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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,367 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is excellent. Easy to use and holds a lot of clothes, including king size comforter! I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is fantastic. Clothes come out clean. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi appliances unnecessary.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely did NOT need a washer or dryer that can text and go online and call me when cycle is finished. No wifi. No touch screens. No app control from my phone while sitting in drive through in my car. I just wanted an appliance that would dry my clothes without frivolous bells and whistles to drive up the price! This is doing the trick nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does wash clothes ok if load size is kept down. Will not fill with enough water to do an actual large load, water level never over 11" deep, even using extra fill option, hold button down for 5+ seconds. Sensitive to unbalance with larger items like blankets or heavy coats, can't tell where in cycle it was when shut down by unbalance. Can't do just a rinse and spin cycle if you think it went unbalanced after wash, and didn't rinse. Confusing array of different cycles. Much preferred our old, straightforward, Maytag, good for 16 years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bill, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and functionality of your washer. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our washer design and development team for future improvements. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Basic but gets the job done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer broke and due to living in a modular home with limited space for a washer and dryer (closet) in a retirement community, my options were minimal. I was wanting to get a model without the agitator but it wouldn't fit. I wanted a matching set, so I bought the dryer as well. This does the job just no bells and whistles.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are sorry about your previous washer and your limited space, but so glad to hear you are happy with your new washer and dryer that may not be exactly what you wanted, however they are getting the job done and working well for you. We appreciate your business and hope you have many loads of laundry from your new set! If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    This is the 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a great price alot of different settings to chose from

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Ok washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My point of view I do not recommend buying this washer it cleans clothes very good but it is super super loud so if you like noisy washer then go right ahead I have it downstairs in my laundry room and it sounds like it's right next to me in my living room

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Jake6491 , thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and noise level of your washer. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our washer design and development team for future improvements. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we’ve had this washer, we haven’t had any problems at all. It does the job we need it to do for a 5 person household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older washer and knew it was about done for. We found this one for a great price and we are very happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer at this price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer at this price point. Great for first washer. Good quality. A little loud on small loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washing for over 2 years. It cleans clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer works great and has the capacity to hold a lot of wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine for the price. Had 1 month no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer. Price was right. Best Buy made the purchase easy for us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets everything cleaner than our old Maytag front loader. Spin cycles get everything pretty dry. The multiple settings are nice too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it cleans and easy to use I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a dryer that was 27" deep or less, and there were few of them. This was one of the washers that matched the dryer. We did want dials rather than digital, and this has a huge number of setting options. Very easy to use. Holds more than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this when our washer died. We read other reviews before purchase. We have been very happy. It's quick, let's you decide on load size plus other choices, saves water and clothes aren't soaking wet when transferring to drier. Suggestion: Read manual before hand because it gives good explanations on how to customize loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good washer until fail, but I will recommend one of the best brands

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Horrible washer DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 months since purchase and washer has given many issues , leaked oil onto floor twice and making random noises . GE not Best Buy has been able to resolve this issue and do not care . Do not buy this product .

    No, I would not recommend this to a friend