The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Best Washer!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this washer, especially the agitator - really gets the clothes clean! The glass top is very helpful with deciding on water levels and unbalanced spin cycles. I highly recommend this machine.
We'd like to help go over the sounds you are noticing. We first recommend checking to see if your unit is completely level to the ground. This will help prevent out of balance conditions from occurring and reduce vibrations during agitation. We recommend checking out our article titled "Top Load Washer - Noises Heard During Agitation" on our GE Appliances website, to view a list of sounds that can be normal to notice. The models mentioned in the article don't exactly match your model, but the sounds and information can be helpful still.
If you suspect the sounds aren't normal and the troubleshooting didn't help, we recommend scheduling an appointment with our Bodewell service team by calling 1-833-426-3393.
Rated 4 out of 5 stars
Great unit
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has been an excellent washing machine, especially for the price. Spacious and many cleaning options. My only critique is that it's somewhat loud.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washes well. But I chose a agitator so it is difficult to wash bulky items like pillows. I think agitators wash cleaner so I would choose an agitator again. I had a non-agitator for years.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was an awesome washer the first 4 years. Then every few weeks something else would break and even though we had a 5 year extended warranty we were told they wouldn't cover anymore repairs-we were maxed out (the 5 years weren't up). Now we have a washer that wastes water, may or may not complete a wash or may spin so fast even on normal we feel like it is going to explode. And our favorite when it just keeps balancing and won't complete a wash.
It was a great washer for 4 years with a good warranty until we needed it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it has work fairly well. I have had 3 items rip apart. But, to be honest, they were in their last days anyways. I will continue to monitor this product. The washer tub is large enough to fit a comforter easily. Thanks
This reviewer received promo considerations or sweepstakes entry for writing a review.
Leaks water. We had best buy install. It leaked after running a load through. They came back out and said it was fixed. We went on vacation and came home and did laundry and it still leaked. Called Best Buy back and they said after 14 days they are not responsible anymore. Very poor customer service and not backing the products they are selling. All we wanted to do was exchange for something else but they said that was not possible.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is easy-peezy to load and washes like a dream. It's energy and water efficient and saves me so much time when I have small loads that need hand washing... the delicate cycle is just like washing things by hand. Love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very pleased with this GE washing machine Model:GTW585BSVWS. It holds so much more laundry than my old model and the settings are easy to navigate. Also, great customer service from Best Buy!