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Customer Ratings & Reviews

Model:
GTW680BPLDG
SKU:
6098214
Your price for this item is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.6 Cu. Ft. 14-Cycle Top-Loading Washer's cleaning performance, large capacity, and ease of use. Many appreciate its affordability. However, some customers noted that the washer can be noisy and that the spin cycle could be improved for better water removal and even distribution of clothes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 214 reviews
  • Rated 3 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the washing machine looks nice and so far cleans well when you use the deep water clean setting. My machine arrived damaged. Not sure ifor it was damaged while the delivery guys bringing in the house or it was damaged to begin with. It has a big ding on the front left side middle edge. Be careful when they bring it in and install the machine for you. They are not gentle as they don't care since they didn't pay $600 for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning all the settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this washer until November 7 but have enjoyed using it! There are so many settings for any kind of item you can imagine you want to wash. So it has been a challenge each time to figure out what setting to use, but it seems to be doing a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done. good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. good features. Had to read the instructions to figure out how to get it to actually use the liquid fabric softener that I was putting in. there is a setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New technology. Motor loud. Cleans great. We now need a matching dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well but noisy. Extra time needed drying due to not spinning enough water out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good now that we have one that works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one hot water wouldn't cut off so they had to bring a second one out. It was damaged so they changed the water valve out and it works fine. Best Buy gave me another 15% credit for all the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last GE wash machine lasted 15 years and when I got this one...realizing there was a 15 year gap in technology. I read the instructions, setup and programmed my washing cycles and have no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to see my 35-yr old Maytag go... But really love this new washer with clear lid and no center pole so I can wash bulky items. Works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Happy with the purchase. Not much sound as reported in some of the reviews online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers have changed so much. This one is easy to use. Love the glass top so I can see what is happening inside. It’s also nice and quiet compared to the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the GE washer after looking through some of the other brands. This was affordable and it's has most of the options you need . I got the one without the spindle so that it can be used for delicates also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just about 2 weeks since ots been delivered. I dont have any complaints. It doesnt rinse the fabric softner thoroughly but it may be the kind I'm am using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the occasional slight sound during the spin cycle, this washer is super quiet. And the load space, without an agitator, is crazy. I can wash so much more in one load, saving me so much time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a few weeks but so far I am very impressed. Love the design and it gets the job done!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    very efficient but is noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use machine with many features. Be sure to balance the load

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don't think it cleans the clothes very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that unless you have it on the Deep Fill setting for both wash and rinse, and add a time extension for stains, it really doesn't clean the clothes very well. It also wraps everything up and twists the clothes in knots. I'm not pleased. It's the mate to the dryer I bought a few months ago, and I love the dryer. I even bought the top of the line matching model, but it doesn't perform to expectations. I wouldn't recommend the wash to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does ok. I bought a new one because my old one broke. I think the machines with the agitator do a better job of cleaning clothes. This saves in water, but seems to run a lot longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just love the new machine, the cloths seem cleaner and when ready to put in the dryer they are not that damp as they are spun out way better than our old machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product that I was looking for within my budget. I am satisfied with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible washer & installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washer & dryer we purchased were finally delivered & installers had NO CLUE how to install either item. Very incompetent installers & Best Buy should definitely seek to educate their installers before sending them out of a delivery. These incompetents flooded my laundry room because they did NOT even install the hoses correctly with the proper clamps etc that were provided. The washer drum was defective & out of balance when they ran a test cycle. Installers also did not even know how to reverse the dryer door. I had to tell & show them how to reverse the door which they never did complete. Finally just got disgusted with entire awful mess & refused to accept the washer & dryer. Will never ever purchase another appliance from Best Buy. Absolute worse product & installation service ever encountered. In past have purchased televisions from Best Buy & had great installers etc but this time, it was absolutely awful experience.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Gator - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. Our hope is that you were able to get set up with a working GE Appliance washer. - TREY@GEA GE_Appliances