Customer Ratings & Reviews

Never delivered and Geek squad must have damaged in delivery process and never communicated with me. Rescheduled and never showed again with no call

Having to wash a load twice in order to get clean clothes is ridiculous. Bring back the old fashioned top loaders. This high efficiency stuff is not getting the job done.

This unit was very loud. The water levels were not automatic and the soap and lint remained on the clothing after the rinse was complete. It also did not thoroughly rinse so the clothes were heavy with too much moisture.

This washing machine stops if the clothes inside are not balanced. It's stupldly difficult to clean anything bulky beacause it eventually gets more fabric on one side and then stops. Don't buy it.

I think im going to return this washer and druer set. It is so loud. Not happy with my purchase :(

I could not believe how loud this washer/dryer combo was. Both the washer and dryer were outrageously loud and unbearable. Retuned after a week.

Less than two months old and the tub is rusty. Very rusty where the water enters the tub.

This thing is a disaster Doesn’t work You have to re-arrange clothes 3-4 times for the machine to get to the end

Machine broke the first month and over returning date. Now having issues with manufacturing company. To get it fixed.

The washer is very Noisy when agitator is running.

No working well. Loud noise the softener no work I haven to change the machine

Terrible! Made very loud noise when running. Returned it for an LG washer which is wonderful…very quiet.

Love this new Washing machine. Washing machines all have a bad rap nowadays because of minimal water usage. This GE model lets you add More water when you need it. It also has a dual agitator which really moves your laundry in the water in the machine. Also this machine does not Lock the lid when in the fill mode letting you add more clothes if you want to. May be a little loud at times but it’s okay. If you want a quieter machine pick the GE profile models with direct drive. But you won’t have a dual agitator. I’m glad I picked this model & satisfied my washing needs. I was frustrated with the other brands. My model is GTW585BSV3WS. It’s not perfect but cleans my clothes and love that you can add more water.

Worst washer ever cant wash heavy blankets it is useless

I really like this machine itself. It has every function I was looking for, and has way better reviews than earlier ones that provided options to the user. My first requirement was to spare my old house plumbing by using water more sparingly, but letting me set levels myself if I really need to. It has an agitator rather than an impeller, and a separate spin cycle. If used on light soil (all I have around here at this point) it has really reasonable cycle lengths. 37-40 minutes is fine with me. I haven't washed a comforter yet, but no problems with it leaving clothes, towels, or light blankets not fully submerged in water, or detergent being left on clothes, or any of the complaints I sometimes read about He machines in general. I love that it has a limited 10 year parts warranty on motor and transmission. The negative, which caused me to drop a star in rating is: I have to distinguish between the value of the washer itself (*****) and that of this drain hose (no more than **). I've had 2 iffy installations of it so far. The thing is lightweight ribbed plastic with no upgraded version available. Only a zip tie attaching it to one of the fill hoses is steadying the entire hose between the faucets/drain hole (30+ inches up from the floor) and the connection to the machine bottom left (seen from back of machine). The hose moves around too much. If by chance it's positioned between the metal fill hoses and the wall, it whacks them against the back of the machine. After a 2nd installation, the fill hose slamming racket is remedied, but now the hose rubs against the wall while in use (manual says no) and the power cord. And it sometimes moves so much that I'm concerned about its connection at the machine's base - granted that I know nothing about the strength of that connection! Clips that are supposed to come with the drain hose were not supplied, at least in my case. I've ordered clips from GE (and an extra $79! hose for future good measure) and will make another Geek Squad appointment, hoping for the best this time. Word to the Wise: Even if you don't need a clip installed on the back of the machine to guard against hose siphoning (I don't), you may well need it to secure the hose against the back of the machine and hold it steady. Before installation, would be good to read the manual on drain hose install and *parts that should be included* - and check out the diagram that shows the hose threaded through a clip on the washer's upper back. Then you'll be prepared when the installers arrive and can challenge politely and question if need arises. Setups differ, so... I hope this was just a fluke experience with this hose! As long as I can get this issue resolved, I'm very happy with this machine and definitely recommend.

The item was damanged and have to wait 2 more weeks

My delivery time keeps getting delayed - very disappointed. Can’t review because I do not have the machine.

Love the washer. Easy to use and operate. Does a great job cleaning our clothes

Love this washer. Many options. Easy to use. And is it DEEP. you might need a small step up to get to the bottom!!

Beautiful machine. Works well and is quiet. Exactly as described.