Customer Ratings & Reviews
- Model:
- GTW465ASNWW
- |
- SKU:
- 6325628
Customer reviews
Rating 4.4 out of 5 stars with 3367 reviews
(3,367 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tub size
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has proven to be well worth the money. The tub is big enough to wash comforters and other big items. I also like the fact that it notifies you when the wash is finished. I feel that this was a wise purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for the review! We appreciate your business and want to welcome you to the GE family. We're glad you're enjoying this washer. Getting a new appliance is an exciting experience but seeing the difference it makes in your home is immeasurable. If you have any questions or concerns let us know. We'll always be here to help. Have a great day!
-Sylvia@GEA
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really well, cleans clothes like it should, and it doesnt take forever to be done.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great! I can fit quite a bit of laundry inside. I like having the option to choose my fill level or use the precise fill (which does take longer). Lots of settings to choose from if needed. Great purchase!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and got at a decent price. Larger capacity is nice with many load option settings.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Keep Far Away From this Washer, It Walks!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer about 6 months ago and it’s been a rough experience. It aggressively shakes in the spin cycles so much that it walks away from the wall! Im not over filling it and it is on a flat and surface level. I’ve had Geek Squad come out to fix it 3 times, but each time they said there is nothing mechanical wrong with it. They claimed it was only a balance issue. Eventually they told me to reach out to GE because there is a manufacturer warranty that would cover my problems. GE customer service told me that I would be getting a call from a local appliance repair company. The appliance repair company wouldn’t call me for about a month. I had to reach out each week with GE customer service requesting a repair. When the appliance repair company finally came out he told me there was an oil leak and that was getting on the belt and some sensor was broken. He said these were all common issues on a lot of GE models. I initially purchased GE because I thought parts would be on hand. I was wrong! I had another month of waiting for those parts to arrive. Once it came I scheduled the appointment and the parts were replaced and it was finally fixed!! Or so I thought, because not long after it started aggressively shaking again and walking. So bad that if I let it continue the basket would dent the outer washing machine wall and rip the water cord from wall because it moves so much. The machine is always level. Now I just wash clothes on speed wash, I always keep the amount of items I put in low, and I always have to keep an eye on it. I just recently bought my very first home and I had to replace the broken washer that was left behind. I chose this one because it was relatively inexpensive and had decent reviews. I have spent so much money at the laundromat in the time when it was completely broken. I think at this point I would just like some store credit, but honestly I’m so sick of telling this story to some customer service representative and not having the issues resolved.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – First, we want to thank you for taking the time to write this review. We regret to hear about this experience you’ve had with you dishwasher, as we’re sure that a situation like this must be frustrating. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience and disappointment this washer has caused you. Because of this, we highly recommend reaching out to us on social media, so we can investigate this situation further. This is not the experience we wish for our consumers to have; therefore, we hope that there will be an opportunity in the future to regain your trust in our brand. Thank you for your patience and dedication; we look forward to hearing from you. Wishing you well – Matthew@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems yet. Also just what we wanted. Wife loves the ease of use. Still learning functions but loves it so far. Again not many bells and whistles to go wrong.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 2 out of 5 stars
TOO LOUD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer really did a great job of cleaning the clothes; however, I had to return it because you could hear it all over the house. Simply way too loud.
No, I would not recommend this to a friend - Pros mentioned:Tub size
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is holding up. Qas purchased for my mom and needed one without all of the tech stuff. This was just perfect and HUGE to reduce the amount of loads
I would recommend this to a friend - Cons mentioned:Balance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Only problem is it will get off balance very easily with heavy loads.
I would recommend this to a friend - Cons mentioned:Balance, Noise level
Rated 1 out of 5 stars
Don't buy this washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had a GE washer & dryer but this GE washer is horrible. It's extremely loud especially when changing cycles (scares both me and my cat), it gets out of balance nearly every load, the clothes get twisted into tight balls that's almost impossible to untangle and they come out horribly wrinkled. I wish I could exchange it but I think I've had it too long (a couple weeks) to do that.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and the price was right. The free delivery was a nice touch and the people that delivered it were great. Thank you!!
I would recommend this to a friend- Pros mentioned:Agitator
Rated 5 out of 5 stars
Back to a basic washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I have had front load, high tech, and basic washers in the past. I kept upgrading. I finally found one that goes back to basic washing with an agitator!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for your 5-star review! We couldn't be happier to hear that you're loving your new washer. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this machine is working well. The clothes come out very clean. Low noise. I like allvthe options for washing
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for very long but so far so good. Works good just like any other washing machine minus all the extra buttons and features you never use on more expensive machines
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 2 out of 5 stars
Doesn't really work for any bulky items
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn't for this problem I'd give the washer five stars. When you run bulk for a blanket or comforter as directed it 95% of the time will become unbalanced and leave you with water in the machine and a soaking wet blanket/comforter. In addition, if you run the drain and spin cycle to try and drain it, it instead fills with water. Our old manual washer never had a problem with a blanket, you just set it for wash and it washed and spun.
No, I would not recommend this to a friend - Pros mentioned:Agitator
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this washer has been an improvement over our last, which was a LG washer that was constantly off balanced. Enjoy the simplicity of the design, I don’t need fancy LCD screens, happy to have a agitator in the middle.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Good washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer does as its advertised. The only complaint I have is I wish it would add more water when using the actual setting instead of the autosense. XL should fill it up all the way, and it doesn't.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Great set
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had these for a year and they have been great. They could be a little quieter but overall they’re good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
New GE washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this model. It is quiet and really cleans our clothes!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
GE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE washer works great! I wanted a old fashion one thst uses enough water to get the soap out of the clothes. Its big enough to wash. Queen size comforter. Perfect
I would recommend this to a friend


























