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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,367 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is magnificent. High capacity and it automatically determines the water level, saving money on the water bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is from the buyer not the user(my mom) for me I thought it worked pretty well but at times the Soft detergent would spill out a little ( with no extra spin or wash it anything) it’s sufficient in terms of energy costs. The one thing I would recommend is not to use it with just a few cloths but to have it filled up

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Michael B.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washing machine! Great capacity and it’s very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washer has performed to our expectation and the installation crew was very professional

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fine washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the unit, a little loud. Leveling knobs are a little tricky without help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ever. First load of normal clothes--agitated fast. Only washed for ten minutes before spinning. Second load--towels. Agitated very slowly. Next time normal clothes again-agitated slowly like the towels. Did not get clothes clean. Every load since agitates slowly, no matter what cycle is on. Have to run clothes thru 2 cycles to get clean. does not rinse clothes well at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm…easy to use and definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, perfect size and washes pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use and it gets the clothes very clean!!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great basic washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Better with an agitator. I owned one of the front load HD washers and I like this one better. I feel like my clothes are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great washer great options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG 3 years. No one would repair it. This washer is 100% better. It completes wash cycles that front loader stopped on. Also better $$. Jeans, auto soak, 2nd spin makes it great. It is louder than the more expensive washers but clothes are clean and dependable finish. I am glad to be rid of my front loader washer. Holds a lot of clothes, blankets etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing my washer from Best Buy was so easy. I called in the order they scheduled to have it delivered within a few days of placing the order. The service techs were great. I have been using the GE washer for about a month and I love it. Great product and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after reading manual, it was easier than the card that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    CBorchidlady

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new GE washer. The clothes come out very nice. Love the huge capacity!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with washer. Lots of options.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my new washer except that it is noisier than I would have liked.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Workhorse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our family with all of the durable components we’ve come to depend on from GE

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Excellent performance. Well known product

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 2 out of 5 stars

    balance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets out of balance and moves all over and terribly loud

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for reaching out to us. We are sorry to hear you are unhappy with the performance of your washer and can appreciate the inconvenience this situation has caused you. We would recommend reviewing Page 2 of the owner's manual to ensure the washer is leveled properly. After doing so, if you continue to have difficulty with the shaking and moving, we would recommend scheduling a service appointment to have the washer checked. All our best! Vikki@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer but when the water is in the tub you can hear the water move around.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the capacity was a lot more than we expected. I absolutely love all the functions that you can use for washing clothes.

    I would recommend this to a friend