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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 833 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. Top Load Washer, particularly noting its quiet operation, effective cleaning, and user-friendly design. The large capacity is also appreciated, along with the inclusion of an agitator. However, some customers have reported issues with the spin cycle noise and the machine occasionally going off balance, with a few mentioning water leaks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 833 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good!! My wife is very happy! Thanks . Great! Job

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and runs fast and cleans great! Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE washing machine is great. It works and looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do what it’s supposed to do, but noisier than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and very easy to use. We love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer went out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a zero I would! I my washer was delivered September 25th and by October 12th it went out. How can a washer that brand new go out that fast! Now I have to wait to get it fixed this sucks! I’m a family of 6 a washer at home is a must. This was my first time ever buying a brand new washer and for it to go out less than 3 weeks just sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good washer. Time will tell. Sadly, nothing is made really well anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the team members that helped with my purchase! I don’t remember the young girl who helped me and my fiancé purchase the washer. She was sweet and professional, answered every question. I had and the delivery was great as expected. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. My clothes are always nice & clean. One draw back is it does have a loud sound at the beginning of the wash cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an awesome purchase. It has a lot of room and washes fairly quickly. The only issue I have, and it's really not a big deal, but during the cycle change it makes a loud clicking noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer and dryer very noisy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are both very noisy. You can't hear the signal when loads are done (even when signal is set on high). Wish I had never bought this set.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your units have been noisier than expected and that the signal is not loud enough. We would like to help and provide some guidance with the loud noise coming from your units. The first thing we recommend checking is if the washer/dryer is completely level. If the washer/dryer is not level that will contribute to the loud sounds you are hearing. More information on how to level your unit will be found in your use and care manual (page 25) which can be found on the website. If the unit are level and you are still experiencing the washer making a lot of sound, we recommend service. You can reach out to our service team at the phone number here- 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. GE_Appliances

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was quick and problem free. We had a large amount of clothing and linens to catch up on washing. This washer handled it very well. Everything was cleaned well and love the new agitator style

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It won't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 years of use and the lower agitator and shaft that connects it to the transmission are striped of all teeth. I noticed the agitator wasn't spinning during a wash and noticed the agaitator just spinning free when turing by hand. This is a known problem with ge washers, just look up youtube videos on how to remove ge washing machine agaitators and you will see. Last time im buying a ge washer and will go with a speed queen. what a piece of junk.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Dependable machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up was quick. Wash machine a little louder than expected but overall like the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Worst Delivery and installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself is great! It looks great and works great. The review is for the worst customer service and deliver/installation company. They dropped off the washer in the kitchen and said they are coming right now to install it and they just left! I had to hire a third party to come and finish the job. This would never happen If I had ordered from HomeDepot of Lowes. This is the most unprofessions service I had ever received in my list.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re happy to hear that your washer is working well overall! -- To best address your delivery and installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Better than my old one!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of clothes. Wish it was quieter. Not super noisy but can here it and uts in my basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a fam of four!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love our new washer and dryer set! Once we learned the buttons/settings it’s been a breeze. I like the auto sense feature and I love the sanitize option esp with littles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great so far. No issues. It can be a little loud at times, but that shouldn't stop you from buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician was very knowledgeable and made sure he gave a tutorial on the usage of the machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the auto soak function which uses the same water to wash the clothes- I feel like this helps with stubborn things that need to be cleaned. Top loading washer is great because the lid can be left open after being used. Also super easy to install!

    I would recommend this to a friend