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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,367 reviews
  • Rated 3 out of 5 stars

    GREAT once delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with our new washer. Unfortunately, our delivery experience was no so wonderful. We had issues with product availability, as the installers came without the washer on the first attempt. Once located, it took a couple of tries to get both the washers and installers to com and finish the job. Customer service worked hard to finally solve our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It seems ok so far .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even a month yet. I like what I see just now. I I noticed when I tried to wash on gentle , it doesn’t come on. Maybe I was doing something wrong. I will try again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The washer for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would definitely recommend and purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John and Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were very pleased with your salesperson (Tina Gordon) on her expertise, knowledge and efficiency during our transaction in the purchase of our clothes washer. Her guidance and information were extremely important to us during this venue. Likewise, the delivery and installation went like clockwork by your technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer with simple controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy choice of water levels and the agitator for thorough cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great my clothes get rinsed soo good almost dry. I’m very satisfied with this purchase and would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic not over complex washer and this fit the bill and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a couple of months and so far it is fine. Have had trouble with new GE appliances lately (microwave and a cooktop), so the jury is still out on this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works well. Large stainless steel drum for the big loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. They set up the new washer and showed the basic operating features. The start button sometimes sticks, just have to watch starting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, especially with the multiple setting usages and capabilities. The precise fill allows for efficiency and cost-saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than expected,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just looking for a basic model, but this has many nice features that I really like. The "Quick wash" feature really does a load of wash quickly. (Although its best used for not heavily soiled clothing.) And the "precise fill" feature does just that It measures out the right amount of water, so you're not wasting water. Oh, and it get your clothes really clean, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Closest thing to an old school top loader

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had large washers in the past, but this thing is huge! It's the closest thing I can find to an old school top loader with an agitator. It's technically an "HE" washer, but that's only in the "Precise Fill" setting that can be safely ignored since you can set the water level manually (low, med, high, max).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, good price, excellent delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer to replace an LG direct drive unit that never worked right. It was rare that’s the LG would complete a cycle without shutting down because it was UnBalanced, causing us to use far more water than with this GE model. The delivery crew was outstanding, going above and beyond during the COVID situation. Overall we are very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new washer. It’s just my household needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer works good. I really like the deep fill. very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is just what my wife wanted. It is more a mechanical washer than an electronically control one. This means she can easily determine what it is 'complaining' about if and when something isn't working right. Up to this point we have had no issues or problems show up, for which we are grateful. Great machine, exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE washer replaced another GE washer I had for 12 years. This one has a larger tub and is able to handle my blankets and towels without shaking if they get unbalanced. It seems to correct the balance automatically. So easy to use and I am very happy with GE products.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good washer at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with the washer. She like the fact it has an agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it does a great job . Wife uses it every day.

    I would recommend this to a friend