to direct all appliance purchases to Best Buy. I have purchased from an independent store, as well as a home improvement store and both were really bad decisions

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. can put a comforter in it nicely or larger load. clothes get clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, big tub, and efficient. Clothes come out clean !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washing Machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine, lots of settings, easy to use Does an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works good but noisy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it less than 3 weeks but it has a nice big drum. Lots of options, (what kind of wash or extra rinse cycles). It's louder than i expected for a new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the simplest of all the cycles of the washing machine.Very easy to use and navigate thru.I also like the precise fill feature it makes the water level more efficient on your water usage. Also the deep fill feature for washing bedspreads and large loads.It also features the quick speed wash cycle when you need a load washed quickly. Over all I give this GE washer a five star very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 4 out of 5 stars

    GE is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washing machine, deep tub, easy to use. hope this lasts a long long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use. My husband and I bought 3 of these washers for our personal use and rental properties.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A+ in washing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give this washer a 5 star. I am still getting used to the different sounds it makes but I can live with that. Why? Because it really cleans the clothes. I was very impressed from the very first load it washed. It was a load of work clothes and it left it so clean, like never before. I hope it lasts as long or longer than the previous washer I had.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    good machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine. a little loud. but washes well, clothes come out very clean

    I would recommend this to a friend