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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,367 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer for my grandma was very happy how easy it was to put the machine to wash

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! And amazing capacity! Glad I chose this one!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has the perfect size agitator. It isn’t down low but to the top. Works very well. Is a bit noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Good product for retired couple without HUGE loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our needs. Does a good job cleaning. Too deep for my cleaning lady to reach though!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Excelent purchase easy and quality washes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The precise fill option rocks. Machine washes better than old machine! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. big tub with settings for any type of cycle needed, and they all work! happy I purchaced it. The G squad did an outstanding job in delivery and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer is easy to use and has great settings for different wash cycles. It is great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer we have ever owned. Easy to use. Lots of options. Washers clothes better than a front loader we had. Cost was also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the money. Service to install & haul away the old appliance was excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Hate this washer with every fiber of my being

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what water level you choose the washer decides on it's own when to stop filling with water and it's never enough. According to GE the items in the washer don't all need to be covered in water to get clean. So I've resorted to what countless before me are doing: I get out a bucket and when the washer stops filling I use the bucket to add more water. My life for the next 12 years. Also, the agitator on this machine moves so slow that it is practically useless. Between that and the water issue my clothes don't get very clean. Horrible product.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello carolfromtx, thank you for your review. We're sincerely sorry you have not been pleased with the functionality of your new washer. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. Rest assured, however, that your clothes are still being cleaned just as sufficiently as before despite the lower amount of water being used. It is not recommended to manually add more water to the washer. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was happy with purchase works great great size capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old School Washer with Nice Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for a new GE Top loader washer. After having 2 front loaders (and they weren’t cheap ones either) and never felt like clothes were getting cleaned. Nice to have a washer that actually gets your clothing wet to wash. Washer offers a lot of settings, extra spin and rinse options. So far, very pleased. No fault of Best Buy or GE- took 3 washers delivered to get one without a dent on the bottom. Uncertain, as to why? They were are packaged very well. Geek Squad delivery team were great all times taking care of this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes very clean. Simple but still multiple choices.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top load Washer a Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier. Works great. Quiet, efficient. Wash comes out clean and easy to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE top load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer no issues easy enough to teach my 7 yr old to use it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love my new machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with my new machine. It is a little louder than I'm use to. But it is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. The drum is so big. I'm so glad that I did not get another front loader. This is an awesome washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Wonderful capacity, quiet operation, + features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space. Good water saving features. Quiet operation. Just hard to reach to bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size loads! They are very quiet. The settings are amazing and simple to use

    I would recommend this to a friend