Customer Ratings & Reviews
- Model:
- GTW585BSVWS
- |
- SKU:
- 6530135
Customer reviews
Rating 4.4 out of 5 stars with 833 reviews
(833 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 4.5 Cu. Ft. Top Load Washer, particularly noting its quiet operation, effective cleaning, and user-friendly design. The large capacity is also appreciated, along with the inclusion of an agitator. However, some customers have reported issues with the spin cycle noise and the machine occasionally going off balance, with a few mentioning water leaks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine is good, however, it is loud. My last one was a Maytag and was very quiet.
I would recommend this to a friendRated 5 out of 5 stars
Washer/Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep. was very attentive and polite. The chose this washer on the rep recommendations and the extra settings offered by the manufacture.
I would recommend this to a friendRated 3 out of 5 stars
No bc sure if I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with the washer, no instructions in packaging
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad to provide an owner's manual for your washer. You can find the User and Care Manual for this model by visiting the product page on the Best Buy website, clicking on the “Features” tab and navigating to the “Manuals & Guides” section.
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I had some difficulties regarding operating the machine, customer service was always responsive.
I would recommend this to a friendRated 4 out of 5 stars
Great Washer…
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer…! Only thing it doesn’t fill up drummer to the top…
I would recommend this to a friendRated 5 out of 5 stars
Washer & Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer set was an awesome decision!! I’m very please with them and they are extremely nice and the cycles do night take long at all. I LOVE IT !!!
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything it claims. The only thing I can say is it is a little louder than I imagined it would be while operating.
I would recommend this to a friendRated 4 out of 5 stars
Great machine, but a little noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great washing machine. It is a bit noisy during the wash cycle, which I was not expecting.
I would recommend this to a friendRated 1 out of 5 stars
Didn’t work out of the box and Best Buy won’t help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It started out great until I tried any other wash mode besides normal. When I run Whites, Towels or Sanitize modes, I get a no H2O error every time with my clothes half soaked sitting until I catch it. Thinking it may be a water issue, I tried troubleshooting and ran different water temperature modes on the Normal mode. It worked fine. So something is wrong with the other modes. I additionally am giving a one star to Best Buy for not backing their products they sell. I had two weeks to get a replacement but as I am a busy person, i tried different methods to contact Best Buy with chats which never worked out for me. I finally get time to call them where I can troubleshoot at the machine and they won’t do anything for me. I have had it for a total of 25 days and they say to call the manufacturer. This is the end of a long time customer with Best Buy. I will never shop with them again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've had issues with using those cycles, and we'd like to assist. We recommend ensuring there's no issue with the water supply and disconnecting the washer from power for a couple of minutes before reconnecting; this resets the electrical components and can often solve an issue. Troubleshooting tips are available for your model, starting on page 22 of the manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page. If you aren't able to resolve this issue with troubleshooting, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician would be glad to examine the washer. If you'd like to share your experience with Best Buy as well, their team can be reached at 800-433-5887.
Rated 4 out of 5 stars
I’d buy it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Laundry comes out cleaner and smells way fresher than with the front loader we replaced.
I would recommend this to a friendRated 4 out of 5 stars
GE Top Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what I was looking for when my last one stopped working. Only thing is it is a bit noisy when running.
I would recommend this to a friendRated 4 out of 5 stars
Good product, but loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. A little more noisy than expected, but does the job.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great purchase I love this set! The extra features are great. I was sad it wasn’t Alexa capable but honestly I rather operate myself and set my settings! So good
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Slow service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second washer works well but first one did not work at all. Took 8 days to get replacement. Not very good service.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear that your new washer is working well overall! -- To best address your service concern, To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 2 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine cleans good, but is above and beyond noisy. When cycle shifts, it's heard violently all over the house. One day I even went and looked outside if everything was ok.
No, I would not recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had great service. Even though it was an open box deal.
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad that you had a great service experience with your retailer and appreciate you choosing a GE Appliance unit for your home! We hope your washer unit impresses you for many years and becomes a favorite in your laundry space. Dianna@GEAppliances
Rated 5 out of 5 stars
Works Fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likes that it as a center agitator vs the last one I had
I would recommend this to a friendRated 5 out of 5 stars
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking machine. Many options for the variety things that need to be washed. Does a great job from start to finish.
I would recommend this to a friendRated 4 out of 5 stars
Good well priced full features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit with lots of good options. It is a little loud but so far it cleans very well.
I would recommend this to a friendRated 5 out of 5 stars
Gerardo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m So Happy to have this item in my home. Thanks for everything
I would recommend this to a friend




































