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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,367 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer , easy to use and efficient . Very quiet

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry too loud. Had to return unit. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes cloths with easy to use dials large capasity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine is good, but a minor defect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. The only reason I give a 4* is for heavier loads there would be excessive vibration as it moves the machine. Using the rubber pads underneath the legs solved my problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the brand/model that my wife spent six months of Internet research to pick out. It only took two visits to Best Buy to convince the salesperson to sell us the one we wanted. Since we have only had this unit for a few days/weeks, it is really hard to rate it. It does appear to wash clothes the way you might expect a washing machine to do.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HI - We truly appreciate you choosing a GE washer for your home. Thank you for placing your trust in us to deliver a reliable product that provides the wash performance you expect. Please reach out to us again if you have any questions or concerns. All our best! Vikki@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect washer for a two person house. Bought to replace a Samsung that had problems from day one. So far it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer with agitator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, simple washer with agitator. Quick wash

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say i love the product. Works really good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So-So. I wouldn't say its the best. I initially had to exchange this bc the "high pitch squealing" is the sound when washing,but we thought it was defective so Best Buy did send another. Good on their part. It doesnt wow me and some stains just don't budge. Lower end on price so ill deal with it. Hopefully it lasts some years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're quite sorry to hear about the noise on your previous washer. We value your feedback and we'll make sure the development team is aware of this issue. We also want to share some tips on the clothes not cleaning well. To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. Keep the lid closed during the wash cycle.


      Step 1: Select the right amount and type of detergent. Follow the manufacturer’s recommended amount for your load. Pre-treat stains if needed. If your washer has an infusor or precise-fill setting, you should use HE (High Efficiency) detergent. HE detergent is a low sudsing detergent. Contrary to other applications, suds in a washing machine can reduce cleaning performance.


      Step 2: Loosely load the clothing into the washer basket around of the outside of the basket. Pouring and/or compacting the load can lead to poor cleaning performance and increase wrinkling and tangling. Do not wrap items around the agitator or infusor as that can lead to increased wrinkling.


      Step 3: Close the lid. Select the settings for your washer cycle. Several washers can select the correct amount of water. Clothing that floats in the water may not get the optimum turnover to clean properly. Keep the lid closed during the entire wash cycle. Thanks for choosing GE. Mike@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Reccomend pairing for optimal performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good easy to use washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, a good washer. Seems to be a little finicky with the fabric softener dispenser. Other than that, much better than the front loader it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through the issue of the first unit being damaged and having to go into a store and reorder this item the unit has functioned as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. It has many wash cycles and temperature options, perfect for our family of 4 with different needs. Highly recommend this along with the matching dryer. Both were great purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. I find that it makes very little noise, even during the spin cycle. I like the sound it makes when the wash has been completed. The many wash, rinse and spin options are also a plus. The fact that I have the ability to adjust the water level to my liking is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer. Just set it and forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer! Simplicity is best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Gets the job done and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with so many options for a variety of different fabrics. I work in the plumbing and heating and air fields of work. So, have heavily soiled clothes. Cleans em right up. Has extra rinse and spin options too. Also, I wash my bedding frequently and use the bulky option. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Very Noisy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often than not fabric softener usually sticks to the clothes or stays inside of the machine when wash cycle is over. I like the different options and it does clean the clothes well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Heather, thank you for your review. We're sincerely sorry your fabric softener is sticking to your clothes or staying inside your unit. We're glad to hear that you have been overall pleased with your washer, however. If you have any questions or concerns about its functionality, please feel free to reach out to us on social media. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great. I have always purchased GE appliances and so far never disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud when spinning and leaves fabric softer once finished

    No, I would not recommend this to a friend