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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $809.99

Customer reviews

Rating 4.4 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 4.5 Cu. Ft. Top Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and the inclusion of an agitator. While some experienced issues with the spin cycle's noise and occasional imbalance, the positive feedback on cleaning ability and user-friendliness outweighs these concerns. The glass lid is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 764 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was terrific. Machine is quiet and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap in price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Works well but not great. Softener dispenser doesn’t always work. It’s a bit loud so unless your washroom is on the other side of your house or in the garage, you’ll have to put up with the noise.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the fabric softener dispenser of your washer. There are some things we recommend trying that may help. Be sure not to overfill or dilute the softener as this can result in additive being dispensed prematurely in the wash cycle. Fabric softener crystals should not be added to the dispenser drawer, as they will not dispense properly.

      It also helps to select a warmer wash temperature if possible to improve dissolving. Make sure the siphon cap is free of debris and fully pressed into position. Remove and clean the tray if clogging occurs.

      If the information provided doesn't help, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.

      For information on sounds the unit can make, see here:
      https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=Thumps/Bumps/Bangs/Rattles%20These%20noises%20can%20be%20caused%20by,or%20the%20washer%20not%20being%20leveled%20properly. GE_Appliances

  • Rated 1 out of 5 stars

    Peeling plastic after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic on the control panel is bubbling and peeling. We thought its just a plastic film that comes off but no. We jabe to replace the whole control panel to fix qhich is ridiculous !We have had the machine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer! Best buy was great to deal with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work out of the box and Best Buy won’t help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out great until I tried any other wash mode besides normal. When I run Whites, Towels or Sanitize modes, I get a no H2O error every time with my clothes half soaked sitting until I catch it. Thinking it may be a water issue, I tried troubleshooting and ran different water temperature modes on the Normal mode. It worked fine. So something is wrong with the other modes. I additionally am giving a one star to Best Buy for not backing their products they sell. I had two weeks to get a replacement but as I am a busy person, i tried different methods to contact Best Buy with chats which never worked out for me. I finally get time to call them where I can troubleshoot at the machine and they won’t do anything for me. I have had it for a total of 25 days and they say to call the manufacturer. This is the end of a long time customer with Best Buy. I will never shop with them again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you've had issues with using those cycles, and we'd like to assist. We recommend ensuring there's no issue with the water supply and disconnecting the washer from power for a couple of minutes before reconnecting; this resets the electrical components and can often solve an issue. Troubleshooting tips are available for your model, starting on page 22 of the manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page. If you aren't able to resolve this issue with troubleshooting, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician would be glad to examine the washer. If you'd like to share your experience with Best Buy as well, their team can be reached at 800-433-5887. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer...Very happy so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a few days & it is working like a champ. Quiet & clean wash. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. Easy to use. My children can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied and happy with my new washer . The delivery went smoothly, and the product is excellent.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with the washer, and also had a great experience with delivery! If you'd like to share your feedback regarding delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the washer will serve your needs well for a long time to come! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous washer went out but it was also like 30+ years old & was a hand me down. I bought this one as a set and absolutely love all the settings on it. I can air fluff my lululemon active wear & scrubs and not have to worry about them shrinking. 11/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. Easy to use, water saving feature is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful appliance easy to purchase and very friendly service

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washing machine it works perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves her washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife seems to love this washing machine she says it’s a lot better than the one she had and is very satisfied with it’s performance and cleaning ability because of the center agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and very easy to use !!! You will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good machine washer who make clean your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Will buy again for apartment rentals!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a few times with no issues. Washes my clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful washing machine large capacity it is great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like advertised. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love this machine. Can use Siri or manual water level settings

    I would recommend this to a friend